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Connect Dialpad and Microsoft Excel to power AI-driven automation

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Zapier makes it easy to integrate Dialpad with Microsoft Excel - no code necessary. See how you can get setup in minutes.

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Dialpad
Dialpad logo
Dialpad
1. Choose trigger event
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Microsoft Excel
Microsoft Excel logo
Microsoft Excel
2. Choose action
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1. Select the event
Setup
Test
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Dialpad
Choose a trigger event

Choose a trigger

A trigger is the event that starts your Zap—like a "Call State Changed" from Dialpad.

Add your action

An action happens after the trigger—such as "Add Row" in Microsoft Excel.

You’re connected!

Zapier seamlessly connects Dialpad and Microsoft Excel, automating your workflow.

Supported triggers and actions

Zapier helps you create workflows that connect your apps to automate repetitive tasks. A trigger is an event that starts a workflow, and an action is an event a Zap performs.

    • Call States
      Required
    Trigger
    Instant
    Try It
    • Api_docs_info
    • Stop on error
      Required
    • HTTP Method
      Required
    • URL
      Required
    • Query string parameters
    • Additional request headers
    • Body
    Action
    Write
    • Plan Restrictions
    • Storage_source
    • Folder
    • Workbook
      Required
    • Worksheet
      Required
    Trigger
    Polling
    Try It
    • Plan Restrictions
    • Storage_source
    • Folder
    • Workbook
      Required
    Trigger
    Polling
    Try It
    • SMS direction
      Required
    Trigger
    Instant
    Try It
  • Dialpad triggers, actions, and search
    Create and Optionally Assign Contact in Dialpad

    This action creates a new contact in Dialpad with the provided details and optionally assigns it to a specific department or user.

    Action
    Write
    • Plan Restrictions
    • Storage_source
    • Folder
    • Workbook
      Required
    • Worksheet
      Required
    • Table
      Required
    Trigger
    Polling
    Try It
    • Plan Restrictions
    • Storage_source
    • Folder
    • Workbook
      Required
    • Worksheet
      Required
    • Trigger Column
    Trigger
    Polling
    Try It

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Customers have created over 25 million Zaps on the platform

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Connect Dialpad and Microsoft Excel to integrate crucial parts of your business

With Zapier, you can integrate everything from basic data entry to end-to-end processes. Here are some of the business-critical workflows that people automate with Zapier.

Automate your lead management and improve conversions

With Zapier, you can automate every part of your lead funnel and give yourself the best chance at converting leads. Automate everything from lead capture to outreach to reporting—and close more deals as a result.
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Create more impactful campaigns with automation

Measuring campaign performance across platforms can get chaotic. Plus, digging up the right metrics costs you precious time and effort. With Zapier, you can create a centralized view of your performance, skillfully manage your lists, and ensure your campaigns drive ROI across the business.
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Provide world-class support with a little help from automation

Support reps can't be productive when they have to track down crucial information for every incident or ticket. With Zapier, you can automatically send your reps the context they need to resolve tickets quickly and create a seamless customer experience.
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Automate your way to actionable, up-to-date data

The days of manually exporting and importing data are over. With Zapier, you can send data where it needs to go, in the format you need it—so you can centralize your data and unlock more insights.
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Resolve incidents faster with automation

Your technical support team wants to focus on tech tickets rather than admin work. With Zapier, you can automate everything from ticket creation to routing to inter-team communication—eliminating friction from incident management and increasing speed to resolution.
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Learn how to automate Dialpad on the Zapier blog

Learn how to automate Microsoft Excel on the Zapier blog

Make work flow with AI

Level up your Dialpad to Microsoft Excel integration with AI. Extract, summarize, and transform your integration data with leading AI models like OpenAI, Anthropic, and more.
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Frequently Asked Questions about Dialpad + Microsoft Excel integrations

New to automation with Zapier? You're not alone. Here are some answers to common questions about how Zapier works with Dialpad and Microsoft Excel

How can I connect Dialpad with Microsoft Excel?

You can connect Dialpad with Microsoft Excel using our integration platform. You'll need to set up a Zap that will allow the two applications to communicate by defining specific triggers in Dialpad and actions in Excel.

What types of triggers are available for the Dialpad and Microsoft Excel integration?

When integrating Dialpad with Microsoft Excel, triggers such as 'New Call', 'New Voicemail', or 'New SMS' in Dialpad can be used to initiate actions in your Excel spreadsheets.

Can I automate the creation of a new row in Excel when a call is received in Dialpad?

Yes, you can automate this process by setting up a trigger for 'New Call' in Dialpad. This setup will prompt our system to automatically add a new row with call details to your designated Excel worksheet.

Is it possible to update an existing Excel row based on a voicemail received in Dialpad?

Absolutely, you can configure the integration so when a 'New Voicemail' is detected in Dialpad, specific fields in an existing row of your Excel sheet are updated with the voicemail details.

How do I track SMS messages from Dialpad in an Excel spreadsheet?

To track SMS messages from Dialpad, you can establish a trigger for 'New SMS'. This trigger will log details of each message into your preferred columns within an Excel spreadsheet automatically.

Can I set up alerts or notifications within Excel based on calls recorded in Dialpad?

Yes, you can configure actions such as sending notification emails or creating alerts directly within your spreadsheet when specific call criteria are met using our integration functionalities.

Are there any prerequisites for integrating Dialpad with Microsoft Excel?

Before starting the integration, ensure both your Dialpad and Microsoft accounts have the necessary permissions and API access enabled. Also, make sure you're familiar with setting up triggers and actions on our platform.

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About Dialpad
Dialpad is a business communications platform that's built to grow with your team, no matter where in the world they are. Offering voice, messaging, video, and more, Dialpad helps teams stay connected across all their existing devices.
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About Microsoft Excel
Microsoft's Excel is a spreadsheet application used by millions of users across the world. It is part of the Office ecosystem and is considered the industry standard for spreadsheets. Only files on OneDrive for Business (available with Office 365 and Sharepoint server) are supported at this time with Zapier.
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