Zoho Mail logoZoho Mail - Features, Pricing, Alternatives, and More

Zoho Mail is a collaborative business communication platform for the modern workforce. It is a blend of classic email and the modern collaboration tools using comments, likes and sharing.

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Zoho Mail Features

  • Get custom branded email on your own domain, for free
  • Quickly manage emails with a 3-column layout and a tabbed view
  • Collaborate with your team with shared email folders and conversation streams
  • Manage notes, contacts, and calendar appointments inside your inbox
  • Get reminders about email conversations that need followups
  • iOS and Android apps available

Zoho Mail Pricing

  • Free for 25 users, 5GB storage across all Zoho apps, and 1 custom domain
  • $3/month per user Standard plan for 30GB storage, 30MB email attachments, multiple domains, and domain aliases
  • $6/month per user Pro plan for 100GB storage, 40 MB email attachments, and Standard plan features
  • $10/month per user Enterprise plan for 1TB storage and Pro plan features

Annual pricing $2/5/8 per month for Standard/Pro/Enterprise plans

Last updated March 31, 2017. Please visit the official site for the most up-to-date information.

Zoho Mail Review

If you've used one email app, you've used them all—or so it seems. At their core, they let you view your inbox, write new messages, and reply to or forward existing conversations. They also likely include a calendar and contacts tool to keep all your core personal information together. It's something you use when you have to, but not one of the apps you love.

Then, there's the new Zoho Mail. Designed to reinvent email, it takes cues from team chat and social software that are increasingly replacing email. Instead of featuring just your mail, Zoho Mail lets you work together with your team with mail in group folders and quick chats about your work without having to send a full email. And, it's part of the Zoho suite of apps, so you write documents, create custom apps for your business, and much more from one place.

You'll feel at home when you first open your inbox. It's in many ways just a standard email app, with the familiar list of mailboxes on the left and unread emails in the center. Select a message, and it'll open in a pop-over pane so you can browse your inbox and read the email at the same time. Need to write a message? Click New Mail, and you'll instantly see the message editor. It's a bit hard to see, but in the far right of your screen will turn into a tab bar, with your inbox in the top tab and the message editor in the second. You can switch back and forth to, say, reference something from your inbox in your new message.

Or, you can switch to other tools inside Zoho Mail. There are built-in calendar, contacts, tasks, and notes tools, each of which open in new tabs on the right side of the screen. That makes it easy to reference anything else in your account then quickly switch back to writing an email. And, in a different direction, if you want to make sure you don't forget an email once you do send or close it, you can add a reminder to the message to remind you to come back if no one replies. You can even schedule emails to have them sent in the future—an easy way to queue up emails for a product release ahead of time.

All of those tools make it easier to manage your email and keep your inbox from being a frustrating place where ideas go to die. But the new Zoho Mail is designed for teams, and works better if you're using it for your entire company. There are two tools for that: shared folders and streams. Shared folders work like you'd expect. Just make a folder, share it with your team, then everyone who it's shared with will see every email that's saved to that folder. They help your team work on shared messages, perhaps with partners or suppliers for your company.

Streams, on the other hand, help you talk to your team about those messages or anything else you need to discuss. You can make a stream and @mention anyone on your team, then send a quick message to them. It's a bit like team chat or a company Facebook—a simple way to discuss things with colleagues without having to make a full email with a title and signature. You can even turn an email into a stream, to start a conversation about something in your inbox.

Zoho Mail is still email, with tools to make it better. It won't keep your team from using email—but it likely will make those messages more effective and quicker to send. It's a slight tweak to make email a bit less painful.

Our Verdict: 4.8 out of 5 stars.


Reviewed by Matthew Guay, Zapier. Last updated March 31, 2017.

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