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Set up your first integration
Quickly connect SafetyCulture to Salesforce with a Zapier template.
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How Zapier works
Zapier makes it easy to integrate SafetyCulture with Salesforce - no code necessary. See how you can get setup in minutes.
Choose a trigger
A trigger is the event that starts your Zap—like a "Action Created" from SafetyCulture.
Add your action
An action happens after the trigger—such as "Add Contact to Campaign" in Salesforce.
You’re connected!
Zapier seamlessly connects SafetyCulture and Salesforce, automating your workflow.
Supported triggers and actions
Zapier helps you create workflows that connect your apps to automate repetitive tasks. A trigger is an event that starts a workflow, and an action is an event a Zap performs.
- Action Created
Triggers when an action is created.
Try ItTriggerPolling - Any Inspection Completed
Triggers when any inspection is completed.
Try ItTriggerPolling - Template NameRequired
Try ItTriggerPolling- Inspection IDRequired
- Export IDRequired
ActionWrite
- Any Inspection Completed (Advanced)
Triggers when any inspection is completed. Advanced provides additional fields.
Try ItTriggerPolling - TemplateRequired
Try ItTriggerPolling- Inspection IDRequired
ActionWrite- Inspection IDRequired
ActionWrite
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Practical ways you can use SafetyCulture and Salesforce
Log completed inspections in Salesforce
When an inspection is marked as completed in SafetyCulture, create a new record in Salesforce to keep track of completed work. This integration allows business owners to maintain a clear history of inspections and associate them with customer-specific data in their CRM.
Business OwnerTrack Salesforce cases in SafetyCulture
Whenever a new case is created in Salesforce, trigger an action in SafetyCulture to monitor or resolve the corresponding issue. This automation allows IT teams to streamline case management and ensure escalations are documented and actionable.
ITSync inspection updates with Salesforce tasks
When an action is created in SafetyCulture, update or create a task in Salesforce to ensure project stakeholders are aligned. This integration simplifies task tracking and ensures no critical steps are overlooked.
Project ManagementLearn how to automate SafetyCulture on the Zapier blog
Learn how to automate Salesforce on the Zapier blog
Frequently Asked Questions about SafetyCulture + Salesforce integrations
New to automation with Zapier? You're not alone. Here are some answers to common questions about how Zapier works with SafetyCulture and Salesforce
How do I set up the integration between SafetyCulture and Salesforce?
To set up the integration, navigate to the Integrations section in your SafetyCulture account settings. Here, you'll find options to connect with Salesforce. Follow the prompts to authorize access and configure your desired connection settings. You can specify triggers, such as SafetyCulture inspection completion, and actions, like creating a new Salesforce task.
What triggers are available when connecting SafetyCulture with Salesforce?
You can use various triggers such as when an inspection is completed in SafetyCulture or when a new issue is identified. These triggers initiate actions in Salesforce, like updating a case or sending notifications.
Can I customize what happens in Salesforce after an inspection is completed in SafetyCulture?
Yes, you have the flexibility to customize actions taken in Salesforce after an inspection is completed in SafetyCulture. You may choose to create a new task, update existing records, or log information under related objects based on your business needs.
Do I need any technical skills to integrate SafetyCulture with Salesforce?
No technical skills are required for the integration itself. Our platform provides a user-friendly interface where you can easily select triggers from SafetyCulture and decide on corresponding actions in Salesforce through straightforward configuration steps.
Is it possible to automate alerts and task creation within Salesforce via this integration?
Absolutely, automation is one of the core features of our integration. You can configure automatic alerts for team members and create tasks within Salesforce when specific events occur in SafetyCulture.
How frequently does data sync between SafetyCulture and Salesforce occur?
Data synchronization occurs almost instantaneously as part of our real-time processing capabilities. When a trigger event happens in SafetyCulture, corresponding actions are executed immediately within Salesforce.
What kind of support do you offer if I encounter issues during setup?
We offer comprehensive support through guides available on our website and direct customer service assistance via email or chat for addressing any issues encountered during the setup process.