Salesforce + Intercom Integrations

In a matter of minutes and without a single line of code, Zapier allows you to automatically send info between Salesforce and Intercom.


Get started with workflows like: Add Salesforce leads for new Intercom users. Or check out the rest of our guided workflows. Save time with Zapier; it's free to try.

Connect Salesforce + Intercom in Minutes

It's easy to connect Salesforce + Intercom and requires absolutely zero coding experience—the only limit is your own imagination.

All Triggers & Actions

InstantNew Outbound Message

Triggers when a new outbound message is received in Salesforce.

Updated Field on Record

Triggers when a field of your choosing (ie. email address, status) is updated on any record of a specified Salesforce object (ie. Contact, Lead, Opportunity, etc.).

InstantLead Added Email

Triggers when a Lead enters an email address.

InstantNew Lead

Triggers when a new Lead is created.

InstantTag Added to Conversation

Triggers when a new tag is added to a conversation in Intercom.

New Record

Triggers when a record of the specified Salesforce object (ie. Contact, Lead, Opportunity, etc.) is created.

Updated Record

Triggers when any record of the specified Salesforce object (ie. Contact, Lead, Opportunity, etc.) is updated.

InstantLead Converted to User

Triggers when a lead converts to a user.

InstantTag Added to Lead

Triggers when a lead is tagged.

InstantNew Conversation

Triggers when a new conversation is created by a user in Intercom.

How Salesforce + Intercom Integrations Work

  1. Step 1: Authenticate Salesforce + Intercom.
    (30 seconds)

  2. Step 2: Pick one of the apps as a trigger, which will kick off your automation.
    (15 seconds)

  3. Step 3: Choose a resulting action from the other app.
    (15 seconds)

  4. Step 4: Select the data you want to send from one app to the other.
    (2 minutes)

  5. That’s it! More time to work on other things.

Connect Salesforce + Intercom