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Zapier makes it easy to integrate Twilio with ChatGPT (OpenAI) - no code necessary. See how you can get setup in minutes.

Select a trigger from Twilio

A trigger is an event that starts your Zap and runs the workflow. For example, with Twilio, a trigger could be "New Phone Number."
A trigger is the event that kicks off your automated workflow.

Setup an action from ChatGPT (OpenAI)

An action is what takes place after the automation is triggered. For example, with ChatGPT (OpenAI), the action could be "Analyze Image Content With Vision."
An action is the event that your automated workflow performs when triggered.

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Triggers and actions are the main components of every automated workflow.

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Customers have created over 25 million Zaps on the platform

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The average user takes less than 6 minutes to set up a Zap

Make work flow with AI

Level up your Twilio to ChatGPT (OpenAI) integration with AI. Extract, summarize, and transform your integration data with leading AI models like OpenAI, Anthropic, and more.
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Frequently Asked Questions about Twilio + ChatGPT (OpenAI) integrations

New to automation with Zapier? You're not alone. Here are some answers to common questions about how Zapier works with Twilio and ChatGPT (OpenAI)

How do I start integrating Twilio with ChatGPT?

To begin integrating Twilio with ChatGPT, connect your Twilio account through our integration platform. Once connected, you'll set up triggers such as a new SMS received in Twilio to prompt actions like generating responses from ChatGPT.

Can I automate replies using ChatGPT for incoming messages in Twilio?

Yes, by setting up a trigger for new incoming messages in Twilio and configuring an action where ChatGPT generates an automatic reply, you can automate responses seamlessly.

What types of triggers are available when integrating Twilio with ChatGPT?

Available triggers include receiving a new SMS or voice message in your Twilio account. You can use these triggers to initiate various actions, such as generating a reply or analyzing the content using ChatGPT.

How can I ensure my generated responses are sent back via Twilio?

After setting the trigger for receiving messages, add an action that uses Twilio's API to send messages. Ensure you've configured it so that once ChatGPT generates a response, it automatically sends via your chosen communication channel.

Is there support for handling multiple languages in responses generated by ChatGPT through this integration?

Yes, our integration supports generating and sending responses in multiple languages as dictated by the input message content and configuration settings within ChatGPT.

Are there any limitations on message length when using this integration?

Message length limitations may depend on both the character limits of SMS through Twilio and processing capabilities of the language model. It's essential to check both platforms' specifications when setting up your workflows.

Can I incorporate user feedback into improving future automated responses with ChatGPT?

You can set triggers based on user feedback received via SMS to adjust your responses. By tracking feedback as input data, you can use follow-up actions to refine and improve response accuracy over time.

Connect Twilio and ChatGPT (OpenAI) to integrate crucial parts of your business

With Zapier, you can integrate everything from basic data entry to end-to-end processes. Here are some of the business-critical workflows that people automate with Zapier.

Integration categories

Automate your lead management and improve conversions

With Zapier, you can automate every part of your lead funnel and give yourself the best chance at converting leads. Automate everything from lead capture to outreach to reporting—and close more deals as a result.
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Create more impactful campaigns with automation

Measuring campaign performance across platforms can get chaotic. Plus, digging up the right metrics costs you precious time and effort. With Zapier, you can create a centralized view of your performance, skillfully manage your lists, and ensure your campaigns drive ROI across the business.
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Provide world-class support with a little help from automation

Support reps can't be productive when they have to track down crucial information for every incident or ticket. With Zapier, you can automatically send your reps the context they need to resolve tickets quickly and create a seamless customer experience.
An illustration representing how to automate customer support with Zapier.

Automate your way to actionable, up-to-date data

The days of manually exporting and importing data are over. With Zapier, you can send data where it needs to go, in the format you need it—so you can centralize your data and unlock more insights.
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Resolve incidents faster with automation

Your technical support team wants to focus on tech tickets rather than admin work. With Zapier, you can automate everything from ticket creation to routing to inter-team communication—eliminating friction from incident management and increasing speed to resolution.
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Supported triggers and actions

Zapier helps you create workflows that connect your apps to automate repetitive tasks. A trigger is an event that starts a workflow, and an action is an event a Zap performs.

triggers, actions, or triggers and actions
  • Twilio triggers, actions, and search
    New Recording

    Triggers when a new recording is available on your account.

    Trigger
    Polling
    Try It
  • Twilio triggers, actions, and search
    New Transcription

    Triggers when a new transcription is available on your account.

    Trigger
    Polling
    Try It
    • From Number
      Required
    • Alphanumeric Sender ID
    • To Number
      Required
    • Message
      Required
    • Media_url
    • Split_message
    Action
    Write
    • Instructions_copy
    Trigger
    Instant
    Try It
    • To Number
      Required
    • Apply US Prefix
    Trigger
    Polling
    Try It
    • From Number
      Required
    • To Number
      Required
    • Message
      Required
    • Voice
    • Language
    • Send Digits
    Action
    Write
    • Api_docs_info
    • Apply standard error handling?
      Required
    • HTTP Method
      Required
    • URL
      Required
    • Query String Parameters
    • Additional Request Headers
    • Body
    Action
    Write

Learn how to automate Twilio on the Zapier blog

Learn how to automate ChatGPT (OpenAI) on the Zapier blog

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About Twilio
An easy tool for developers to send and receive SMS and voice calls.
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    About ChatGPT (OpenAI)
    ChatGPT is an AI tool built by OpenAI that enables conversational automation.

    Connect Twilio to ChatGPT (OpenAI) on the world's largest no-code automation platform

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