Teamwork Desk + Basecamp 3 Integrations

How to connect Teamwork Desk + Basecamp 3

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Supported triggers and actions

What does this mean?

New Agent Reply
Triggers when an agent sends a new reply.
Trigger
Instant
New Customer
Triggers when a new customer is created.
Trigger
Instant
New Customer Reply
Triggers when a customer sends a new reply.
Trigger
Instant
Thread Edited
Triggers when a thread has been edited.
Trigger
Instant
Ticket Assigned
Triggers when a ticket is assigned.
Trigger
Instant
New Ticket
Triggers when a new ticket is created.
Trigger
Instant
New Ticket Note
Triggers when a ticket note is created.
Trigger
Instant
Ticket Unassigned
Triggers when a ticket is unassigned.
Trigger
Instant
Teamwork Desk
Add a reply to a ticket.
Scheduled
Action
Teamwork Desk
Assigns ticket to the specified user.
Scheduled
Action
Teamwork Desk
Creates a new customer.
Scheduled
Action
Teamwork Desk
Creates a new ticket.
Scheduled
Action
Teamwork Desk
Links a Teamwork Projects task to a ticket.
Scheduled
Action
Teamwork Desk
Unassigns a ticket.
Scheduled
Action
Teamwork Desk
Updates an existing customer.
Scheduled
Action
Teamwork Desk
Updates an existing ticket.
Scheduled
Action
Teamwork Desk
Find an existing customer by name or email address.
Scheduled
Action
Teamwork Desk
Finds an existing ticket by ticket ID or keyword search.
Scheduled
Action
Teamwork Desk
Find or Create Customer
Scheduled
Action
Teamwork Desk
Find or Create Ticket
Scheduled
Action
Basecamp 3
Triggers when a new basecamp account is created.
Scheduled
Trigger
Basecamp 3
Triggers when any activity happens in a basecamp.
Instant
Trigger
Basecamp 3
Triggers when a new comment is created in a basecamp.
Instant
Trigger
Basecamp 3
Triggers when a new document is created in a folder.
Scheduled
Trigger
Basecamp 3
Triggers when a new message is created in a basecamp.
Instant
Trigger
Basecamp 3
Triggers when a new person is available in the account.
Scheduled
Trigger
Basecamp 3
Triggers when a new project is created.
Scheduled
Trigger
Basecamp 3
Triggers when a new schedule entry is created in a basecamp.
Instant
Trigger
Basecamp 3
Triggers when a new to-do list is created in a basecamp.
Instant
Trigger
Basecamp 3
Triggers when a new to-do is created in a basecamp.
Instant
Trigger
Basecamp 3
Triggered when a new upload is added.
Scheduled
Trigger
Basecamp 3
Creates a Campfire message.
Scheduled
Action
Basecamp 3
Creates a new document in a folder.
Scheduled
Action
Basecamp 3
Creates a new message in a message board.
Scheduled
Action
Basecamp 3
Creates a new comment in a message.
Scheduled
Action
Basecamp 3
Adds or creates a new person to an existing project.
Scheduled
Action
Basecamp 3
Creates a new project.
Scheduled
Action
Basecamp 3
Creates a new project using a template.
Scheduled
Action
Basecamp 3
Creates a new schedule entry in a schedule.
Scheduled
Action
Basecamp 3
Creates a new to-do in a to-do list.
Scheduled
Action
Basecamp 3
Creates a new to-do list in a to-do set.
Scheduled
Action
Basecamp 3
Uploads a new file in a folder.
Scheduled
Action
Basecamp 3
Finds a document by name.
Scheduled
Action
Basecamp 3
Finds a person by name or email.
Scheduled
Action
Basecamp 3
Finds a project by name.
Scheduled
Action
Basecamp 3
Finds a to-do list by name.
Scheduled
Action
Basecamp 3
Finds or creates a specific document.
Scheduled
Action
Basecamp 3
Finds or creates a specific project.
Scheduled
Action
Basecamp 3
Finds or creates a specific todo list.
Scheduled
Action

How Teamwork Desk + Basecamp 3 Integrations Work

Step 1: Authenticate Teamwork Desk and Basecamp 3.
30 seconds
Step 2: Pick one of the apps as a trigger, which will kick off your automation.
15 seconds
Step 3: Choose a resulting action from the other app.
15 seconds
Step 4: Select the data you want to send from one app to the other.
2 minutes
That’s it! More time to work on other things.