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Zapier makes it easy to integrate Act! with RingCentral - no code necessary. See how you can get setup in minutes.

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Act!
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Act!
1. Choose trigger event
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RingCentral
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RingCentral
2. Choose action
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1. Select the event
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Act!
Choose a trigger event

Choose a trigger

A trigger is the event that starts your Zap—like a "New Contact" from Act!.

Add your action

An action happens after the trigger—such as "Create Contact" in RingCentral.

You’re connected!

Zapier seamlessly connects Act! and RingCentral, automating your workflow.

Supported triggers and actions

Zapier helps you create workflows that connect your apps to automate repetitive tasks. A trigger is an event that starts a workflow, and an action is an event a Zap performs.

  • Act! triggers, actions, and search
    New Contact

    Triggers when a new contact is created.

    Trigger
    Polling
    Try It
    • Contact
      Required
    • Note Text
      Required
    • Private
    Action
    Write
    • Company
    • ID/Status
    • Referred By
    • First Name
    • Last Name
    • Email
    • Title
    • Business Phone
    • Mobile Phone
    • Business Address Line 1
    • Business Address Line 2
    • Business Address City
    • Business Address State
    • Business Address Zip Code
    • Business Country
    • Website
    • Last Results
    Action
    Write
    • Activity Type
      Required
    • Regarding
    • Schedule With
      Required
    • Start Time
      Required
    • End Time
      Required
    • Details
    • Location
    • Priority
    • Is Private
    Action
    Write
    • Name
    • Contact
      Required
    • Estimated Close Date
      Required
    • Status
    • Stage
    • Probability
    • Actual Close Date
    • Competitor
    • Referred By
    • Reason
    Action
    Write
    • Type
      Required
    • Contact
      Required
    • Regarding
    • Details
    • Start Time
      Required
    • End Time
      Required
    • Private
    Action
    Write

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Customers have created over 25 million Zaps on the platform

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Connect Act! and RingCentral to integrate crucial parts of your business

With Zapier, you can integrate everything from basic data entry to end-to-end processes. Here are some of the business-critical workflows that people automate with Zapier.

Automate your lead management and improve conversions

With Zapier, you can automate every part of your lead funnel and give yourself the best chance at converting leads. Automate everything from lead capture to outreach to reporting—and close more deals as a result.
An illustration representing how to automate lead management with Zapier.

Create more impactful campaigns with automation

Measuring campaign performance across platforms can get chaotic. Plus, digging up the right metrics costs you precious time and effort. With Zapier, you can create a centralized view of your performance, skillfully manage your lists, and ensure your campaigns drive ROI across the business.
An illustration representing how to measure campaign impact with Zapier.

Provide world-class support with a little help from automation

Support reps can't be productive when they have to track down crucial information for every incident or ticket. With Zapier, you can automatically send your reps the context they need to resolve tickets quickly and create a seamless customer experience.
An illustration representing how to automate customer support with Zapier.

Automate your way to actionable, up-to-date data

The days of manually exporting and importing data are over. With Zapier, you can send data where it needs to go, in the format you need it—so you can centralize your data and unlock more insights.
An illustration representing how to move and manage data with Zapier.

Resolve incidents faster with automation

Your technical support team wants to focus on tech tickets rather than admin work. With Zapier, you can automate everything from ticket creation to routing to inter-team communication—eliminating friction from incident management and increasing speed to resolution.
An illustration of a flow chart representing how to resolve tickets and incidents with Zapier.

Learn how to automate RingCentral on the Zapier blog

Make work flow with AI

Level up your Act! to RingCentral integration with AI. Extract, summarize, and transform your integration data with leading AI models like OpenAI, Anthropic, and more.
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Frequently Asked Questions about Act! + RingCentral integrations

New to automation with Zapier? You're not alone. Here are some answers to common questions about how Zapier works with Act! and RingCentral

How can I integrate Act! with RingCentral?

You can integrate Act! with RingCentral using automation tools that support both applications. This typically involves setting up triggers in Act! like a new contact or activity, and corresponding actions in RingCentral, such as sending a message or creating a call log.

What is the process for setting up triggers between Act! and RingCentral?

To set up triggers between Act! and RingCentral, you first select the event in Act! that will initiate the trigger, such as adding a new contact. Once configured, you choose what action RingCentral should take when this trigger occurs, like initiating a call or sending an SMS.

Are there predefined templates for integrating Act! with RingCentral?

Yes, we offer predefined integration templates to help you get started quickly. These templates include common workflows such as syncing contacts or logging calls directly from activities in your Act! account.

Can I customize the triggers and actions for my specific workflow needs?

Absolutely. While we provide default templates for convenience, you can fully customize triggers in Act! and choose specific actions in RingCentral to tailor the integration to your workflow requirements.

What types of data can be transferred from Act! to RingCentral through integrations?

Through integrations, you can transfer various data types from Act!, such as contact details, notes, or even activity history, which can be used to trigger specific actions like call scheduling or text messaging in RingCentral.

Do I need technical skills to integrate Act! with RingCentral?

No technical skills are required to set up the integration between Act! and RingCentral. Our user-friendly interface guides you through selecting triggers and actions without needing any coding knowledge.

How do I troubleshoot issues with the integration between Act! and RingCentral?

If you encounter issues with the integration, start by checking your trigger configurations in Act!. Make sure that all necessary data fields are accurately mapped to corresponding actions in RingCentral. If problems persist, consult our support documentation or reach out for assistance.

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About Act!
Collaborate with your team to stay up-to-date on the latest contacts and automate best practice sales processes.
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About RingCentral
RingCentral provides cloud-based communication system to modern businesses of all sizes. The system enables companies with voice, SMS, video, Fax, and team collaboration services on all major desktop and mobile platforms. All devices, services, and users can be managed through our PBX and administrative capability designed for Enterprise IT.
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