Connect Microsoft Dynamics 365 CRM and Odoo CRM to unlock the power of automation
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Set up your first integration
Quickly connect Microsoft Dynamics 365 CRM to Odoo CRM with a Zapier template.
Our most popular template
How Zapier works
Zapier makes it easy to integrate Microsoft Dynamics 365 CRM with Odoo CRM - no code necessary. See how you can get setup in minutes.
Choose a trigger
A trigger is the event that starts your Zap—like a "New Account" from Microsoft Dynamics 365 CRM.
Add your action
An action happens after the trigger—such as "Create Lead" in Odoo CRM.
You’re connected!
Zapier seamlessly connects Microsoft Dynamics 365 CRM and Odoo CRM, automating your workflow.
Supported triggers and actions
Zapier helps you create workflows that connect your apps to automate repetitive tasks. A trigger is an event that starts a workflow, and an action is an event a Zap performs.
- New Account
Triggers when a new account is created.
Try ItTriggerPolling - New Contact
Triggers when a new contact is created.
Try ItTriggerPolling - Custom EntityRequired
Try ItTriggerPolling
- New Case/Incident
Triggers when a new case/incident is created.
Try ItTriggerPolling - New Invoice
Triggers when a new invoice is created.
Try ItTriggerPolling
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Learn how to automate Microsoft Dynamics 365 CRM on the Zapier blog
Learn how to automate Odoo CRM on the Zapier blog
Frequently Asked Questions about Microsoft Dynamics 365 CRM + Odoo CRM integrations
New to automation with Zapier? You're not alone. Here are some answers to common questions about how Zapier works with Microsoft Dynamics 365 CRM and Odoo CRM
What are the basic steps to integrate Microsoft Dynamics 365 CRM with Odoo CRM?
Begin by setting up user accounts and permissions on both platforms. Then, utilize our integration tools to map fields between Microsoft Dynamics 365 CRM and Odoo CRM. You can configure triggers such as 'New Contact' in Dynamics and actions like 'Create Customer' in Odoo.
Can I customize which data fields are transferred between the two CRMs?
Yes, our integration allows you to select and map specific fields, ensuring that only relevant information is shared between Microsoft Dynamics 365 CRM and Odoo CRM during synchronization.
How often is data synchronized between Microsoft Dynamics 365 CRM and Odoo CRM?
The synchronization frequency can be configured based on your needs, ranging from real-time updates to periodic syncing at predefined intervals.
What happens if there is an error during the synchronization process?
Our system logs any errors encountered during synchronization, providing detailed reports for troubleshooting. You can set up alerts for immediate notification when an error occurs between the two systems.
Are there any limitations on the number of triggers or actions I can create in the integration?
While we offer a robust platform supporting numerous triggers and actions, some plan limitations may exist. It’s advisable to review your plan details for specific limits.
Can I synchronize historical data when first setting up the integration?
Yes, it is possible to import historical data from Microsoft Dynamics 365 CRM into Odoo CRM. You will need to configure this option during the initial setup phase of the integration process.
How do I handle duplicate entries after integrating Microsoft Dynamics 365 with Odoo?
You can opt for automatic duplicate detection features that prevent record duplication by matching specific field values like email or phone numbers across both platforms.