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Connect Microsoft Dynamics 365 CRM and Odoo CRM to unlock the power of automation

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Zapier makes it easy to integrate Microsoft Dynamics 365 CRM with Odoo CRM - no code necessary. See how you can get setup in minutes.

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Microsoft Dynamics 365 CRM
Microsoft Dynamics 365 CRM logo
Microsoft Dynamics 365 CRM
1. Choose trigger event
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Odoo CRM
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Odoo CRM
2. Choose action
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1. Select the event
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Microsoft Dynamics 365 CRM
Choose a trigger event

Choose a trigger

A trigger is the event that starts your Zap—like a "New Account" from Microsoft Dynamics 365 CRM.

Add your action

An action happens after the trigger—such as "Create Lead" in Odoo CRM.

You’re connected!

Zapier seamlessly connects Microsoft Dynamics 365 CRM and Odoo CRM, automating your workflow.

Supported triggers and actions

Zapier helps you create workflows that connect your apps to automate repetitive tasks. A trigger is an event that starts a workflow, and an action is an event a Zap performs.

  • Microsoft Dynamics 365 CRM triggers, actions, and search
    New Account

    Triggers when a new account is created.

    Trigger
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    • Custom Entity
      Required
    Trigger
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    • Info
    Trigger
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Customers have created over 25 million Zaps on the platform

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Connect Microsoft Dynamics 365 CRM and Odoo CRM to integrate crucial parts of your business

With Zapier, you can integrate everything from basic data entry to end-to-end processes. Here are some of the business-critical workflows that people automate with Zapier.

Automate your lead management and improve conversions

With Zapier, you can automate every part of your lead funnel and give yourself the best chance at converting leads. Automate everything from lead capture to outreach to reporting—and close more deals as a result.
An illustration representing how to automate lead management with Zapier.

Create more impactful campaigns with automation

Measuring campaign performance across platforms can get chaotic. Plus, digging up the right metrics costs you precious time and effort. With Zapier, you can create a centralized view of your performance, skillfully manage your lists, and ensure your campaigns drive ROI across the business.
An illustration representing how to measure campaign impact with Zapier.

Provide world-class support with a little help from automation

Support reps can't be productive when they have to track down crucial information for every incident or ticket. With Zapier, you can automatically send your reps the context they need to resolve tickets quickly and create a seamless customer experience.
An illustration representing how to automate customer support with Zapier.

Automate your way to actionable, up-to-date data

The days of manually exporting and importing data are over. With Zapier, you can send data where it needs to go, in the format you need it—so you can centralize your data and unlock more insights.
An illustration representing how to move and manage data with Zapier.

Resolve incidents faster with automation

Your technical support team wants to focus on tech tickets rather than admin work. With Zapier, you can automate everything from ticket creation to routing to inter-team communication—eliminating friction from incident management and increasing speed to resolution.
An illustration of a flow chart representing how to resolve tickets and incidents with Zapier.

Learn how to automate Microsoft Dynamics 365 CRM on the Zapier blog

Learn how to automate Odoo CRM on the Zapier blog

Make work flow with AI

Level up your Microsoft Dynamics 365 CRM to Odoo CRM integration with AI. Extract, summarize, and transform your integration data with leading AI models like OpenAI, Anthropic, and more.
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Frequently Asked Questions about Microsoft Dynamics 365 CRM + Odoo CRM integrations

New to automation with Zapier? You're not alone. Here are some answers to common questions about how Zapier works with Microsoft Dynamics 365 CRM and Odoo CRM

What are the basic steps to integrate Microsoft Dynamics 365 CRM with Odoo CRM?

Begin by setting up user accounts and permissions on both platforms. Then, utilize our integration tools to map fields between Microsoft Dynamics 365 CRM and Odoo CRM. You can configure triggers such as 'New Contact' in Dynamics and actions like 'Create Customer' in Odoo.

Can I customize which data fields are transferred between the two CRMs?

Yes, our integration allows you to select and map specific fields, ensuring that only relevant information is shared between Microsoft Dynamics 365 CRM and Odoo CRM during synchronization.

How often is data synchronized between Microsoft Dynamics 365 CRM and Odoo CRM?

The synchronization frequency can be configured based on your needs, ranging from real-time updates to periodic syncing at predefined intervals.

What happens if there is an error during the synchronization process?

Our system logs any errors encountered during synchronization, providing detailed reports for troubleshooting. You can set up alerts for immediate notification when an error occurs between the two systems.

Are there any limitations on the number of triggers or actions I can create in the integration?

While we offer a robust platform supporting numerous triggers and actions, some plan limitations may exist. It’s advisable to review your plan details for specific limits.

Can I synchronize historical data when first setting up the integration?

Yes, it is possible to import historical data from Microsoft Dynamics 365 CRM into Odoo CRM. You will need to configure this option during the initial setup phase of the integration process.

How do I handle duplicate entries after integrating Microsoft Dynamics 365 with Odoo?

You can opt for automatic duplicate detection features that prevent record duplication by matching specific field values like email or phone numbers across both platforms.

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About Microsoft Dynamics 365 CRM
Microsoft Dynamics is built for any device, anywhere. Built for you. For Dynamics Version 9 and Dynamics 365.
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About Odoo CRM
Odoo is a powerful open source platform with dozens of apps to help you grow your business. Available apps range from CRM to eCommerce, and from accounting to manufacturing and project management. This Odoo CRM integration allows users to connect Odoo's CRM product to other apps. This integration works with instances that are cloud hosted at "odoo.com."
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