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Choose a Trigger

Choose an Action

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1. Choose trigger event

2. Choose action

1. Select the event

Setup

Test

App

Trigger event

Choose a trigger event

Choose a trigger

A trigger is the event that starts your Zap—like a "Call Completed" from Skaala.

Add your action

An action happens after the trigger—such as "Custom Request" in Webhooks by Zapier.

You’re connected!

Zapier seamlessly connects Skaala and Webhooks by Zapier, automating your workflow.

Supported triggers and actions

Zapier helps you create workflows that connect your apps to automate repetitive tasks. A trigger is an event that starts a workflow, and an action is an event a Zap performs.

Call Completed
Triggers when a phone call is completed, including AI analysis and transcript.
Trigger
Instant
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New Booking
Triggers when a new booking is created.
Trigger
Instant
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Updated Booking
Triggers when a booking is updated.
Trigger
Instant
Try It
- Service
  Required
- Start Time
  Required
- End Time
- Attendee Name
  Required
- Attendee Email
- Attendee Phone
- Existing Contact
- Notes
Action
Write
- Booking
  Required
- Status
- New Start Time
- New End Time
- Attendee Name
- Attendee Email
- Attendee Phone
- Notes
Action
Write

- Search
- Status
- Start Date (From)
- Start Date (To)
Action
Search
- Phone Number
- Email
- Name
- Create if Not Found
- Company (for new contact)
- Job Title (for new contact)
- Lead Status (for new contact)
- Notes (for new contact)
Action
Search

- Pick off a Child Key
Trigger
Instant
Try It
- Method
  Required
- URL
  Required
- Data Pass-Through?
- Data
- Unflatten
- Basic Auth
- Headers
- Return Raw Response
Action
Write
- URL
  Required
- Payload_type
- Data
- Wrap Request In Array
- File
- Unflatten
- Basic Auth
- Headers
Action
Write

Cancelled Booking
Triggers when a booking is cancelled.
Trigger
Instant
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New Contact
Triggers when a new contact is created.
Trigger
Instant
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- Booking
  Required
- Cancellation Reason
- Notify Attendee
Action
Write
- Name
  Required
- Phone Number
  Required
- Email
- Company
- Job Title
- Lead Status
- Website
- LinkedIn
- Twitter
- Notes
Action
Write
- Contact
  Required
- Name
- Email
- Phone Number
- Company
- Job Title
- Lead Status
- Website
- LinkedIn
- Twitter
- Notes
- Preferred Language
Action
Write
- Search
- Lead Status
Action
Search
Catch Raw Hook
Triggers when a POST, PUT, or GET request is made to a Zapier URL. Gives the request body unparsed (max 2 MB) and also includes headers.
Trigger
Instant
Try It
- URL
  Required
- Key
- Deduplication Key
- Xpath
- Basic Auth
- Headers
Trigger
Polling
Try It
- URL
  Required
- Query String Params
- Send As JSON
- JSON key
- Unflatten
- Basic Auth
- Headers
Action
Write
- URL
  Required
- Payload_type
- Data
- Wrap Request In Array
- File
- Unflatten
- Basic Auth
- Headers
Action
Write

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Customers have created over 25 million Zaps on the platform

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Connect Skaala and Webhooks by Zapier to integrate crucial parts of your business

With Zapier, you can integrate everything from basic data entry to end-to-end processes. Here are some of the business-critical workflows that people automate with Zapier.

Automate your lead management and improve conversions

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Provide world-class support with a little help from automation

Support reps can't be productive when they have to track down crucial information for every incident or ticket. With Zapier, you can automatically send your reps the context they need to resolve tickets quickly and create a seamless customer experience.

Automate your way to actionable, up-to-date data

The days of manually exporting and importing data are over. With Zapier, you can send data where it needs to go, in the format you need it—so you can centralize your data and unlock more insights.

Resolve incidents faster with automation

Your technical support team wants to focus on tech tickets rather than admin work. With Zapier, you can automate everything from ticket creation to routing to inter-team communication—eliminating friction from incident management and increasing speed to resolution.

Learn how to automate Webhooks by Zapier on the Zapier blog

Make work flow with AI

Level up your Skaala to Webhooks by Zapier integration with AI. Extract, summarize, and transform your integration data with leading AI models like OpenAI, Anthropic, and more.

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About Skaala

Skaala is an AI receptionist that answers calls, manage bookings, charges customers, and provides customer support including CRM with personalized interactions.

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About Webhooks by Zapier

Webhooks simply POST data (or JSON) to a specific URL every time we see something new. Webhooks can also accept data (or JSON) to kick off a workflow in Zapier.

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