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Odoo CRM
Odoo CRM logo
Odoo CRM
1. Choose trigger event
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respond.io
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respond.io
2. Choose action
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1. Select the event
Setup
Test
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Odoo CRM
Choose a trigger event

Choose a trigger

A trigger is the event that starts your Zap—like a "New Lead" from Odoo CRM.

Add your action

An action happens after the trigger—such as "Add Comment" in respond.io.

You’re connected!

Zapier seamlessly connects Odoo CRM and respond.io, automating your workflow.

Supported triggers and actions

Zapier helps you create workflows that connect your apps to automate repetitive tasks. A trigger is an event that starts a workflow, and an action is an event a Zap performs.

  • Odoo CRM triggers, actions, and search
    New Lead

    Triggers on a new lead.

    Trigger
    Polling
    Try It
  • respond.io triggers, actions, and search
    Contact Assignee Updated

    Triggers when the assignee of a Contact is updated.

    Trigger
    Instant
    Try It
    • Contact Field Type
    Trigger
    Instant
    Try It
    • Source of the Event
    Trigger
    Instant
    Try It
  • Odoo CRM triggers, actions, and search
    Create Lead

    Creates a lead.

    Action
    Write
  • respond.io triggers, actions, and search
    Contact Tag Updated

    Triggers when Tag(s) are removed or added on a Contact.

    Trigger
    Instant
    Try It
    • Source of the Event
    Trigger
    Instant
    Try It
  • respond.io triggers, actions, and search
    Contact Lifecycle Updated

    Triggers when a contact's lifecycle is updated

    Trigger
    Instant
    Try It

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Practical ways you can use Odoo CRM and respond.io

Create Leads in Odoo from respond.io

Ensure business opportunities aren't missed by organizing customer inquiries efficiently. When a new contact is created in respond.io, Zapier automatically creates a corresponding lead in Odoo CRM, helping you track every potential customer and build sales pipelines.

Business Owner
Try it
Update Contact Information in Odoo from respond.io

Keep contact databases synchronized to prevent inconsistencies. When contact information, like name or phone number, is updated in respond.io, Zapier updates the corresponding contact details in Odoo CRM. This improves accuracy and streamlines communication.

IT

Learn how to automate Odoo CRM on the Zapier blog

Learn how to automate respond.io on the Zapier blog

Make work flow with AI

Level up your Odoo CRM to respond.io integration with AI. Extract, summarize, and transform your integration data with leading AI models like OpenAI, Anthropic, and more.
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Frequently Asked Questions about Odoo CRM + respond.io integrations

New to automation with Zapier? You're not alone. Here are some answers to common questions about how Zapier works with Odoo CRM and respond.io

How do I integrate Odoo CRM with respond.io using Zapier?

To integrate Odoo CRM with respond.io, you'll need to create a Zap in Zapier. First, select Odoo CRM as the trigger app and choose the trigger event that suits your workflow, such as 'New Lead' or 'Updated Opportunity'. Then, set respond.io as the action app and connect it to your account. Choose actions like 'Send Message' or 'Create Contact' based on your needs.

What are the prerequisites for integrating Odoo CRM with respond.io through Zapier?

Ensure you have active accounts for both Odoo CRM and respond.io, along with a Zapier account. You must have the necessary permissions to access these platforms and perform integrations. Make sure API access is enabled if required by either platform.

Can I trigger actions in respond.io based on specific events in Odoo CRM?

Yes, you can use triggers such as 'New Lead', 'Lead Updated', or 'Deal Won' from Odoo CRM to initiate specific actions in respond.io like sending messages, creating new contacts, or updating existing contact data.

Is it possible to update information in Odoo CRM from respond.io messages?

While our primary integration facilitates triggering from Odoo events to respond.io actions, using additional tools or APIs might be necessary for updates originating from respond.io back into Odoo CRM.

How do I troubleshoot common issues when connecting Odoo CRM with respond.io on Zapier?

Start by checking your connection credentials for both platforms on Zapier. Ensure that you have selected the correct triggers and actions. Review any error messages provided by Zapier to guide you towards resolving authentication issues or incorrect field mappings.

Are there any limitations when integrating Odoo CRM with respond.io using Zapier?

Zapier imposes some limitations based on your plan such as the number of Zaps you can create or run per month. Additionally, certain complex workflows might require advanced configurations beyond simple one-to-one field mappings.

Do I need coding skills to set up an integration between Odoo CRM and respond.io via Zapier?

No coding skills are needed for basic integrations between these platforms via Zapier. The process involves selecting appropriate triggers and actions within an easy-to-use interface facilitated by drag-and-drop features.

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About Odoo CRM
Odoo is a powerful open source platform with dozens of apps to help you grow your business. Available apps range from CRM to eCommerce, and from accounting to manufacturing and project management. This Odoo CRM integration allows users to connect Odoo's CRM product to other apps. This integration works with instances that are cloud hosted at "odoo.com."
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About respond.io
respond.io unifies customer communication across instant messaging, web chat, and email for organizations that market, sell, and support.
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