Connect Wix and Freshdesk to unlock the power of automation

No credit card required
Free forever for core features
14-day trial for premium features and apps

Choose a Trigger

Choose an Action

Set up your first integration

Quickly connect Wix to Freshdesk with a Zapier template.

Our most popular template

Create Freshdesk tickets when new Wix rules are triggered
Details
Try it
Wix + Freshdesk
Manage new Wix custom triggers by creating tickets in Freshdesk
Details
Try it
Wix + Freshdesk
Create new Freshdesk tickets from new forms in Wix for seamless customer support management
Details
Try it
Wix + Freshdesk

Create Freshdesk tickets when new Wix rules are triggered

Details

Try it

Wix + Freshdesk

Manage new Wix custom triggers by creating tickets in Freshdesk

Details

Try it

Wix + Freshdesk

Create new Freshdesk tickets from new forms in Wix for seamless customer support management

Details

Try it

Wix + Freshdesk

Top companies trust Zapier to automate work that solves their unique business problems—no coding required.

How Zapier works

Zapier makes it easy to integrate Wix with Freshdesk - no code necessary. See how you can get setup in minutes.

100%

Help

1. Choose trigger event

2. Choose action

1. Select the event

Setup

Test

App

Trigger event

Choose a trigger event

Choose a trigger

A trigger is the event that starts your Zap—like a "eCommerce" from Wix.

Add your action

An action happens after the trigger—such as "Add Notes to a Ticket" in Freshdesk.

You’re connected!

Zapier seamlessly connects Wix and Freshdesk, automating your workflow.

Supported triggers and actions

Zapier helps you create workflows that connect your apps to automate repetitive tasks. A trigger is an event that starts a workflow, and an action is an event a Zap performs.

- Copy Field Install App Help Text
Trigger
Instant
Try It
- Copy Field Install App Help Text
- Event starts
  Required
Trigger
Instant
Try It
- Copy Field Install App Help Text
Trigger
Instant
Try It
- Copy Field Install App Help Text
Trigger
Instant
Try It
- Copy Field Install App Help Text
Trigger
Instant
Try It

- Copy Field Install App Help Text
Trigger
Instant
Try It
- Copy Field Install App Help Text
Trigger
Instant
Try It

- Copy Field Install App Help Text
Trigger
Instant
Try It
- Copy Field Install App Help Text
Trigger
Instant
Try It
- Copy Field Install App Help Text
Trigger
Instant
Try It
- Copy Field Install App Help Text
Trigger
Instant
Try It
New Contact
Triggers when a new customer is created.
Trigger
Instant
Try It
Update Ticket
Triggers when a Ticket is updated.
Trigger
Instant
Try It
- Ticket No
  Required
- Notes
  Required
- Private
  Required
Action
Write
- Forum Category
  Required
- Name
  Required
- Type
  Required
- Visibility
  Required
- Description
Action
Write
- Forum Category
  Required
- Forum
  Required
- Title
  Required
- Topic Description
  Required
- Sticky
- Locked
Action
Write
- Name
  Required
- Email
  Required
- Address
- Description
- Phone
- Job Title
- Tags
Action
Write
- Stop on error
  Required
- HTTP Method
  Required
- URL
  Required
- Query string parameters
- Additional request headers
- Body
Action
Write
- Ticket Id
  Required
Action
Search

- Copy Field Install App Help Text
Trigger
Instant
Try It
- Copy Field Install App Help Text
Trigger
Instant
Try It
- Copy Field Install App Help Text
Trigger
Instant
Try It
- Copy Field Install App Help Text
Trigger
Instant
Try It
- Copy Field Install App Help Text
Trigger
Instant
Try It
- Copy Field Install App Help Text
Trigger
Instant
Try It
- Copy Field Install App Help Text
Trigger
Instant
Try It
- Copy Field Install App Help Text
Trigger
Instant
Try It
- Copy Field Install App Help Text
Trigger
Instant
Try It
- Copy Field Install App Help Text
Trigger
Instant
Try It
New Ticket
Triggers when there is a new ticket is created in Freshdesk.
Trigger
Instant
Try It
New Ticket Note
Triggers when a Note is added to a Ticket.
Trigger
Instant
Try It
Update Contact
Triggers when a user is updated.
Trigger
Instant
Try It
- Name
  Required
- Description
- Notes
- Domains
Action
Write
- Name
  Required
- Description
Action
Write
- Subject
  Required
- Email
  Required
- Name
- Type
- Description
  Required
- Priority
- CC Emails
- Responder ID
- Status
- Source
- Group ID
- Product ID
- Tags
- Internal Agent ID
- Due by
- First Response due by
Action
Write
- Ticket ID
- Name of the requester
- Requester ID
- Email address of the requester
- Facebook ID
- Phone
- Twitter ID
- External ID
- Subject
- Type
- Status
- Priority
- Description
- Responder ID
- Due by
- First response due by
- Group ID
- Parent ID
- Product ID
- Source
- Tags
- Company ID
- Internal Agent ID
- Internal Group ID
- Lookup Parameter
Action
Write
- Email
  Required
Action
Search

Zapier is the automation platform of choice for 87% of Forbes Cloud 100 companies in 2023

G2 Badge - Most Implementable - Winter 2024

G2 Badge - Leader Mid-Market - Winter 2024

93%

Customers who say using Zapier has made them better at their job

25m

Customers have created over 25 million Zaps on the platform

6 mins

The average user takes less than 6 minutes to set up a Zap

Practical ways you can use Wix and Freshdesk

Create contact records in Freshdesk for Wix bookings.

When a new booking is made in Wix, Zapier will create a contact record in Freshdesk. This workflow helps business owners maintain organized customer records and improve communication during the customer lifecycle.

Business Owner

Try it

Log Wix form submissions as Freshdesk tickets.

When a customer submits a form on your Wix website, Zapier creates a new ticket in Freshdesk. This automation ensures seamless customer support by logging incoming inquiries automatically in your helpdesk system.

Try it

Notify the marketing team of new Wix form submissions.

When a new form is submitted on a Wix site, Zapier will trigger a Freshdesk notification or another preferred alert system so the marketing team can act swiftly on potential leads or inquiries.

Marketing & Marketing Ops

Try it

Learn how to automate Wix on the Zapier blog

Learn how to automate Freshdesk on the Zapier blog

Make work flow with AI

Level up your Wix to Freshdesk integration with AI. Extract, summarize, and transform your integration data with leading AI models like OpenAI, Anthropic, and more.

Learn about AI automation

About Wix

The Wix website builder gives businesses of any size the tools to create, manage and grow a fully integrated and dynamic online presence.

Learn moreLearn moreHelpHelp

Related categories

Website Builders

Similar apps

Zapier Interfaces

App Builder, CRM (Customer Relationship Management), Forms & Surveys, Zapier

About Freshdesk

Freshdesk is an online helpdesk software with multiple channel customer service to support customers across email, phone, chat, web, Twitter and more.

HelpHelp

Related categories

Customer Support

Similar apps

Zendesk

Customer Support

Help Scout

Customer Support

Mojo Helpdesk

Customer Support

Connect Wix and Freshdesk to unlock the power of automation

Set up your first integration

Create Freshdesk tickets when new Wix rules are triggered

Manage new Wix custom triggers by creating tickets in Freshdesk

Create new Freshdesk tickets from new forms in Wix for seamless customer support management

Create Freshdesk tickets when new Wix rules are triggered

Manage new Wix custom triggers by creating tickets in Freshdesk

Create new Freshdesk tickets from new forms in Wix for seamless customer support management

Top companies trust Zapier to automate work that solves their unique business problems—no coding required.

How Zapier works

Choose a trigger

Add your action

You’re connected!

Supported triggers and actions

Zapier is the automation platform of choice for 87% of Forbes Cloud 100 companies in 2023

Practical ways you can use Wix and Freshdesk

Create contact records in Freshdesk for Wix bookings.

Log Wix form submissions as Freshdesk tickets.

Notify the marketing team of new Wix form submissions.

Learn how to automate Wix on the Zapier blog

5 Wix automation ideas

Build a website that attracts new business with Wix

Learn how to automate Freshdesk on the Zapier blog

Simplify customer support with Zapier's Freshdesk integration

Make work flow with AI

Connect Wix to Freshdesk on the world's largest no-code automation platform