Teamwork Desk + Basecamp 3 Integrations

How to connect Teamwork Desk + Basecamp 3

Zapier lets you send info between Teamwork Desk and Basecamp 3 automatically—no code required. With 5,000+ supported apps, the possibilities are endless.

Choose a Trigger

Start here arrow pointing down

Choose an Action

Connect Apps

Connect My Apps

Free forever for core features
14 day trial for premium features & apps

Top companies trust Zapier to automate work and free up time

Connect your apps and automate workflows

Easy automation for busy people. Zapier moves info between your web apps automatically, so you can focus on your most important work.

By signing up, you agree to Zapier's terms of service and privacy policy.

Supported triggers and actions

What does this mean?

- Inbox Filter
  Select specific inboxes to include. If no inboxes are selected, tickets in any inbox will trigger the zap.
Trigger
Instant
Try It
- Inbox Filter
  Select specific inboxes to include. If no inboxes are selected, tickets in any inbox will trigger the zap.
Trigger
Instant
Try It
- Inbox Filter
  Select specific inboxes to include. If no inboxes are selected, tickets in any inbox will trigger the zap.
Trigger
Instant
Try It
- Inbox Filter
  Select specific inboxes to include. If no inboxes are selected, tickets in any inbox will trigger the zap.
Trigger
Instant
Try It
- TicketRequired
  Choose "Add a Search Step" to find a ticket ID or choose "Use a Custom Value" in the dropdown below if you already know the ticket's ID.
- TypeRequired
- Message Format
  Choose the format in which Teamwork Desk should display the message.
- Cc
- Bcc
- BodyRequired
- StatusRequired
- Assigned To
- Agents to Notify
- Make This a Draft?Required
Action
Write

- First NameRequired
- Last NameRequired
- EmailRequired
- Company
- Job Title
- Phone
- Mobile
- Twitter
- Facebook
- Google Plus
- Linked In
- Address
- Notes
- Avatar URL
Action
Write
- TicketRequired
  Choose "Add a Search Step" to find a ticket ID or choose "Use a Custom Value" in the dropdown below if you already know the ticket's ID.
- Task IDRequired
  Enter the ID of the task in Teamwork Projects to which this ticket should be linked.
Action
Write

- CustomerRequired
  Choose "Add a Search Step" to find a customer ID or choose "Use a Custom Value" in the dropdown below if you already know the customer's ID.
- First Name
- Last Name
- Email
- Company
- Job Title
- Phone
- Mobile
- Twitter
- Facebook
- Google Plus
- Linked In
- Address
- Notes
- Avatar URL
Action
Write
- Search KeywordsRequired
  Enter the customer's name or email address for which to search.
Action
Search
- Search KeywordsRequired
  Enter the customer's name or email address for which to search.
- First NameRequired
- Last NameRequired
- EmailRequired
- Company
- Job Title
- Phone
- Mobile
- Twitter
- Facebook
- Google Plus
- Linked In
- Address
- Notes
- Avatar URL
Action
Search or write
New Account
Triggers when a new basecamp account is created.
Trigger
Scheduled
Try It
- AccountRequired
- ProjectRequired
Trigger
Instant
Try It
- AccountRequired
- ProjectRequired
- Message Board
  Filter by Message Board.
Trigger
Instant
Try It
- AccountRequired
Trigger
Scheduled
Try It
- AccountRequired
- ProjectRequired
- Todo Set
  Filter by To-do set.
Trigger
Instant
Try It
- AccountRequired
- ProjectRequired
- FolderRequired
- Sub Folder
Trigger
Scheduled
Try It
- AccountRequired
- ProjectRequired
- FolderRequired
- Sub Folder
- TitleRequired
- ContentRequired
  Some HTML tags allowed.
- Status
Action
Write
- AccountRequired
- ProjectRequired
- Message BoardRequired
- MessageRequired
- ContentRequired
  Some HTML tags allowed.
Action
Write
- AccountRequired
- NameRequired
- Description
Action
Write
- AccountRequired
- ProjectRequired
- ScheduleRequired
- SummaryRequired
- Starts AtRequired
- Ends AtRequired
- All Day
- Description
  Some HTML tags allowed.
Action
Write
- AccountRequired
- ProjectRequired
- Todo SetRequired
- NameRequired
- Description
  Some HTML tags allowed.
Action
Write
- AccountRequired
- ProjectRequired
- FolderRequired
- Sub Folder
- Search NameRequired
Action
Search
- AccountRequired
- Search NameRequired
Action
Search
- AccountRequired
- ProjectRequired
- FolderRequired
- Sub Folder
- Search NameRequired
- TitleRequired
- ContentRequired
  Some HTML tags allowed.
- Status
Action
Search or write
- AccountRequired
- ProjectRequired
- Todo SetRequired
- Search NameRequired
- NameRequired
- Description
  Some HTML tags allowed.
Action
Search or write

New Customer
Triggers when a new customer is created.
Trigger
Instant
Try It
- Inbox Filter
  Select specific inboxes to include. If no inboxes are selected, tickets in any inbox will trigger the zap.
Trigger
Instant
Try It
- Inbox Filter
  Select specific inboxes to include. If no inboxes are selected, tickets in any inbox will trigger the zap.
Trigger
Instant
Try It
- Inbox Filter
  Select specific inboxes to include. If no inboxes are selected, tickets in any inbox will trigger the zap.
Trigger
Instant
Try It
- TicketRequired
  Choose "Add a Search Step" to find a ticket ID or choose "Use a Custom Value" in the dropdown below if you already know the ticket's ID.
- Assign ToRequired
Action
Write
- InboxRequired
- SourceRequired
- TypeRequired
- Customer EmailRequired
  Enter a valid email address.
- Customer First NameRequired
- Customer Last NameRequired
- Customer Phone Number
- Customer Mobile Number
- SubjectRequired
- Cc
  Enter a valid email address.
- Bcc
  Enter a valid email address.
- MessageRequired
- Message Format
  Choose the format in which Teamwork Desk should display the message.
- StatusRequired
- Assigned To
- Priority
- Tags
- Notify Customer
  Whether or not a confirmation email will be sent to the customer.
- Notify Creating Agent
  Whether or not to send notification to the agent whose API key you are using for this integration. This is usually yourself. You will also need to enable notifications for new tickets in the Desk user profile.
- Task ID
  Enter the ID of the task in Teamwork Projects to which this ticket should be linked.
Action
Write
- TicketRequired
  Choose "Add a Search Step" to find a ticket ID or choose "Use a Custom Value" in the dropdown below if you already know the ticket's ID.
Action
Write
- TicketRequired
  Choose "Add a Search Step" to find a ticket ID or choose "Use a Custom Value" in the dropdown below if you already know the ticket's ID.
- Inbox
- Source
- Type
- Customer ID
- Customer Email
  Enter a valid email address.
- Customer Full Name
- Subject
- Cc
  Enter a valid email address.
- Bcc
  Enter a valid email address.
- Message
- Message Format
  Choose the format in which Teamwork Desk should display the message.
- Status
- Assigned To
- Priority
- Tags
Action
Write
- Search KeywordsRequired
  Enter the ticket ID or keywords (with a space between them) for which to search.
Action
Search
- Search KeywordsRequired
  Enter the ticket ID or keywords (with a space between them) for which to search.
- InboxRequired
- SourceRequired
- TypeRequired
- Customer EmailRequired
  Enter a valid email address.
- Customer First NameRequired
- Customer Last NameRequired
- Customer Phone Number
- Customer Mobile Number
- SubjectRequired
- Cc
  Enter a valid email address.
- Bcc
  Enter a valid email address.
- MessageRequired
- Message Format
  Choose the format in which Teamwork Desk should display the message.
- StatusRequired
- Assigned To
- Priority
- Tags
- Notify Customer
  Whether or not a confirmation email will be sent to the customer.
- Notify Creating Agent
  Whether or not to send notification to the agent whose API key you are using for this integration. This is usually yourself. You will also need to enable notifications for new tickets in the Desk user profile.
- Task ID
  Enter the ID of the task in Teamwork Projects to which this ticket should be linked.
Action
Search or write
- AccountRequired
- ProjectRequired
- Types
  For what specific types should this trigger on? Nothing means "Any" or "All".
- Events
  What specific events should this trigger on? Nothing means "Any" or "All".
Trigger
Instant
Try It
- AccountRequired
- ProjectRequired
- FolderRequired
- Sub Folder
Trigger
Scheduled
Try It
- AccountRequired
- Project
Trigger
Scheduled
Try It
- AccountRequired
- ProjectRequired
- Schedule
  Filter by Schedule.
Trigger
Instant
Try It
- AccountRequired
- ProjectRequired
- Todo Set
  Choose to be able to filter by To-do list below.
- Todo List
  Filter by To-do list. Requires To-do set to be defined first.
Trigger
Instant
Try It
- AccountRequired
- ProjectRequired
- CampfireRequired
- ContentRequired
Action
Write
- AccountRequired
- ProjectRequired
- SubjectRequired
- ContentRequired
  Some HTML tags allowed.
Action
Write
- AccountRequired
- ProjectRequired
- Person
  Choose an existing person or create a new one using the fields below.
- Name
- Email Address
- Title
- Company Name
Action
Write
- AccountRequired
- TemplateRequired
- NameRequired
- Description
Action
Write
- AccountRequired
- ProjectRequired
- Todo SetRequired
- Todo ListRequired
- NameRequired
- Description
  Some HTML tags allowed.
- Assignees
- Notify Assignees
- Due On
Action
Write
- AccountRequired
- ProjectRequired
- FolderRequired
- Sub Folder
- FileRequired
- Name
  A file name without an extension.
- Description
  Some HTML tags allowed.
Action
Write
- AccountRequired
- Project
- Name or Email to SearchRequired
Action
Search
- AccountRequired
- ProjectRequired
- Todo SetRequired
- Search NameRequired
Action
Search
- AccountRequired
- Search NameRequired
- NameRequired
- Description
Action
Search or write

How Teamwork Desk + Basecamp 3 Integrations Work

Step 1: Authenticate Teamwork Desk and Basecamp 3.
30 seconds
Step 2: Pick one of the apps as a trigger, which will kick off your automation.
15 seconds
Step 3: Choose a resulting action from the other app.
15 seconds
Step 4: Select the data you want to send from one app to the other.
2 minutes
That’s it! More time to work on other things.

Connect apps

Connect Teamwork Desk + Basecamp 3

Basecamp 3 Tutorials

About Teamwork Desk

Teamwork Desk makes it easy for your team to handle any customer support queries that come their way.

Learn more

Related categories

Customer Support

About Basecamp 3

Basecamp’s unique blend of tools is everything any team needs to stay on the same page about whatever they’re working on.

Learn more

Related categories

Project Management

Similar apps

Trello

Project Management

Teamwork

Project Management

Flowdock

Team Chat

Get started for free

You can't add more hours to the day. Zapier is the next best thing.

By signing up, you agree to Zapier's terms of service and privacy policy.

Teamwork Desk + Basecamp 3 Integrations

How to connect Teamwork Desk + Basecamp 3

Connect your apps and automate workflows

New Agent Reply

Inbox Filter

New Customer Reply

Inbox Filter

Ticket Assigned

Inbox Filter

New Ticket Note

Inbox Filter

Add Reply to Ticket

TicketRequired

TypeRequired

Message Format

Cc

Bcc

BodyRequired

StatusRequired

Assigned To

Agents to Notify

Make This a Draft?Required

Create Customer

First NameRequired

Last NameRequired

EmailRequired

Company

Job Title

Phone

Mobile

Twitter

Facebook

Google Plus

Linked In

Address

Notes

Avatar URL

Link Task to Ticket

TicketRequired

Task IDRequired

Update Customer

CustomerRequired

First Name

Last Name

Email

Company

Job Title

Phone

Mobile

Twitter

Facebook

Google Plus

Linked In

Address

Notes

Avatar URL

Find Customer

Search KeywordsRequired

Find or Create Customer

Search KeywordsRequired

First NameRequired

Last NameRequired

EmailRequired

Company

Job Title

Phone

Mobile

Twitter

Facebook

Google Plus

Linked In

Address

Notes

Avatar URL

New Account

New Comment

AccountRequired

ProjectRequired

New Message

AccountRequired