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Humna Ghufran

Humna Ghufran is a Pakistan-based tech content strategist making AI and SaaS sound human. She writes for global brands and shares content with 19K+ followers on LinkedIn. Always up for coffee chats, smart conversations, and exchanging memes. When she’s not writing, she’s probably halfway through a Netflix season she swore she wouldn’t start.

Humna Ghufran

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Marketing tips
What is customer experience management?
Customer experience management helps teams improve every customer interaction. Learn what CXM is, why it matters, and how to measure success.
By Humna Ghufran

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8 min read

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