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1. Choose trigger event

2. Choose action

1. Select the event

Setup

Test

App

Trigger event

Choose a trigger event

Choose a trigger

A trigger is the event that starts your Zap—like a "New Account" from Zoho Desk.

Add your action

An action happens after the trigger—such as "Create Company Update" in LinkedIn.

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Zapier seamlessly connects Zoho Desk and LinkedIn, automating your workflow.

Supported triggers and actions

Zapier helps you create workflows that connect your apps to automate repetitive tasks. A trigger is an event that starts a workflow, and an action is an event a Zap performs.

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- Organization
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- Organization
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- Organization
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- Organization
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- Organization
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Write
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- Facebook
- Phone
- Mobile/ Cellular
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- City
- State
- Country
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- Select Organization
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- Allow Mentions in content?
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Connect Zoho Desk and LinkedIn to integrate crucial parts of your business

With Zapier, you can integrate everything from basic data entry to end-to-end processes. Here are some of the business-critical workflows that people automate with Zapier.

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Provide world-class support with a little help from automation

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Automate your way to actionable, up-to-date data

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Resolve incidents faster with automation

Your technical support team wants to focus on tech tickets rather than admin work. With Zapier, you can automate everything from ticket creation to routing to inter-team communication—eliminating friction from incident management and increasing speed to resolution.

Learn how to automate LinkedIn on the Zapier blog

Make work flow with AI

Level up your Zoho Desk to LinkedIn integration with AI. Extract, summarize, and transform your integration data with leading AI models like OpenAI, Anthropic, and more.

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Frequently Asked Questions about Zoho Desk + LinkedIn integrations

New to automation with Zapier? You're not alone. Here are some answers to common questions about how Zapier works with Zoho Desk and LinkedIn

How can I automatically create a ticket in Zoho Desk when a new connection is made on LinkedIn?

You can automate the process by setting up a trigger for 'New Connection' in LinkedIn. Each time this event occurs, it can invoke an action to create a new ticket in Zoho Desk, allowing your support team to follow up promptly.

Is it possible to update a Zoho Desk customer record when a LinkedIn message is received?

Yes, by using a 'New Message' trigger from LinkedIn, you can update the corresponding customer's record in Zoho Desk. This way, all interactions are kept current, ensuring seamless communication with your clients.

Can our team receive notifications in Zoho Desk when someone mentions our company on LinkedIn?

Absolutely! Set up a trigger for 'Company Mention' on LinkedIn and configure an action to send notifications directly into Zoho Desk. This keeps your team informed about brand mentions without leaving their primary workspace.

How can we add LinkedIn contact details into Zoho Desk automatically?

To streamline this process, use the 'New Contact' trigger from LinkedIn Sales Navigator. Each new contact added will automatically sync their details into Zoho Desk, ensuring that your database remains comprehensive and updated.

Can we generate leads in Zoho Desk based on LinkedIn form submissions?

Yes, integrate the system so that when there's a 'Form Submission' on LinkedIn Lead Gen Forms, it triggers an action to create or update leads within Zoho Desk. This ensures efficient capturing and tracking of potential customers.

Is there a way to archive old conversation threads between our company and contacts via LinkedIn into Zoho Desk?

You can archive old threads by setting up automation where specific conversation events or timeframes on LinkedIn trigger actions that store or archive them within Zoho Desk's repository for future access.

How do we track job change alerts from our network contacts within Zoho Desk using their LinkedIn profiles?

By configuring job change alerts as triggers on LinkedIn profiles within your network, you can set actions that notify your support or sales teams via updates in Zoho Desk whenever such changes occur.

About Zoho Desk

Zoho Desk is web-based customer service software designed to help you focus more on creating customer happiness every day.

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About LinkedIn

LinkedIn is the world's largest social network for professionals. Manage your professional identity. Build and engage with your professional network. Access knowledge, insights and opportunities.

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