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Set up your first integration

Quickly connect SurveyMonkey to Zoho Desk with a Zapier template.

Our most popular template

Create tickets in Zoho Desk from new SurveyMonkey responses with answers
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SurveyMonkey + Zoho Desk

Create tickets in Zoho Desk from new SurveyMonkey responses with answers

SurveyMonkey + Zoho Desk

How Zapier works

Zapier makes it easy to integrate SurveyMonkey with Zoho Desk - no code necessary. See how you can get setup in minutes.

Select a trigger from SurveyMonkey

A trigger is an event that starts your Zap and runs the workflow. For example, with SurveyMonkey, a trigger could be "New Response Notification."

A trigger is the event that kicks off your automated workflow.

Setup an action from Zoho Desk

An action is what takes place after the automation is triggered. For example, with Zoho Desk, the action could be "Add Attachment."

An action is the event that your automated workflow performs when triggered.

That’s it! You just connected SurveyMonkey to Zoho Desk

With Zapier, it’s never been easier to connect your apps together and automate your most tedious work. Save hours every month.

Triggers and actions are the main components of every automated workflow.

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Customers who say using Zapier has made them better at their job

25m

Customers have created over 25 million Zaps on the platform

6 mins

The average user takes less than 6 minutes to set up a Zap

Make work flow with AI

Level up your SurveyMonkey to Zoho Desk integration with AI. Extract, summarize, and transform your integration data with leading AI models like OpenAI, Anthropic, and more.

Learn about AI automation

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Connect SurveyMonkey and Zoho Desk to integrate crucial parts of your business

With Zapier, you can integrate everything from basic data entry to end-to-end processes. Here are some of the business-critical workflows that people automate with Zapier.

Automate your lead management and improve conversions

With Zapier, you can automate every part of your lead funnel and give yourself the best chance at converting leads. Automate everything from lead capture to outreach to reporting—and close more deals as a result.

An illustration representing how to automate lead management with Zapier.

Create more impactful campaigns with automation

Measuring campaign performance across platforms can get chaotic. Plus, digging up the right metrics costs you precious time and effort. With Zapier, you can create a centralized view of your performance, skillfully manage your lists, and ensure your campaigns drive ROI across the business.

An illustration representing how to measure campaign impact with Zapier.

Provide world-class support with a little help from automation

Support reps can't be productive when they have to track down crucial information for every incident or ticket. With Zapier, you can automatically send your reps the context they need to resolve tickets quickly and create a seamless customer experience.

An illustration representing how to automate customer support with Zapier.

Automate your way to actionable, up-to-date data

The days of manually exporting and importing data are over. With Zapier, you can send data where it needs to go, in the format you need it—so you can centralize your data and unlock more insights.

An illustration representing how to move and manage data with Zapier.

Resolve incidents faster with automation

Your technical support team wants to focus on tech tickets rather than admin work. With Zapier, you can automate everything from ticket creation to routing to inter-team communication—eliminating friction from incident management and increasing speed to resolution.

An illustration of a flow chart representing how to resolve tickets and incidents with Zapier.

Supported triggers and actions

Zapier helps you create workflows that connect your apps to automate repetitive tasks. A trigger is an event that starts a workflow, and an action is an event a Zap performs.

- Survey
  Required
- Collector
Trigger
Instant
Try It
- First Name
  Required
- Last Name
  Required
- Email
  Required
- Contact List
Action
Write
- Api_docs_info
- HTTP Method
  Required
- URL
  Required
- Query String Parameters
- Headers
- Additional Request Headers
- Body
Action
Write
- Search By
  Required
- Value
  Required
Action
Search
- Select Organization
  Required
Trigger
Instant
Try It

- Select Organization
  Required
Trigger
Instant
Try It
- Select Organization
  Required
Trigger
Instant
Try It

- Select Organization
  Required
- Select Department
  Required
- Status
  Required
Trigger
Instant
Try It
- Select Organization
  Required
- Select Department
  Required
Trigger
Instant
Try It
- Select Organization
  Required
- Select Department
  Required
- Select Ticket
  Required
- Content
  Required
- Public
Action
Write
- Select Organization
  Required
- Account
- Last Name
  Required
- First Name
- Title
- Description
- Type
- Email
  Required
- Secondary Email
- Twitter
- Facebook
- Phone
- Mobile/ Cellular
- Street
- City
- State
- Country
- Zip Code
Action
Write
- Select Organization
  Required
- Select Department
  Required
- Select Ticket
  Required
- From Address (E-Mail)
  Required
- To Address (E-Mail)
  Required
- Content Type
  Required
- Content
  Required
- Is Forward
Action
Write
- Api_docs_info
- HTTP Method
  Required
- URL
  Required
- Query String Parameters
- Headers
- Additional Request Headers
- Body
Action
Write
- Select Organization
  Required
- Email
  Required
Action
Search

- Survey
  Required
- Collector
Trigger
Instant
Try It
- Survey
  Required
- Collector
- Contact Email(s)
  Required
- Message Subject
- Message Body
- Hide "Powered by SurveyMonkey"
Action
Write
- Survey
  Required
- Collector
Action
Search
- Survey
  Required
Action
Search
- Select Organization
  Required
Trigger
Instant
Try It
- Select Organization
  Required
- Select Department
  Required
Trigger
Instant
Try It
- Select Organization
  Required
- Select Department
  Required
- Direction
Trigger
Instant
Try It
- Select Organization
  Required
- Select Department
  Required
Trigger
Instant
Try It
- Select Organization
  Required
- Ticket ID
  Required
- File
  Required
- Public
Action
Write
- Select Organization
  Required
- Account Name
  Required
- Description
- Email
  Required
- Website
- Fax
- Phone
- Industry
- Owner ID
- Street
- City
- State
- Country
- Zip Code
- Annual Revenue
Action
Write
- Select Organization
  Required
- Department
  Required
- Contact
  Required
- Subject
  Required
- Email
  Required
- Phone
- Description
- Category
- Sub Category
- Status
  Required
- Assignee
- Ticket Due Date
- Priority
- Channel
- Classification
Action
Write
- Select Organization
  Required
- Department
  Required
- Ticket
  Required
- Contact
  Required
- Subject
  Required
- Email
  Required
- Phone
- Description
- Category
- Sub Category
- Status
  Required
- Assignee
- Ticket Due Date
- Priority
- Channel
- Classification
Action
Write
- Select Organization
  Required
- Select Department
  Required
- Ticket Number
  Required
Action
Search
- Select Organization
  Required
- Email
  Required
- Account
- Last Name
  Required
- First Name
- Title
- Description
- Type
- Secondary Email
- Twitter
- Facebook
- Phone
- Mobile/ Cellular
- Street
- City
- State
- Country
- Zip Code
Action
Search or write

Learn how to automate SurveyMonkey on the Zapier blog

Learn how to automate Zoho Desk on the Zapier blog

About SurveyMonkey

SurveyMonkey is the easiest way to create surveys and get answers. SurveyMonkey lets you whip up a survey quickly and get targeted answers from the audience you want to ask.

Related categories

Forms & Surveys

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About Zoho Desk

Zoho Desk is web-based customer service software designed to help you focus more on creating customer happiness every day.

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