Connect Upodi and Zendesk to unlock the power of automation

Book a draft invoice or credit note in Upodi

Create a new contact for a customer

Create a new subscription for a customer

Holds an active subscription

Perform an immediate switch plan for the subscription from one Product Plan to another. If you would rather want a switch in the future on a set date check SwitchToPlanID on Subscription Update. If the change incurs an invoice the invoice will be returned here.

Updates a customer

When the subscription is created all charges will have the default quantities and prices. If you want to change them make sure to update them before you activate the subscription or update them along the way if what the customer purchases changes. If the change incurs an invoice the invoice will be returned here.

Find charges on a product plan

Finds a customer using accountnumber or ID

Find a specific subscription

Triggers when a new ticket is added to a view.

Triggers when a one or more tags are added to a user.

Triggers when there is activity (an audit) on a specific ticket. Non-admins can only watch one ticket per Zap.

Deletes the user and associated records from the account.

Remove one or more tags from an existing ticket.

Attach a file to an existing ticket.

Add one or more tags to an existing ticket.

Update an existing ticket status or add comments.

Create a new user.

Finds an existing agent.

Finds an existing group.

Finds an existing organization.

Finds a ticket, or creates one if none are found.

Finds a user, or creates one if none are found.

Cancels an active subscription

Create a new customer in Upodi

Credit an invoice in Upodi. Creates a draft credit note which can then be booked

Resumes a subscription currently on hold

Updates a contact

Update a subscription for a customer

Finds the charges on the subscription. Charges are products available on the subscription. Set quantity on the charges to subscribe the customer to the product.

Find a contact for a customer optionally specifying a type

Find a specific invoice and its lines

Triggers when a new ticket is created. Optionally select an organization.

Triggers when an existing ticket is updated.

Create a new organization.

Create a new ticket.

Add a Comment to an existing Ticket.

Update an existing organization.

Update an existing user.

This is an advanced action which makes a raw HTTP request that includes this integration's authentication.

Finds an existing ticket. With line item support for multiple tickets resulting from a query.

Finds the latest comment on a ticket.

Finds an existing user.

Finds a organization, or creates one if none are found.