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Gong
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Gong
1. Choose trigger event
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Pipedrive
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Pipedrive
2. Choose action
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1. Select the event
Setup
Test
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Gong
Choose a trigger event

Choose a trigger

A trigger is the event that starts your Zap—like a "New Call" from Gong.

Add your action

An action happens after the trigger—such as "Add Discount to Deal" in Pipedrive.

You’re connected!

Zapier seamlessly connects Gong and Pipedrive, automating your workflow.

Supported triggers and actions

Zapier helps you create workflows that connect your apps to automate repetitive tasks. A trigger is an event that starts a workflow, and an action is an event a Zap performs.

    • Accessible Workspaces
    • Available Saved Searches
    Trigger
    Instant
    Try It
    • 1. THE OBJECT THAT WAS VIEWED - What's The Name Of The Object?
      Required
    • 1. THE OBJECT THAT WAS VIEWED - What's The ID Of The Object?
      Required
    • 1. THE OBJECT THAT WAS VIEWED - What's The Direct URL To View The Object?
      Required
    • 1. THE OBJECT THAT WAS VIEWED - How Many Dynamic Properties Do You Have To Display For The Object?
      Required
    • 2. THE VIEWING EVENT - What's The Name Of The Event? (example: "Document Viewed" or "Presentation Viewed")
    • 2. THE VIEWING EVENT - What's The ID Of The Event?
    • 2. THE VIEWING EVENT - What's The URL To View More Info Regarding The Event?
    • 2. THE VIEWING EVENT - How Many Dynamic Properties Do You Have To Display For The Sharing Event?
      Required
    • Email
      Required
    • Name
    • GONG WORKSPACE - If your Gong account has multiple Workspaces, enter here the relevant Workspace to send these events to.
    Action
    Write
    • Activity filter
      Required
    Trigger
    Polling
    Try It
    • Copy
    • Filter
      Required
    • Deal status
    Trigger
    Polling
    Try It
    • 1. THE OBJECT THAT WAS SHARED - What's the name of the object?
      Required
    • 1. THE OBJECT THAT WAS SHARED - What's the ID of the object?
      Required
    • 1. THE OBJECT THAT WAS SHARED - What's the direct URL to view the object?
      Required
    • 1. THE OBJECT THAT WAS SHARED - How many dynamic properties do you have to display for the object?
      Required
    • 2. THE SHARING EVENT - What's the name of the event? (example: "Document Sent" or "Presentation Shared")
    • 2. THE SHARING EVENT - What's The ID Of The event?
    • 2. THE SHARING EVENT - What's The URL to view more info regarding the event?
    • 2. THE SHARING EVENT - How Many Dynamic Properties Do You Have To Display For The sharing event?
      Required
    • Email
      Required
    • Name
    • Email Addresses
      Required
    • Delimiter
    • Sharing Message Subject
    • Sharing Message Body
    • GONG WORKSPACE - If your Gong account has multiple Workspaces, enter here the relevant Workspace to send these events to.
    Action
    Write
    • 1. THE OBJECT THAT WAS ENGAGED - What's The Name Of The Object?
    • 1. THE OBJECT THAT WAS ENGAGED - What's The ID Of The Object?
    • 1. THE OBJECT THAT WAS ENGAGED - What's The Direct URL To View The Object?
    • 1. THE OBJECT THAT WAS ENGAGED - How Many Dynamic Properties Do You Have To Display For The Object?
      Required
    • 2. THE CUSTOM ACTION EVENT - What's The Name Of The Event? (example: "Contract Signed" Or "Presentation Downloaded")
      Required
    • 2. THE CUSTOM ACTION EVENT - What's The ID Of The Event?
    • 2. THE CUSTOM ACTION EVENT - What's The URL To View More Info Regarding The Event?
    • 2. THE CUSTOM ACTION EVENT - How Many Dynamic Properties Do You Have To Display For The Event?
      Required
    • Email
      Required
    • Name
    • GONG WORKSPACE - If your Gong account has multiple Workspaces, enter here the relevant Workspace to send these events to.
    Action
    Write

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Customers have created over 25 million Zaps on the platform

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The average user takes less than 6 minutes to set up a Zap

Practical ways you can use Gong and Pipedrive

Log project-related calls in CRM.

Automatically log new calls from Gong to a Pipedrive deal. This provides full visibility on project-related communications, ensuring no key interaction is missed and maintaining alignment across teams.

Project Management
Try it
Track deal-related content engagement in Gong.

With this workflow, when a new deal is created in Pipedrive, Zapier logs content engagement in Gong's activity timeline. This keeps sales data aligned and ensures every team member is aware of customer interactions, improving efficiency and alignment.

Sales Ops

Learn how to automate Pipedrive on the Zapier blog

Make work flow with AI

Level up your Gong to Pipedrive integration with AI. Extract, summarize, and transform your integration data with leading AI models like OpenAI, Anthropic, and more.
Illustration of AI enhancing Zapier workflows with automation and app integrations.

Frequently Asked Questions about Gong + Pipedrive integrations

New to automation with Zapier? You're not alone. Here are some answers to common questions about how Zapier works with Gong and Pipedrive

How can I set up a connection between Gong and Pipedrive?

To integrate Gong with Pipedrive, you'll need to use our platform to automate the workflow. Firstly, you'll select Gong as the trigger app, which will initiate an event such as 'new call recorded'. Then, choose Pipedrive as the action app where this information can create a new deal or update an existing contact automatically.

What kind of triggers from Gong can be used in tandem with Pipedrive?

Gong provides several triggers such as 'new call recorded', 'deal identified', or 'call note added'. These triggers can prompt actions in Pipedrive like updating lead status, creating new tasks, or logging communication history.

Are there pre-set actions available in Pipedrive when using Gong data?

Yes, once a trigger event occurs in Gong, you may set up actions in Pipedrive like 'create a new activity', 'update field values', or 'assign new leads' without manual input.

Can I automate updating deals in Pipedrive when a call is recorded in Gong?

Absolutely. With our integration platform, when a call is recorded on Gong, it can automatically update or create deals within your Pipedrive account based on predefined criteria you set.

Is it possible to use custom fields when integrating Gong with Pipedrive?

Yes, our integration allows for customization including the use of custom fields. You can map these fields between Gong and Pipedrive to ensure all relevant data is captured and utilized properly across both platforms.

How do we handle sync errors between Gong and Pipedrive?

In case of any sync errors during integration between Gong and Pipedrive, our system provides error notifications that help identify issues. You can review these errors within your integration dashboard for troubleshooting.

What types of data security measures are in place for integrations between Gong and Pipedrive?

We take data security very seriously. All data transferred between Gong and Pipedrive via our platform is encrypted in transit using industry-standard protocols. Additionally, we offer options for setting permissions and access controls tailored to your organizational policies.

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About Gong
Gong has helped thousands of sales pros have better sales conversations every day.
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About Pipedrive
Pipedrive is sales pipeline and CRM software for deal makers. Get super-organized. Close deals in less time. iOS and Android apps let you take your pipeline with you anywhere.
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