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Mixpanel + Help Scout Integrations

How to connect Mixpanel + Help Scout

Zapier lets you send info between Mixpanel and Help Scout automatically—no code required.

When this happens...
Help ScoutHelp Scout
Tags Updated

Triggers when conversation tags are updated.

automatically do this!
Help ScoutHelp Scout
Add Note

Adds a note to existing conversation.

Supported triggers and actions

What does this mean?
  • Mixpanel triggers, actions, and search
    Create or Update Profile
    Create a new profile or update properties of an existing profile.
    Action
    Write
  • Mixpanel triggers, actions, and search
    Track Event
    Send an Event to Mixpanel.
    Action
    Write
  • Help Scout triggers, actions, and search
    Conversation Assigned
    Triggers when a conversation is assigned to agent.
    Trigger
    Instant
  • Help Scout triggers, actions, and search
    Conversation Created
    Triggers when a new conversation is created.
    Trigger
    Instant
  • Help Scout triggers, actions, and search
    New Customer
    Triggers when a new customer is added.
    Trigger
    Scheduled
  • Help Scout triggers, actions, and search
    Tags Updated
    Triggers when conversation tags are updated.
    Trigger
    Instant
  • Help Scout triggers, actions, and search
    Add Note
    Adds a note to existing conversation.
    Action
    Write
  • Help Scout triggers, actions, and search
    Create Conversation
    Creates conversation including tags and custom fields (only with Help Scout's Plus plan). Select mailbox to see custom fields.
    Action
    Write
  • Help Scout

    Creates a customer, optionally with all available customer entries (emails, phones, chat handles, social profiles and address).

    Scheduled

    Action

  • Help Scout

    Replies to a conversation. Please note that this will send actual email to the customer unless

    Scheduled

    Action

  • Help Scout

    Updates a customer's properties.

    Scheduled

    Action

  • Help Scout

    Find existing conversation using the supplied values. In case there are more conversations matching the criteria, the most recently updated one is selected.

    Scheduled

    Action

  • Help Scout

    Finds customer by email.

    Scheduled

    Action

  • Help Scout

    Find mailbox by name.

    Scheduled

    Action

  • Help Scout

    Finds user by email.

    Scheduled

    Action

  • Help Scout

    Get a user's support metrics over a given time range.

    Scheduled

    Action

  • Help Scout

    Get a user's support metrics for the current day.

    Scheduled

    Action

  • Help Scout

    Get a user's support metrics for the current week.

    Scheduled

    Action

  • Help Scout

    Find or Create Conversation

    Scheduled

    Action

  • Help Scout

    Find or Create Customer

    Scheduled

    Action

How Mixpanel + Help Scout Integrations Work

  1. Step 1: Authenticate Mixpanel + Help Scout.
    30 seconds
  2. Step 2: Pick one of the apps as a trigger, which will kick off your automation.
    15 seconds
  3. Step 3: Choose a resulting action from the other app.
    15 seconds
  4. Step 4: Select the data you want to send from one app to the other.
    2 minutes
  5. That’s it! More time to work on other things.
Connect apps

About Mixpanel

Mixpanel provides product analytics for understanding user behavior in apps & websites. Build better products faster with instant insights.
Learn More

Related categories

  • Ads & Conversion
help-scout logo
help-scout logo
help-scout logo

About Help Scout

Help Scout is the ideal small business help desk. You can deliver great email support and get setup in minutes, without any of the typical help desk complexities.
Learn More

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