Connect Manychat and Zoho CRM to unlock the power of automation
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Set up your first integration
Quickly connect Manychat to Zoho CRM with a Zapier template.
Our most popular template
How Zapier works
Zapier makes it easy to integrate Manychat with Zoho CRM - no code necessary. See how you can get setup in minutes.
Choose a trigger
A trigger is the event that starts your Zap—like a "Chat Opened" from Manychat.
Add your action
An action happens after the trigger—such as "Add Attachment" in Zoho CRM.
You’re connected!
Zapier seamlessly connects Manychat and Zoho CRM, automating your workflow.
Supported triggers and actions
Zapier helps you create workflows that connect your apps to automate repetitive tasks. A trigger is an event that starts a workflow, and an action is an event a Zap performs.
- Chat Opened
Triggers when a chat is opened with a user.
Try ItTriggerInstant - New Order Paid
Triggers when a user has purchased an order.
Try ItTriggerInstant - Custom FieldRequired
Try ItTriggerInstant- UserRequired
- TagRequired
ActionWrite
- EventRequired
Try ItTriggerInstant- New Subscriber
Triggers when a user subscribes to your page.
Try ItTriggerInstant - TagRequired
Try ItTriggerInstant- First Name
- Last Name
- Phone
- WhatsApp Phone
- Email
- Gender
- Has_opt_in_sms
- Has_opt_in_email
- Consent_phrase
ActionWrite
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Connect Manychat and Zoho CRM to integrate crucial parts of your business
With Zapier, you can integrate everything from basic data entry to end-to-end processes. Here are some of the business-critical workflows that people automate with Zapier.
Automate your lead management and improve conversions
Create more impactful campaigns with automation
Provide world-class support with a little help from automation
Automate your way to actionable, up-to-date data
Resolve incidents faster with automation
Learn how to automate Manychat on the Zapier blog
Learn how to automate Zoho CRM on the Zapier blog
Frequently Asked Questions about Manychat + Zoho CRM integrations
New to automation with Zapier? You're not alone. Here are some answers to common questions about how Zapier works with Manychat and Zoho CRM
How do I start the integration process between Manychat and Zoho CRM?
To start the integration process, first ensure that both accounts are active. You can initiate the integration by logging into your Manychat account, navigating to the integrations section, and selecting Zoho CRM. Follow the prompts to authorize access using your Zoho CRM credentials.
What kind of triggers can be set up with Manychat and Zoho CRM integration?
Our integration allows you to set up triggers such as 'New Subscriber in Manychat' which will automatically create or update a contact in Zoho CRM. This ensures that your subscriber lists are always in sync.
Can I customize what data is sent from Manychat to Zoho CRM?
Yes, during the setup of an action in the integration flow, you can customize which subscriber data fields from Manychat are mapped to specific fields in Zoho CRM. This customization helps maintain accurate and relevant records.
Is it possible to automate follow-ups through this integration?
Through our integration, you can automate follow-ups by setting actions that notify your sales team whenever a contact is updated or created within Zoho CRM via Manychat triggers. This ability enhances communication efficiency.
What should I do if there’s a failure in triggering actions between Manychat and Zoho CRM?
In case of a failure in triggering actions, check the connection status between both tools. Ensure that both APIs are functioning correctly and that all required permissions have been granted. Reconnecting or reauthorizing might resolve these issues.
How do I ensure data accuracy after integrating Manychat with Zoho CRM?
To maintain data accuracy, configure mapping correctly during setup so that relevant fields from Manychat match those in Zoho CRM appropriately. Regular audits of your synced data can help ensure everything stays accurate and up-to-date.
Are there any limitations on syncing frequency between Manychat and Zoho CRM?
The syncing frequency primarily depends on the type of subscription plan you have with us. Some advanced plans offer real-time syncing capabilities while others might have periodic updates at specific intervals.
