Teamwork Desk makes it easy for your team to handle any customer support queries that come their way.

Repetitive tasks can take away from the time you could be spending solving problems for your customers. Zapier helps your team stay on top of support tickets and provides easy access to your customer query details by automatically creating workflows in Teamwork Desk. You can also use Zapier to add your customers to your email lists so you can keep in touch long after their problem is solved. 

Here are some creative ways to use Teamwork Desk with Zapier:

 Help your teams collaborate on the best solution to your help desk tickets when you use Zapier to post new Teamwork Desk tickets to a Slack channel. 

 Create Teamwork Projects tasks for new Teamwork Desk tickets and then link them. That way your team knows exactly who the customer is, what the issue is, and how they are going to divide and conquer. Since the two are linked, both tools will be updated once the ticket is complete, so your customer service team knows nothing slipped through the cracks. 

 After a customer query is resolved, there’s always an opportunity to stay in touch with an email nurturing campaign or a company newsletter. You can use Zapier to add new customers to a MailChimp or ActiveCampaign list.

Teamwork Desk

Trello is a team collaboration tool that lets you organize anything and everything to keep your projects on task.

Trello

Teamwork is an easy-to-use online teamwork & project management software application that helps managers, staff and clients work together more productively online.

Teamwork

Flowdock is your team's inbox, but with chat. Get updates from all the apps you use, but then easily have discussions around those items.

Flowdock

Slack is a platform for team communication: everything in one place, instantly searchable, available wherever you go. Offering instant messaging, document sharing and knowledge search for modern teams.

Slack

Basecamp’s unique blend of tools is everything any team needs to stay on the same page about whatever they’re working on.

Use Zapier to connect all the information you need to track projects and communicate efficiently in Basecamp 3. Without writing any extra code, you can transfer emails, support tickets, meeting notes, and more into Basecamp 3 from the other apps your team uses.

Here are some creative ways to use Basecamp 3 with Zapier:

 Keep your to-dos up to date across apps. Use Zapier to add Basecamp 3 to-dos as Trello cards, Jira issues, or Todoist tasks.

 Help your team stay on top of recurring tasks by scheduling monthly, weekly, or daily to-dos or messages in Basecamp 3.

 Quickly turn form responses into action items. Add new entries from Wufoo, Typeform, SurveyMonkey, or other form apps to Basecamp 3.

Teamwork Desk

Basecamp 3

Teamwork Desk

Basecamp 3

Teamwork Desk + Basecamp 3 Integrations

Connect Teamwork Desk + Basecamp 3 in Minutes

All Triggers & Actions

How Teamwork Desk + Basecamp 3 Integrations Work

Connect the apps you use every day