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Zapier makes it easy to integrate Manychat with Zoho CRM - no code necessary. See how you can get setup in minutes.

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Manychat
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Manychat
1. Choose trigger event
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Zoho CRM
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Zoho CRM
2. Choose action
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1. Select the event
Setup
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Manychat
Choose a trigger event

Choose a trigger

A trigger is the event that starts your Zap—like a "Chat Opened" from Manychat.

Add your action

An action happens after the trigger—such as "Add Attachment" in Zoho CRM.

You’re connected!

Zapier seamlessly connects Manychat and Zoho CRM, automating your workflow.

Supported triggers and actions

Zapier helps you create workflows that connect your apps to automate repetitive tasks. A trigger is an event that starts a workflow, and an action is an event a Zap performs.

  • Manychat triggers, actions, and search
    Chat Opened

    Triggers when a chat is opened with a user.

    Trigger
    Instant
    Try It
  • Manychat triggers, actions, and search
    New Order Paid

    Triggers when a user has purchased an order.

    Trigger
    Instant
    Try It
    • Custom Field
      Required
    Trigger
    Instant
    Try It
    • User
      Required
    • Tag
      Required
    Action
    Write
    • Event
      Required
    Trigger
    Instant
    Try It
  • Manychat triggers, actions, and search
    New Subscriber

    Triggers when a user subscribes to your page.

    Trigger
    Instant
    Try It
    • Tag
      Required
    Trigger
    Instant
    Try It
    • First Name
    • Last Name
    • Phone
    • WhatsApp Phone
    • Email
    • Gender
    • Has_opt_in_sms
    • Has_opt_in_email
    • Consent_phrase
    Action
    Write

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Customers have created over 25 million Zaps on the platform

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The average user takes less than 6 minutes to set up a Zap

Connect Manychat and Zoho CRM to integrate crucial parts of your business

With Zapier, you can integrate everything from basic data entry to end-to-end processes. Here are some of the business-critical workflows that people automate with Zapier.

Automate your lead management and improve conversions

With Zapier, you can automate every part of your lead funnel and give yourself the best chance at converting leads. Automate everything from lead capture to outreach to reporting—and close more deals as a result.
An illustration representing how to automate lead management with Zapier.

Create more impactful campaigns with automation

Measuring campaign performance across platforms can get chaotic. Plus, digging up the right metrics costs you precious time and effort. With Zapier, you can create a centralized view of your performance, skillfully manage your lists, and ensure your campaigns drive ROI across the business.
An illustration representing how to measure campaign impact with Zapier.

Provide world-class support with a little help from automation

Support reps can't be productive when they have to track down crucial information for every incident or ticket. With Zapier, you can automatically send your reps the context they need to resolve tickets quickly and create a seamless customer experience.
An illustration representing how to automate customer support with Zapier.

Automate your way to actionable, up-to-date data

The days of manually exporting and importing data are over. With Zapier, you can send data where it needs to go, in the format you need it—so you can centralize your data and unlock more insights.
An illustration representing how to move and manage data with Zapier.

Resolve incidents faster with automation

Your technical support team wants to focus on tech tickets rather than admin work. With Zapier, you can automate everything from ticket creation to routing to inter-team communication—eliminating friction from incident management and increasing speed to resolution.
An illustration of a flow chart representing how to resolve tickets and incidents with Zapier.

Learn how to automate Manychat on the Zapier blog

Learn how to automate Zoho CRM on the Zapier blog

Make work flow with AI

Level up your Manychat to Zoho CRM integration with AI. Extract, summarize, and transform your integration data with leading AI models like OpenAI, Anthropic, and more.
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Frequently Asked Questions about Manychat + Zoho CRM integrations

New to automation with Zapier? You're not alone. Here are some answers to common questions about how Zapier works with Manychat and Zoho CRM

How do I start the integration process between Manychat and Zoho CRM?

To start the integration process, first ensure that both accounts are active. You can initiate the integration by logging into your Manychat account, navigating to the integrations section, and selecting Zoho CRM. Follow the prompts to authorize access using your Zoho CRM credentials.

What kind of triggers can be set up with Manychat and Zoho CRM integration?

Our integration allows you to set up triggers such as 'New Subscriber in Manychat' which will automatically create or update a contact in Zoho CRM. This ensures that your subscriber lists are always in sync.

Can I customize what data is sent from Manychat to Zoho CRM?

Yes, during the setup of an action in the integration flow, you can customize which subscriber data fields from Manychat are mapped to specific fields in Zoho CRM. This customization helps maintain accurate and relevant records.

Is it possible to automate follow-ups through this integration?

Through our integration, you can automate follow-ups by setting actions that notify your sales team whenever a contact is updated or created within Zoho CRM via Manychat triggers. This ability enhances communication efficiency.

What should I do if there’s a failure in triggering actions between Manychat and Zoho CRM?

In case of a failure in triggering actions, check the connection status between both tools. Ensure that both APIs are functioning correctly and that all required permissions have been granted. Reconnecting or reauthorizing might resolve these issues.

How do I ensure data accuracy after integrating Manychat with Zoho CRM?

To maintain data accuracy, configure mapping correctly during setup so that relevant fields from Manychat match those in Zoho CRM appropriately. Regular audits of your synced data can help ensure everything stays accurate and up-to-date.

Are there any limitations on syncing frequency between Manychat and Zoho CRM?

The syncing frequency primarily depends on the type of subscription plan you have with us. Some advanced plans offer real-time syncing capabilities while others might have periodic updates at specific intervals.

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About Manychat
Manychat is an all-in-one Messenger Marketing platform. Create your Facebook Messenger bot for marketing, sales and support with our simple drag'n'drop builder. Effectively promote with built-in tools for growing audience. Start today – it's easy and free.
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