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Humna Ghufran

Humna Ghufran is a Pakistan-based tech content strategist making AI and SaaS sound human. She writes for global brands and shares content with 19K+ followers on LinkedIn. Always up for coffee chats, smart conversations, and exchanging memes. When she’s not writing, she’s probably halfway through a Netflix season she swore she wouldn’t start.
Humna Ghufran

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More from Humna

Business tips

Agentic RAG: A complete guide

Agentic RAG is an AI framework that allows autonomous agents to manage information retrieval and usage. Learn more about agentic RAG in our guide.

By Humna Ghufran

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8 min read

Business tips

Data enrichment: What it is and how to do it

Data enrichment turns raw records into rich customer profiles. Learn what it is, how it works, and simple ways to start enriching your data automatically.

By Humna Ghufran

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10 min read

Marketing tips

What is customer experience management?

Customer experience management helps teams improve every customer interaction. Learn what CXM is, why it matters, and how to measure success.

By Humna Ghufran

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8 min read

App tips

ERP integration: How to connect systems without the mess

Learn how ERP integrations work, common use cases, and the best ways to connect your ERP to other business tools.

By Humna Ghufran

•

13 min read

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A Zap with the trigger 'When I get a new lead from Facebook,' and the action 'Notify my team in Slack'