Send Microsoft Teams messages for new Intercom conversations
This workflow springs into action when a new conversation starts in Intercom, instantly sending a chat message to your Microsoft Teams. By keeping your team instantly informed of user interactions, it speeds up response times, resolves issues faster, and streamlines customer management. It's efficient communication, without the manual work.
This workflow springs into action when a new conversation starts in Intercom, instantly sending a chat message to your Microsoft Teams. By keeping your team instantly informed of user interactions, it speeds up response times, resolves issues faster, and streamlines customer management. It's efficient communication, without the manual work.
- When this happens...New Conversation
Triggers when a new conversation is created by a user in Intercom.
- automatically do this!Send Chat Message
Sends a message in an existing chat.
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Lead Added Email
Triggers when a Lead enters an email address.
Try ItNew Lead
Triggers when a new Lead is created.
Try ItWhich Tag?
Try ItNew Company
Triggers when a new Company is created.
Try It
Lead Converted to User
Triggers when a lead converts to a user.
Try ItContact Replied
Triggers when a Contact replies to a Conversation in Intercom.
Try ItNew Closed Conversation
Triggers when you close a conversation. (Note: The "Reply and close" button won't trigger this. You must reply and then close the conversation separately).
Try ItNew Conversation
Triggers when a new Conversation is created by a User in Intercom.
Try It