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Kommo
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Kommo
1. Choose trigger event
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Salesforce
2. Choose action
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1. Select the event
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Choose a trigger event

Choose a trigger

A trigger is the event that starts your Zap—like a "New Company" from Kommo.

Add your action

An action happens after the trigger—such as "Add Contact to Campaign" in Salesforce.

You’re connected!

Zapier seamlessly connects Kommo and Salesforce, automating your workflow.

Supported triggers and actions

Zapier helps you create workflows that connect your apps to automate repetitive tasks. A trigger is an event that starts a workflow, and an action is an event a Zap performs.

  • Kommo triggers, actions, and search
    New Company

    Triggers when a new company is created.

    Trigger
    Instant
    Try It
  • Kommo triggers, actions, and search
    Lead Status Changed

    Triggers when lead status is changed.

    Trigger
    Instant
    Try It
  • Kommo triggers, actions, and search
    Lead Responsible User Changed

    Triggers when lead responsible user is changed.

    Trigger
    Instant
    Try It

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Customers have created over 25 million Zaps on the platform

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Connect Kommo and Salesforce to integrate crucial parts of your business

With Zapier, you can integrate everything from basic data entry to end-to-end processes. Here are some of the business-critical workflows that people automate with Zapier.

Automate your lead management and improve conversions

With Zapier, you can automate every part of your lead funnel and give yourself the best chance at converting leads. Automate everything from lead capture to outreach to reporting—and close more deals as a result.
An illustration representing how to automate lead management with Zapier.

Create more impactful campaigns with automation

Measuring campaign performance across platforms can get chaotic. Plus, digging up the right metrics costs you precious time and effort. With Zapier, you can create a centralized view of your performance, skillfully manage your lists, and ensure your campaigns drive ROI across the business.
An illustration representing how to measure campaign impact with Zapier.

Provide world-class support with a little help from automation

Support reps can't be productive when they have to track down crucial information for every incident or ticket. With Zapier, you can automatically send your reps the context they need to resolve tickets quickly and create a seamless customer experience.
An illustration representing how to automate customer support with Zapier.

Automate your way to actionable, up-to-date data

The days of manually exporting and importing data are over. With Zapier, you can send data where it needs to go, in the format you need it—so you can centralize your data and unlock more insights.
An illustration representing how to move and manage data with Zapier.

Resolve incidents faster with automation

Your technical support team wants to focus on tech tickets rather than admin work. With Zapier, you can automate everything from ticket creation to routing to inter-team communication—eliminating friction from incident management and increasing speed to resolution.
An illustration of a flow chart representing how to resolve tickets and incidents with Zapier.

Learn how to automate Salesforce on the Zapier blog

Make work flow with AI

Level up your Kommo to Salesforce integration with AI. Extract, summarize, and transform your integration data with leading AI models like OpenAI, Anthropic, and more.
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Frequently Asked Questions about Kommo + Salesforce integrations

New to automation with Zapier? You're not alone. Here are some answers to common questions about how Zapier works with Kommo and Salesforce

How do I connect Kommo with Salesforce?

To connect Kommo with Salesforce, you need to set up a Zap through our integration platform. Begin by selecting Kommo and Salesforce as the apps you want to connect. Then, choose the trigger event in Kommo (like 'New Lead') and the action event in Salesforce (such as 'Create Record'). Follow on-screen instructions to authenticate both accounts and map fields between the two systems.

What triggers are available for Kommo when integrating with Salesforce?

When integrating Kommo with Salesforce, available triggers include 'New Lead', 'Updated Deal', and 'New Contact'. These triggers allow you to automate actions in Salesforce based on different events that occur within your Kommo account.

Can I update existing records in Salesforce using data from Kommo?

Yes, you can update existing records in Salesforce using data from Kommo by configuring a Zap that uses an appropriate action. For instance, use the ‘Update Record’ action in Salesforce when setting up your workflow.

Are there any pre-built integrations available for connecting Kommo with Salesforce?

We offer pre-built templates for connecting Kommo with Salesforce. These templates can streamline the process by providing common trigger-action setups such as syncing new leads or updating records without needing to start from scratch.

What kind of actions can I automate in Salesforce when integrating it with Kommo?

With our integration, you can automate a range of actions in Salesforce when connecting it with Kommo. Actions include creating or updating records, adding notes, and assigning tasks based on various triggers from your Kommo account.

Is it possible to sync contact information between Kommo and Salesforce automatically?

Yes, automatic sync of contact information between Kommo and Salesforce is possible. Set up a Zap that triggers on contact-related events such as 'New Contact' or 'Updated Contact' in either app to ensure information stays current across platforms.

How often does data sync between Kommo and Salesforce once integrated?

The frequency of data sync between Kommo and Salesforce depends on how you've configured your Zap settings. By default, Zaps run every few minutes ensuring that any new or updated information is promptly transferred between applications.

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About Kommo
Kommo is a messaging-powered CRM that helps you engage with your customers on a whole new level. It's a versatile, cloud-based sales automation tool that enables you to manage leads and monitor your sales pipeline in only a few clicks.
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