Connect Facebook Messenger and Fullstory to power AI-driven automation

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Choose a Trigger

Choose an Action

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Zapier makes it easy to integrate Facebook Messenger with Fullstory - no code necessary. See how you can get setup in minutes.

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1. Choose trigger event

2. Choose action

1. Select the event

Setup

Test

App

Trigger event

Choose a trigger event

Choose a trigger

A trigger is the event that starts your Zap—like a "New Message Sent to Page" from Facebook Messenger.

Add your action

An action happens after the trigger—such as "Generate AI Session Summary" in Fullstory.

You’re connected!

Zapier seamlessly connects Facebook Messenger and Fullstory, automating your workflow.

Supported triggers and actions

Zapier helps you create workflows that connect your apps to automate repetitive tasks. A trigger is an event that starts a workflow, and an action is an event a Zap performs.

- Page
  Required
Trigger
Instant
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Native Mobile Crash
Triggers when a native mobile crash event is detected.
Trigger
Instant
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Custom Event
Triggers when a custom event is detected in a FullStory session.
Trigger
Instant
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- Session ID
  Required
- Profile ID
Action
Write
- Unique User Identifier
  Required
- Event Name
  Required
- Event Properties
- Event Timestamp
Action
Write

- Response_msg
- Page
  Required
- Recipient_id
  Required
- Text
  Required
Action
Write
Note Created
Triggers when a user adds a note to a session.
Trigger
Instant
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Segment Threshold Alert
Triggers when a segment threshold alert in FullStory is fired.
Trigger
Instant
Try It
- Unique User Identifier
  Required
- Display Name
- Email Address
- User Properties
Action
Write

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25m

Customers have created over 25 million Zaps on the platform

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The average user takes less than 6 minutes to set up a Zap

Connect Facebook Messenger and Fullstory to integrate crucial parts of your business

With Zapier, you can integrate everything from basic data entry to end-to-end processes. Here are some of the business-critical workflows that people automate with Zapier.

Automate your lead management and improve conversions

With Zapier, you can automate every part of your lead funnel and give yourself the best chance at converting leads. Automate everything from lead capture to outreach to reporting—and close more deals as a result.

Create more impactful campaigns with automation

Measuring campaign performance across platforms can get chaotic. Plus, digging up the right metrics costs you precious time and effort. With Zapier, you can create a centralized view of your performance, skillfully manage your lists, and ensure your campaigns drive ROI across the business.

Provide world-class support with a little help from automation

Support reps can't be productive when they have to track down crucial information for every incident or ticket. With Zapier, you can automatically send your reps the context they need to resolve tickets quickly and create a seamless customer experience.

Automate your way to actionable, up-to-date data

The days of manually exporting and importing data are over. With Zapier, you can send data where it needs to go, in the format you need it—so you can centralize your data and unlock more insights.

Resolve incidents faster with automation

Your technical support team wants to focus on tech tickets rather than admin work. With Zapier, you can automate everything from ticket creation to routing to inter-team communication—eliminating friction from incident management and increasing speed to resolution.

Learn how to automate Facebook Messenger on the Zapier blog

Make work flow with AI

Level up your Facebook Messenger to Fullstory integration with AI. Extract, summarize, and transform your integration data with leading AI models like OpenAI, Anthropic, and more.

Learn about AI automation

About Facebook Messenger

Facebook Messenger is a messaging app and platform. Users can send messages and exchange photos, videos, stickers, audio, and other files. This app on Zapier works for conversations that are sent to and from Facebook pages and does not yet support direct messages to a user.

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Related categories

Facebook Social Media Marketing

About Fullstory

Fullstory is a digital experience analytics platform that uses session replay and other tools to give you valuable insights into your user's experiences.