When this happens...
OlarkNew Message
Then do this...
ZendeskCreate Ticket

Having a hard time getting all the customer issues from Olark onto Zendesk every time? Forget about manual entry and set up this Olark Zendesk integration to take care of it instead: it will create a new ticket on Zendesk for each new message you receive on Olark from then on, keeping you organized and updated.

How It Works

  1. A new message is received on Olark
  2. Zapier automatically creates a ticket on Zendesk

What You Need

  • Olark account
  • Zendesk account

Why Zapier?


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It's easy to connect Olark + Zendesk and requires absolutely zero coding experience—the only limit is your own imagination.

When this happens...
then do this!
New Message

Triggers once for each message when we get a transcript.

Attach File to Ticket

Attach a file to an existing ticket.

New Transcript

Triggers once when we get a new transcript.

Create User

Create a new user.

New User

Triggers when a new user is created.

Create Ticket

Create a new ticket.

New Ticket

Triggers when a new ticket is added to a view.

Create Organization

Create a new organization.

New Group

Triggers when a new group is created.

Update User

Update an existing user.

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Become a Zapier Integration Partner

Olark makes it easy to add live chat to your website and provide instantaneous support to your users and get valuable feedback from them about your site.

Learn More

Zendesk is a web-based help desk support tool that makes it simple to provide great customer support.

See Zendesk Integrations