Zapier Updates

The latest news about apps + features that will unlock your internet superpowers.

Capsule CRM Custom Field Support

If you're using Capsule CRM, we've got some good news for you today! Now, Zapier fully supports custom fields from Capsule CRM!

Capsule CRM itself has custom fields for people, organisations, opportunities, and cases. You can create custom fields that accept plain-text, a date/time, a yes/no boolean, and a choice...


Freshbooks New Estimate Action Now Supported

Good news Freshbooks users! You can now create Estimates automatically using Zapier, just like you would create an invoice.

The only thing required is a Client, and there are lots of customization fields to create just the Estimate you want. After, you'll be able to send Estimates from inside the...


Redmine Upgrades

Today we are pleased to announce some enhancements to Zapier Redmine integration. Specifically, there are a few new fields you can use with creating new Issues inside Redmine.

You can new specify:
- Tracker
- Assignee
- Due Date
- Priority

Redmine Issue New Fields

These new fields enable a bit deeper integration than...


Add Analytics to Your Phone Calls with CallRail

One of the greatest things about the advent of internet marketing has been analytics. Tracking visits, click throughs and conversion rates has never been easier. Unfortunately analytics hasn't made it's way to older channels like the telephone....until now. :)

CallRail helps you extend your marketing analytics by adding tracking to...


How to Support Your Customers in Real Time with LiveChat

Most of us wish we had a perfect site the conveyed all the answers to our customers, but the truth is customers will always have questions. One of the easiest ways you can help your customers out is to let them chat live with a customer rep on the site...


Campaign Monitor Added Click Through and Opens Trigger

Here is another great update for your Campaign Monitor users! Today, you can now also trigger off of New Click Throughs and New Opens on any of your campaigns. This works similarly to the New Bounce trigger we added earlier.

This new integration enables you to dump simple Click Through...


Salesforce New Note by Email

Salesforce is one of the most flexible and powerful services on Zapier. In the past we've offered a way to create new notes on contacts, leads, opportunities, cases, and accounts by passing the Name of the object.

Today, we are extending this functionality a little bit further. You can now...


Campaign Monitor Added New Bounce Trigger

A popular request for email marketing services is to watch for New Bounces. In other words, to trigger a Zap when an email to someone is undeliverable. You could use this information to update a note or apply a tag in a CRM.

New Bounce

Well today, this feature is now available...


Automating Email and Video Marketing with BombBomb

Email marketing and video hasn't always gotten along very well. Video doesn't embed in email and tracking video analytics from visitors sent from email isn't really easy to setup either.

Our newest integration partner, BombBomb, is solving that. BombBomb is email marketing meets video. You can easily create great...


Desk on Zapier gets an Overhaul

Today we're pleased to bring you a completely overhauled version of Desk, on Zapier! This new version implements Desk's V2 API which is considerably more robust and featureful.

If you've used Desk on Zapier, the triggers and actions will look familiar: new cases and new customers.

Desk Overview

But when you dig...