SuperSaaS Help & Support

  • How to Get Started with SuperSaaS
  • Common Problems With SuperSaaS
  • Popular Things To Do With SuperSaaS

How to Get Started with SuperSaaS

When you start creating a Zap that includes SuperSaaS, Zapier will first ask you to connect to your SuperSaaS account.
Please enter a SuperSaaS account name and the administrator password, do not enter the administrator's email address.

Connect your SuperSaaS account to Zapier

You can connect multiple SuperSaaS accounts, including free accounts, and Zapier allows you to label them so you can easily re-use them later.
The name is for your reference only, it does not matter what you name it.

Label your SuperSaaS account

Zapier will verify the account credentials with SuperSaaS and if everything is OK you can continue creating the zap.

Account added and tested

Common Problems With SuperSaaS

Can Zapier be used with free SuperSaaS accounts?

Yes, webhooks created through Zapier are available to free SuperSaaS accounts.
Manually created webhooks that connect without using Zapier are only available to paid SuperSaaS accounts.

Too many changes are triggering my Change Appointment zap

The "Change appointment" trigger will trigger upon any change made by anyone. This includes changes made to it by the administrator including, for example, deleting an appointment or moving it out of the trash.
It also includes automatic changes, such as payment status change or a placement from a waiting list because a spot became available. For this trigger to be useful you will want to filter it on the "event", "role" and/or "status" fields. The "event" field will take a value that is one of create, edit, place, pending, destroy, restore, approve or revert. The "role" field will have a value of 4 or more for a change made by a superuser or the administrator. More details on the values of these fields can be found in the SuperSaaS documentation.

My New User zap isn't triggering

SuperSaaS schedules can be configured to either require signup before making a booking, or to allow booking directly without any log in. If a schedule does not require the end-user to sign up then you will never see a "New User" trigger, just a "New Appointment" trigger.

Popular Things To Do With SuperSaaS

  • Add or update Google Calendar events for new or changed SuperSaaS appointments

    SuperSaaS + Google Calendar + Google Calendar

    Try It
  • Send new SuperSaaS appointments to Google Calendar as detailed events

    SuperSaaS + Google Calendar

  • Send all SuperSaaS mail through Gmail

    SuperSaaS + Gmail

  • Add detailed events on Google Calendar for changed appointments on SuperSaaS

    SuperSaaS + Google Calendar

  • Add new SuperSaaS users to QuickBooks as customers

    SuperSaaS + QuickBooks Online

  • Send emails through Gmail for changed SuperSaaS appointments

    SuperSaaS + Gmail

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