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Maranda Borchert

Maranda is a Customer Advocate Marketing Manager at Zapier and is based in Washington, D.C. She loves telling customer stories by day, and rescuing dogs at night.

Maranda Borchert

Maranda's articles

Customer stories
How Vector Media automates its employee onboarding with Zapier Tables
Learn now the largest transit ad company in the U.S. transformed its clunky employee onboarding with automation.
By Maranda Borchert

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3 min read
Customer stories
How ActiveCampaign cut its 90-day average churn rate as low as 6%
What started as a simple fix for their onboarding process is now helping ActiveCampaign improve adoption throughout the entire customer journey.
By Maranda Borchert

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4 min read
Customer stories
How the nation's largest transit ad company transformed its customer support with AI
Customer support is a vital role, but many customers expect completely personalized service. Here's how one company uses AI to slash response times while keeping things personal.
By Maranda Borchert

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3 min read
Customer stories
How CoverDoc uses AI to revolutionize cover letter writing
When former VP of Product Ambar Shrivastava was laid off from his job in late 2022, he wanted to provide a personalized cover letter for each application but it took too long. That's the problem that sparked the idea for Coverdoc.
By Maranda Borchert

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4 min read

Most recent articles

Automate your work with Zapier

More from Maranda

A Veo camera on a soccer field.

Customer stories

How Veo increases sales and lowers lead costs with automation

In the wake of exponential growth, Veo quickly realized they needed a little automation help. So, they teamed up with Zapier to streamline their sales cycle.

By Maranda Borchert

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4 min read

Customer stories

How a Zendesk executive built and grew a podcast with automation

How a Zendesk executive built and grew a podcast with automation.

By Maranda Borchert

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4 min read

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