LiveAgent Shopify Integration - Quick Connect

Connect LiveAgent and Shopify to unlock the power of automation

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Choose a Trigger

Choose an Action

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Quickly connect LiveAgent to Shopify with a Zapier template.

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Create new LiveAgent conversations for new abandoned carts in Shopify
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Shopify + LiveAgent

Create new LiveAgent conversations for new abandoned carts in Shopify

Premium

Details

Try it

Shopify + LiveAgent

How Zapier works

Zapier makes it easy to integrate LiveAgent with Shopify - no code necessary. See how you can get setup in minutes.

Select a trigger from LiveAgent

A trigger is an event that starts your Zap and runs the workflow. For example, with LiveAgent, a trigger could be "New Customer (Experimental)."

A trigger is the event that kicks off your automated workflow.

Setup an action from Shopify

An action is what takes place after the automation is triggered. For example, with Shopify, the action could be "Add Line Item to Order."

An action is the event that your automated workflow performs when triggered.

That’s it! You just connected LiveAgent to Shopify

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Triggers and actions are the main components of every automated workflow.

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Make work flow with AI

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Connect LiveAgent and Shopify to integrate crucial parts of your business

With Zapier, you can integrate everything from basic data entry to end-to-end processes. Here are some of the business-critical workflows that people automate with Zapier.

Automate your lead management and improve conversions

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Measuring campaign performance across platforms can get chaotic. Plus, digging up the right metrics costs you precious time and effort. With Zapier, you can create a centralized view of your performance, skillfully manage your lists, and ensure your campaigns drive ROI across the business.

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Provide world-class support with a little help from automation

Support reps can't be productive when they have to track down crucial information for every incident or ticket. With Zapier, you can automatically send your reps the context they need to resolve tickets quickly and create a seamless customer experience.

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Automate your way to actionable, up-to-date data

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Your technical support team wants to focus on tech tickets rather than admin work. With Zapier, you can automate everything from ticket creation to routing to inter-team communication—eliminating friction from incident management and increasing speed to resolution.

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Supported triggers and actions

Zapier helps you create workflows that connect your apps to automate repetitive tasks. A trigger is an event that starts a workflow, and an action is an event a Zap performs.

New Customer (Experimental)
Triggers when a new customer is added to system. (uses API v3).
Trigger
Scheduled
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- Email Address
  Required
- Name of Group
  Required
Action
Write
- Email
  Required
- Name of Group
  Required
- Gender
- Role
Action
Write
New Blog
Triggers when a new blog is added to your Shopify store.
Trigger
Scheduled
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New Customer
Triggers when a new customer is added to your Shopify account.
Trigger
Scheduled
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- Risk Level
Trigger
Scheduled
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New Cancelled Order
Triggers whenever an order is cancelled (with line item support).
Trigger
Instant
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New Fulfilled Order
Triggers when an order is fulfilled (with line item support).
Trigger
Instant
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New Paid Order
Triggers when an order is paid (with line item support).
Trigger
Instant
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New Product
Triggers when a product is created.
Trigger
Instant
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Updated Customer
Triggers when a customer's information is updated.
Trigger
Instant
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Updated Order
Triggers when an order is updated (with line item support).
Trigger
Instant
Try It
- Order ID
  Required
- Type of Line Item to Add
  Required
- Reason for Edit
- Notify the Customer?
Action
Write
- Blog
  Required
- Title
  Required
- Author Name
  Required
- Content
  Required
- Featured Image URL
- Excerpt/Summary
- Tags
  Required
- Is Published?
Action
Write
- Product ID
  Required
- Add New Image - File
- Add New Image - Alt Text
- Choose Existing Image
- Price
- Compare-at Price
- Charge Tax On This Variant?
- Cost Per Item
- SKU (Stock Keeping Unit)
- Barcode (ISBN, UPC, GTIN, etc.)
- Track Quantity?
- Continue Selling When Out of Stock?
- This Is a Physical Product
- Weight
- Weight Unit
- Country/Region of Origin
- Harmonized System (HS) code
- Position
- Requires Components
- Tax Code
Action
Write
- Email
  Required
- Product
  Required
- Product Variant
- Product Quantity
- Title
  Required
- Price
- Weight in Grams
- Note
- Discount - Type
- Discount - Amount
- Discount - Code
- Additional Details
- Tags
  Required
- Shipping_address_instructions
- Shipping Address - First name
- Shipping Address - Last name
- Shipping Address - Company
- Shipping Address - Phone
- Shipping Address - Address
- Shipping Address - Address con't
- Shipping Address - City
- Shipping Address - Country
- Shipping Address - State/Province/Region
- Shipping Address - Postal/Zip code
- Billing_address_instructions
- Billing Address - First name
- Billing Address - Last name
- Billing Address - Company
- Billing Address - Phone
- Billing Address - Address
- Billing Address - Address con't
- Billing Address - City
- Billing Address - Country
- Billing Address - State/Province/Region
- Billing Address - Postal/Zip code
Action
Write
- Adjust or Set quantity?
  Required
- Name of Group
  Required
- The reason for the quantity changes
  Required
- Location
  Required
- Product
  Required
- Product Variant
  Required
- Product Quantity
Action
Write
- Title
  Required
- Product_type
  Required
- Vendor
  Required
- Status
  Required
- Product Description
- Tags
  Required
- Collection ID
- Handle
- Note
- First Product Option
- Values for First Product Option
- Second Product Option
- Values for Second Product Option
- Third Product Option
- Values for Third Product Option
- Category
- Alt Text
- Media Content Type
- Original Source
Action
Write
- Customer
  Required
- Tags
  Required
Action
Write
- Customer
  Required
- First Name
- Last Name
- Email
  Required
- Company Name
- Default Address
- Street Address
- Street Address Line 2
- City
- State
- State/Province Code
- Country
- Zip Code
- Tags
  Required
- Contact Phone
- Note
- Tax Exempt
- Tax Exemptions
- Accepts Marketing
Action
Write
- Product
  Required
- Product Variant
- Title
  Required
- Price
- Compare at Price
- SKU (Stock Keeping Unit)
Action
Write
- HTTP Method
  Required
- URL
  Required
- Query String Parameters
- Headers
- Additional Request Headers
- Body
Action
Write
- Query - Name
- Query - Confirmation Number
- Query - Email
- Query - Customer ID
- Query - Location ID
- Query - SKU
- Query - Order ID
- Sort Key
- Reverse?
- Raw Query
Action
Search
- Owner_resource