Ontraport

Ontraport Help & Support

  • How to Get Started with Ontraport on Zapier
  • Popular Things To Do With Ontraport
  • Common Problems with Ontraport

How to Get Started with Ontraport on Zapier

About the Ontraport Integration#

  • Admin/owner permissions: Access is limited in accordance with the user's role in Ontraport
  • Paid/versioned account: Requires a paid Ontraport plan

Setting up the Ontraport Integration#

The first thing you'll want to do is connect your Ontraport Account to Zapier. As you start making your Zap we will automatically ask you to start when the time is right!

Authentication Setup

Next, you'll be asked for your Ontraport API Key and App ID.

Authentication Details Screen

To find your API Key and App ID, you'll first want to log into your account and head to your Administration area.

Ontraport Administration Link

On the next screen, click the "Integrations" menu and then the link for "Ontraport API Instructions and Key Manager".

Ontraport API Instructions Area

Click New API Key and copy and paste the values that result into Zapier.

New API Key Location

Once you've entered your API Key and App ID and clicked continue, we'll test your account to make sure the connection works. If it does, you're all set!

Account Testing Example

Popular Things To Do With Ontraport

Create or update Ontraport contacts from new responses to Facebook Lead Ads

Facebook Lead Ads + Ontraport

Try It

Create Ontraport contacts for new Typeform entries

Typeform + Ontraport

Send new MailChimp subscribers to Ontraport as new contacts

Mailchimp + Ontraport

Create or update Ontraport contacts for new submissions on Gravity Forms

Gravity Forms + Ontraport

Create Ontraport contacts for new orders on WooCommerce

WooCommerce + Ontraport

Create Ontraport contacts for new entries on Wufoo

Wufoo + Ontraport

Common Problems with Ontraport

403 error on connecting an account#

Make sure that you're using the Ontraport API credentials and not the Office AutoPilot credentials (the old version of Ontraport). Unfortunately, we do not support Office AutoPilot.

My date/time field is incorrect when sent to Ontraport#

All dates passed to the Ontraport API must be in Unix Time format (also known as seconds since epoch). You made need to use a Formatter step (link here) to convert the date to Unix (it's the format that says "X") before sending the date to Ontraport.

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