Skubana + Zendesk
Generate new Zendesk tickets whenever new Skubana orders are shipped
Ensure your customers can effortlessly navigate through the shipping process. No need to worry about customer questions or concerns when Zapier automation can create tickets in Zendesk once an order in Skubana is marked as shipped automatically.
Ensure your customers can effortlessly navigate through the shipping process. No need to worry about customer questions or concerns when Zapier automation can create tickets in Zendesk once an order in Skubana is marked as shipped automatically.
- When this happens...New or Updated Order in a Chosen Status
Triggers when an order is updated or created and has the desired status.
- automatically do this!Create Ticket
Triggers when a new ticket is added (Zendesk may take an hour to make tickets available via their API with this trigger).
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Status
Try ItOrder Shipped
Triggers when an order is shipped. Individual order items are also included.
Try ItStatusRequired
Try ItOrder Id
Order Number
Sales Channel Id
Tracking NumberRequired
Package Type Id
Shipping Carrier
Shipping Service Id
Amount
Currency
Created Date
Delivery Status
Estimated Arrival
Insurance Tracking Number
Received
Ship Date
Transaction Id
Notify CustomerRequired
Update ChannelRequired
StatusRequired
Try ItNew Sales Channel
Triggers when a new sales channel is created.
Try ItOrder NumberRequired
Listing NameRequired
Listing SkuRequired
Quantity OrderedRequired
Unit PriceRequired
Tax AmountRequired
CurrencyRequired
Order TotalRequired
Other CostRequired
Shipping CostRequired
Payment Date
Sales Channel IdRequired
Ship Address 1Required
Ship Address 2
Ship Address 3
Ship CityRequired
Ship CountryRequired
Ship NameRequired
Ship StateRequired
Ship Zip CodeRequired
Ship Email
Ship Phone
Requested Shipping Service
Custom Field 1
Custom Field 2
Custom Field 3
New Group
Triggers when a new group is created.
Try It
