Mojo Helpdesk + Parseur Integrations

How to connect Mojo Helpdesk + Parseur

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Create new Mojo Helpdesk tickets from emails processed by Parseur
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Parseur + Mojo Helpdesk

Create new Mojo Helpdesk tickets from emails processed by Parseur

Details

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Parseur + Mojo Helpdesk

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Supported triggers and actions

What does this mean?

New Ticket
Triggers when new unassigned ticket is created.
Trigger
Scheduled
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New Ticket with Scheduled On
Triggers when new unassigned ticket with a scheduled on date is created.
Trigger
Scheduled
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- Ticket QueueRequired
  The ticket queue, where the new ticket should be placed.
- TitleRequired
  The title of the new ticket.
- DescriptionRequired
  The content of the new ticket (or the description of the issue).
- Priority
  Priority level of the ticket.
- User's email
- Due On
- Scheduled On
Action
Write
- MailboxRequired
Trigger
Instant
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- MailboxRequired
Trigger
Instant
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New Mailbox
Triggers when a new mailbox is created.
Trigger
Scheduled
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- MailboxRequired
  Parseur mailbox you wish to create the document in.
- FileRequired
  File to upload to your mailbox.
- File name and extension
  Optional. If not set, Parseur will try to determine the filename from the uploaded file.
Action
Write

New Ticket with Due On
Triggers when new unassigned ticket with a due on date is created.
Trigger
Scheduled
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New User
Triggers when new user is created.
Trigger
Scheduled
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- Group
  The group in which the user should be placed into. If not specified, it will be placed in the default "Individuals" group.
- EmailRequired
  Email address of the new user.
- First NameRequired
  First name of the new user.
- Last Name
  Last name of the new user.
- Send welcome email?
  Should an welcome email be sent to the user's email address? If omitted, no email will be send.
Action
Write
- MailboxRequired
Trigger
Instant
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- MailboxRequired
- Table fieldRequired
Trigger
Instant
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- MailboxRequired
  Parseur mailbox you wish to create the document in.
- NameRequired
  Name or Subject of the document.
- From
  Email address of the sender, if any.
- Content
  Text or HTML content of your document.
Action
Write

How Mojo Helpdesk + Parseur Integrations Work

Step 1: Authenticate Mojo Helpdesk and Parseur.
30 seconds
Step 2: Pick one of the apps as a trigger, which will kick off your automation.
15 seconds
Step 3: Choose a resulting action from the other app.
15 seconds
Step 4: Select the data you want to send from one app to the other.
2 minutes
That’s it! More time to work on other things.