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How Zapier works

Zapier makes it easy to integrate Clockify with ServiceNow - no code necessary. See how you can get setup in minutes.

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Clockify
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Clockify
1. Choose trigger event
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ServiceNow
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ServiceNow
2. Choose action
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1. Select the event
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Clockify
Choose a trigger event

Choose a trigger

A trigger is the event that starts your Zap—like a "New Client" from Clockify.

Add your action

An action happens after the trigger—such as "Attach a File to a Record" in ServiceNow.

You’re connected!

Zapier seamlessly connects Clockify and ServiceNow, automating your workflow.

Supported triggers and actions

Zapier helps you create workflows that connect your apps to automate repetitive tasks. A trigger is an event that starts a workflow, and an action is an event a Zap performs.

    • Workspace
      Required
    Trigger
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    • Workspace
      Required
    Trigger
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    • Workspace
      Required
    • Project
    • Task
    • Tags
    Trigger
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  • Clockify triggers, actions, and search
    New Workspace

    Triggers when a new workspace is created.

    Trigger
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    • Workspace
      Required
    Trigger
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    • Workspace
      Required
    • Project
      Required
    Trigger
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    • Workspace
      Required
    Trigger
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    • Workspace
      Required
    • Project
      Required
    • Task name
      Required
    • Status
    Action
    Write

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Connect Clockify and ServiceNow to integrate crucial parts of your business

With Zapier, you can integrate everything from basic data entry to end-to-end processes. Here are some of the business-critical workflows that people automate with Zapier.

Automate your lead management and improve conversions

With Zapier, you can automate every part of your lead funnel and give yourself the best chance at converting leads. Automate everything from lead capture to outreach to reporting—and close more deals as a result.
An illustration representing how to automate lead management with Zapier.

Create more impactful campaigns with automation

Measuring campaign performance across platforms can get chaotic. Plus, digging up the right metrics costs you precious time and effort. With Zapier, you can create a centralized view of your performance, skillfully manage your lists, and ensure your campaigns drive ROI across the business.
An illustration representing how to measure campaign impact with Zapier.

Provide world-class support with a little help from automation

Support reps can't be productive when they have to track down crucial information for every incident or ticket. With Zapier, you can automatically send your reps the context they need to resolve tickets quickly and create a seamless customer experience.
An illustration representing how to automate customer support with Zapier.

Automate your way to actionable, up-to-date data

The days of manually exporting and importing data are over. With Zapier, you can send data where it needs to go, in the format you need it—so you can centralize your data and unlock more insights.
An illustration representing how to move and manage data with Zapier.

Resolve incidents faster with automation

Your technical support team wants to focus on tech tickets rather than admin work. With Zapier, you can automate everything from ticket creation to routing to inter-team communication—eliminating friction from incident management and increasing speed to resolution.
An illustration of a flow chart representing how to resolve tickets and incidents with Zapier.

Make work flow with AI

Level up your Clockify to ServiceNow integration with AI. Extract, summarize, and transform your integration data with leading AI models like OpenAI, Anthropic, and more.
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Frequently Asked Questions about Clockify + ServiceNow integrations

New to automation with Zapier? You're not alone. Here are some answers to common questions about how Zapier works with Clockify and ServiceNow

What triggers and actions are available for Clockify and ServiceNow integration?

Our integration supports various triggers and actions to streamline your workflows. You can trigger actions in ServiceNow whenever a new time entry is created in Clockify, or update a task when a project status changes, ensuring seamless synchronization between both platforms.

How do I set up the integration between Clockify and ServiceNow?

Setting up the integration involves selecting Clockify as the trigger app and choosing an event like 'New Time Entry.' Then, select ServiceNow as the action app to automate tasks such as 'Create Record' in response. You’ll need to connect your accounts and configure specific fields according to your use case.

Can I customize which data is shared between Clockify and ServiceNow?

Yes, you can customize the data shared by mapping specific fields from Clockify entries to correspond with fields in ServiceNow. This ensures only relevant information is transferred based on your organizational needs.

Is it possible to automate task creation in ServiceNow from time tracked in Clockify?

Absolutely, you can automate task creation by setting a trigger for new entries in Clockify. Our integration allows you to set conditions such as projects or tags that will prompt automatic creation of incidents or tasks in ServiceNow.

Do I need any technical skills to connect Clockify with ServiceNow?

Our process requires no coding knowledge. It's designed for ease of use without needing technical skills. You simply configure settings through our interface, select triggers and actions that align with your workflow requirements.

How often does the integration run between these tools?

The frequency of the integration running depends on the configurations set but typically operates on an interval basis, checking for new events such as updated time entries every few minutes to ensure timely updates.

What should I do if my integration between Clockify and ServiceNow fails?

In case of failures, first review the error messages provided within our platform for guidance on common issues such as authentication errors or incorrect field mappings. Adjust configurations as needed or consult our support team for further assistance.

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About Clockify
Clockify is a completely free time tracking software for teams. It's a simple time tracker and timesheet app for tracking work hours on projects.
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About ServiceNow
ServiceNow specializes in IT services management (ITSM), IT operations management (ITOM) and IT business management (ITBM).
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