Reply Help & Support

What Reply Triggers and Actions are Supported?

Supported Triggers#

  • Prospect Finished - Triggers when a prospect finishes in terms of campaign.
  • New Emails Sent - Triggers when new email sent (first step or follow-up).
  • New Email Replied - Triggers when a person replied.
  • New Link Clicked - Triggers when a person clicks your link in email.
  • Inbox Category Set for Reply - Triggers when reply marked with a new inbox category.
  • New Email Opened - Triggers when a person opens your email.
  • New Person Opt Out - Triggers when a person clicks opt out link.

Supported Actions#

  • Mark as Replied - Marks prospects as replied in some campaign.
  • Create\Update Person - Creates\Updates a person.
  • Create\Update Person and Push to Campaign - Create/Update a person and push it to campaign.
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How to Get Started with Reply on Zapier

To get started with Reply on Zapier, first you will need to click to connect your APPNAME account to use with your Zap.

Click to connect Reply

Next, you'll be asked to name your Reply connection and enter your API Key.

Reply API Key

To locate your API Key in your Reply account, please go to Settings -> General and copy & paste your API key into required field in Zapier.

Reply API Key in APP account

If your API was entered correctly your Reply account will now be successfully connected.

Reply connection successfull

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Common Problems with Reply on Zapier

We don't have any common problems documented yet, but feel free to contact us so we can help you personally!

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Need More Help? - Our support team is happy to help -- send us a message

Reply is a sales automation platform that puts outreach on autopilot, while still making each communication personal.

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