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  • Zendesk logoZendesk logo

Olark + Zendesk

Create tickets on Zendesk for new messages on Olark

Having a hard time getting all the customer issues from Olark onto Zendesk every time? Forget about manual entry and set up this Olark Zendesk integration to take care of it instead: it will create a new ticket on Zendesk for each new message you receive on Olark from then on, keeping you organized and updated.

Having a hard time getting all the customer issues from Olark onto Zendesk every time? Forget about manual entry and set up this Olark Zendesk integration to take care of it instead: it will create a new ticket on Zendesk for each new message you receive on Olark from then on, keeping you organized and updated.

  1. When this happens...
    OlarkOlark
    New Message

    Triggers once for each message when we get a transcript.

    TriggerInstant
  2. automatically do this!
    ZendeskZendesk
    Create Ticket

    Triggers when a new ticket is added (Zendesk may take an hour to make tickets available via their API with this trigger).

    ActionWrite
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Supported triggers and actions

  • Olark triggers, actions, and search

    New Message

    Triggers once for each message when we get a transcript.

    Trigger
    Instant
    Try It
    • Organization

    Trigger
    Polling
    Try It
  • Olark triggers, actions, and search

    New Transcript

    Triggers once when we get a new transcript.

    Trigger
    Instant
    Try It
    • ViewRequired

    Trigger
    Polling
    Try It
    • Tags

    Trigger
    Instant
    Try It
    • Ticket (Required for non-admins)

    Trigger
    Polling
    Try It
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About Olark

Olark makes it easy to add live chat to your website and provide instantaneous support to your users and get valuable feedback from them about your site.

Related categories

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zendesk logo

About Zendesk

Zendesk is a web-based help desk support tool that makes it simple to provide great customer support.

Related categories