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Choose a Trigger

Choose an Action

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1. Choose trigger event

2. Choose action

1. Select the event

Setup

Test

App

Trigger event

Choose a trigger event

Choose a trigger

A trigger is the event that starts your Zap—like a "New Activity on a Board" from Kanban Tool.

Add your action

An action happens after the trigger—such as "Add a Private Note to a Conversation" in Kayako.

You’re connected!

Zapier seamlessly connects Kanban Tool and Kayako, automating your workflow.

Supported triggers and actions

Zapier helps you create workflows that connect your apps to automate repetitive tasks. A trigger is an event that starts a workflow, and an action is an event a Zap performs.

- Board
  Required
- Swimlane
- Workflow stage
- Activity type
Trigger
Polling
Try It
- Board
  Required
Trigger
Polling
Try It
- Board
  Required
- Task
  Required
Trigger
Polling
Try It
- Board
  Required
Trigger
Polling
Try It
- Board
  Required
Trigger
Polling
Try It

- Board
  Required
- Swimlane
- Workflow stage
Trigger
Polling
Try It
- Board
  Required
- Task
  Required
Action
Write

- Board
  Required
- Task
  Required
- Name
  Required
- Assigned User
Action
Write
- Name
  Required
- Board
  Required
- Swimlane
- Workflow stage
- Card type
- Assigned User
Action
Write
- Board
  Required
- Task
  Required
Action
Write
- Board
  Required
- Task
  Required
- Checklist item
  Required
- Name
- Assigned User
- Is completed
Action
Write
- Board
  Required
- Query
- Name
- Workflow stage
- Swimlane
Action
Search
- Board
  Required
- Query
- Name
  Required
- Workflow stage
- Swimlane
- Swimlane
- Workflow stage
- Card type
- Assigned User
Action
Search or write
New Organization
Triggers when a new organization is created.
Trigger
Instant
Try It
New Reply
Triggers whenever a reply is received on a conversation (also triggered on the first post).
Trigger
Instant
Try It
Tag Added to Organization
Triggers when a tag is added to an organization in Kayako.
Trigger
Instant
Try It
- Conversation
  Required
- Private Note Contents
  Required
Action
Write
- Organization
  Required
- Tags
  Required
Action
Write
- Requester
  Required
- Mailbox
  Required
- Conversation Subject
  Required
- Message Contents
  Required
- Assigned Team
- Assignee
- Type
- Status
- Priority
- Conversation Form
- Tags
Action
Write
- Event
  Required
- Email
  Required
- Title
  Required
- Body
- Properties
- Priority
- Url
- Icon URL
- Triggered At
Action
Write
- Organization
- Full Name
  Required
- Email
  Required
- Role
  Required
- Teams
- Language
Action
Write
- Organization
  Required
- Email Domains
- Organization Name
- Tags
Action
Write
- Query
  Required
Action
Search
- Query
  Required
Action
Search
- Query
  Required
- Requester
  Required
- Conversation Subject
  Required
- Private Note Contents
  Required
- Assigned Team
- Assignee
- Type
- Status
- Priority
- Conversation Form
- Tags
Action
Search or write
- Query
  Required
- Organization
- Full Name
  Required
- Email
  Required
- Role
  Required
- Teams
- Language
Action
Search or write

New Board
Triggers when a new board is created.
Trigger
Polling
Try It
- Board
  Required
Trigger
Polling
Try It
- Board
  Required
- Swimlane
- Workflow stage
Trigger
Polling
Try It
- Board
  Required
- Swimlane
- Workflow stage
- Card type
Trigger
Polling
Try It
- Board
  Required
- Swimlane
- Workflow stage
Trigger
Polling
Try It
- Board
  Required
- Swimlane
- Workflow stage
Trigger
Polling
Try It
- Board
  Required
- Task
  Required
- Checklist item
  Required
Action
Write
- Board
  Required
- Task
  Required
- Comment content
  Required
Action
Write
- Board
  Required
- Task
  Required
- Checklist item
  Required
Action
Write
- Board
  Required
- Task
  Required
- Direction
- Swimlane
- Workflow stage
Action
Write
- Name
- Board
  Required
- Task
  Required
- Card type
- Assigned User
Action
Write
- Board
  Required
- Task
  Required
Action
Search
New Conversation
Triggers whenever a new conversation is created.
Trigger
Instant
Try It
New User
Triggers when a new user account is created.
Trigger
Instant
Try It
Tag Added to Conversation
Triggers when a tag is added to a conversation.
Trigger
Instant
Try It
Tag Added to User
Triggers when a tag is added to a user.
Trigger
Instant
Try It
- Conversation ID
  Required
- Tags
  Required
Action
Write
- User
  Required
- Tags
  Required
Action
Write
- Requester
  Required
- Conversation Subject
  Required
- Private Note Contents
  Required
- Assigned Team
- Assignee
- Type
- Status
- Priority
- Conversation Form
- Tags
Action
Write
- Organization Name
  Required
- Tags
- Email Domains
Action
Write
- Conversation ID
  Required
- Requester
- Assigned Team
- Assignee
- Type
- Status
- Priority
- Conversation Form
- Subject
Action
Write
- User
  Required
- Tags
- Full Name
- Role
- Organization
- Teams
- Language
Action
Write
- Query
  Required
Action
Search
- Query
  Required
Action
Search
- Query
  Required
- Organization Name
  Required
- Tags
- Email Domains
Action
Search or write

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Customers who say using Zapier has made them better at their job

25m

Customers have created over 25 million Zaps on the platform

6 mins

The average user takes less than 6 minutes to set up a Zap

Connect Kanban Tool and Kayako to integrate crucial parts of your business

With Zapier, you can integrate everything from basic data entry to end-to-end processes. Here are some of the business-critical workflows that people automate with Zapier.

Automate your lead management and improve conversions

With Zapier, you can automate every part of your lead funnel and give yourself the best chance at converting leads. Automate everything from lead capture to outreach to reporting—and close more deals as a result.

Create more impactful campaigns with automation

Measuring campaign performance across platforms can get chaotic. Plus, digging up the right metrics costs you precious time and effort. With Zapier, you can create a centralized view of your performance, skillfully manage your lists, and ensure your campaigns drive ROI across the business.

Provide world-class support with a little help from automation

Support reps can't be productive when they have to track down crucial information for every incident or ticket. With Zapier, you can automatically send your reps the context they need to resolve tickets quickly and create a seamless customer experience.

Automate your way to actionable, up-to-date data

The days of manually exporting and importing data are over. With Zapier, you can send data where it needs to go, in the format you need it—so you can centralize your data and unlock more insights.

Resolve incidents faster with automation

Your technical support team wants to focus on tech tickets rather than admin work. With Zapier, you can automate everything from ticket creation to routing to inter-team communication—eliminating friction from incident management and increasing speed to resolution.

Make work flow with AI

Level up your Kanban Tool to Kayako integration with AI. Extract, summarize, and transform your integration data with leading AI models like OpenAI, Anthropic, and more.

Learn about AI automation

About Kanban Tool

Kanban Tool is a smart visual project management application with real-time collaboration that allows teams to get work done faster. Kanban Tool helps companies visualize workflow, analyze and improve business processes and reduce waste.

HelpHelp

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About Kayako

Kayako offers a multi-channel (email, social media, and live chat) customer support platform with customizable engagement workflows.

HelpHelp

Related categories

Customer Support

Connect Kanban Tool and Kayako to power AI-driven automation

Top companies trust Zapier to automate work that solves their unique business problems—no coding required.

How Zapier works

Choose a trigger

Add your action

You’re connected!

Supported triggers and actions

Zapier is the automation platform of choice for 87% of Forbes Cloud 100 companies in 2023

Connect Kanban Tool and Kayako to integrate crucial parts of your business

Automate your lead management and improve conversions

Create more impactful campaigns with automation

Provide world-class support with a little help from automation

Automate your way to actionable, up-to-date data

Resolve incidents faster with automation

Make work flow with AI

Connect Kanban Tool to Kayako on the world's largest no-code automation platform