Connect ChatBot and Rocket.Chat to unlock the power of automation

No credit card required
Free forever for core features
14-day trial for premium features and apps

Choose a Trigger

Choose an Action

Top companies trust Zapier to automate work that solves their unique business problems—no coding required.

How Zapier works

Zapier makes it easy to integrate ChatBot with Rocket.Chat - no code necessary. See how you can get setup in minutes.

100%

Help

1. Choose trigger event

2. Choose action

1. Select the event

Setup

Test

App

Trigger event

Choose a trigger event

Choose a trigger

A trigger is the event that starts your Zap—like a "New Message" from ChatBot.

Add your action

An action happens after the trigger—such as "Create Channel" in Rocket.Chat.

You’re connected!

Zapier seamlessly connects ChatBot and Rocket.Chat, automating your workflow.

Supported triggers and actions

Zapier helps you create workflows that connect your apps to automate repetitive tasks. A trigger is an event that starts a workflow, and an action is an event a Zap performs.

New Message
Triggers when a user sends a message that triggers the chosen interaction.
Trigger
Instant
Try It
New Message Posted Anywhere
Triggers when a new message is posted to any public #channel.
Trigger
Instant
Try It
- Private channel
Trigger
Instant
Try It
New Private Channel
Trigger when a new private channel is created.
Trigger
Instant
Try It
New User
Triggers when a new user is created.
Trigger
Instant
Try It

- Channel name
  Required
Action
Write
- Private channel name
  Required
- Read only
Action
Write

- Message
  Required
- User
- Alias
- Avatar
- Parse URL
Action
Write
- Remind who?"
  Required
- Remind when?
  Required
- Text
  Required
Action
Write
- Channel name
  Required
Action
Search
- Find user by username
  Required
Action
Search
- Private channel name
  Required
- Private channel name
  Required
- Read only
Action
Search or write

New Channel
Triggers when a new channel is created.
Trigger
Instant
Try It
- Channel
Trigger
Instant
Try It
Message Pinned Anywhere
Triggers when a message is pinned to any public channel.
Trigger
Instant
Try It
Starred Message Anywhere
Triggers when you save a message.
Trigger
Instant
Try It
Mentioned on Public Channel
Triggers when a user is mentioned on a public channel.
Trigger
Instant
Try It
- User ID
  Required
- Room ID
  Required
- Message
Action
Write
- Message
  Required
- Channel
  Required
- Alias
- Avatar
- Parse URLs
Action
Write
- Message
  Required
- Private channel
  Required
- Alias
- Avatar
- Parse URLs
Action
Write
- User
  Required
- Status
  Required
- Status message
Action
Write
- Private channel name
  Required
Action
Search
- Channel name
  Required
- Channel name
  Required
Action
Search or write

Zapier is the automation platform of choice for 87% of Forbes Cloud 100 companies in 2023

G2 Badge - Most Implementable - Winter 2024

G2 Badge - Leader Mid-Market - Winter 2024

93%

Customers who say using Zapier has made them better at their job

25m

Customers have created over 25 million Zaps on the platform

6 mins

The average user takes less than 6 minutes to set up a Zap

Connect ChatBot and Rocket.Chat to integrate crucial parts of your business

With Zapier, you can integrate everything from basic data entry to end-to-end processes. Here are some of the business-critical workflows that people automate with Zapier.

Automate your lead management and improve conversions

With Zapier, you can automate every part of your lead funnel and give yourself the best chance at converting leads. Automate everything from lead capture to outreach to reporting—and close more deals as a result.

Create more impactful campaigns with automation

Measuring campaign performance across platforms can get chaotic. Plus, digging up the right metrics costs you precious time and effort. With Zapier, you can create a centralized view of your performance, skillfully manage your lists, and ensure your campaigns drive ROI across the business.

Provide world-class support with a little help from automation

Support reps can't be productive when they have to track down crucial information for every incident or ticket. With Zapier, you can automatically send your reps the context they need to resolve tickets quickly and create a seamless customer experience.

Automate your way to actionable, up-to-date data

The days of manually exporting and importing data are over. With Zapier, you can send data where it needs to go, in the format you need it—so you can centralize your data and unlock more insights.

Resolve incidents faster with automation

Your technical support team wants to focus on tech tickets rather than admin work. With Zapier, you can automate everything from ticket creation to routing to inter-team communication—eliminating friction from incident management and increasing speed to resolution.

Learn how to automate ChatBot on the Zapier blog

Make work flow with AI

Level up your ChatBot to Rocket.Chat integration with AI. Extract, summarize, and transform your integration data with leading AI models like OpenAI, Anthropic, and more.

Learn about AI automation

Frequently Asked Questions about ChatBot + Rocket.Chat integrations

New to automation with Zapier? You're not alone. Here are some answers to common questions about how Zapier works with ChatBot and Rocket.Chat

What steps are required to set up a ChatBot integration with Rocket.Chat?

To set up a ChatBot integration with Rocket.Chat, you need to create an API token within Rocket.Chat, configure triggers within our platform to listen for specific phrases or commands, and then define actions that the ChatBot should take within Rocket.Chat based on those triggers.

Can I customize the triggers for the ChatBot in Rocket.Chat?

Yes, you can customize triggers for your ChatBot in Rocket.Chat. This involves setting up specific keywords or phrases that, when detected in chat messages, will activate predefined actions by the ChatBot.

How does the ChatBot know what action to perform on Rocket.Chat?

The actions that a ChatBot performs on Rocket.Chat are defined by 'actions' which you can configure in our platform. These actions are linked to specific triggers, thereby dictating how the bot responds when certain conditions are met.

Do we support sending notifications from other apps via ChatBot in Rocket.Chat?

Yes, we support sending notifications from other apps via ChatBot in Rocket.Chat by setting up appropriate actions for incoming data from those apps through our integrations.

Is it possible to integrate multiple chatbots with different functions on one Rocket.Chat instance?

Integrating multiple chatbots with different functions on one instance of Rocket.Chat is indeed possible. Each chatbot can have unique trigger-action pairs configured to handle distinct tasks or workflows.

What happens if there is an update needed for the integration between ChatBot and Rocket.Chat?

If there's an update needed for the integration between your ChatBot and Rocket.Chat, it typically involves adjusting trigger conditions or action configurations in our interface to ensure compatibility and functionality as updates occur within either application.

Can I track interactions between my chatbot and users within Rocket.Chat logs?

Tracking interactions between your chatbot and users is possible by enabling logging features that capture all communications initiated by triggers or completed through actions executed within your instance of Rocket.Chat.

About ChatBot

ChatBot is a universal and comprehensive framework for building modern AI chatbots. It can be used by total beginners as well as advanced developers.

HelpHelp

Related categories

AI Tools Customer Support

About Rocket.Chat

Rocket.Chat is an Open Source team communication platform: features from team chat to helpdesk live-chat, video conferencing and many more.