Loading

Intercom + Microsoft Teams

Add tags to Intercom conversations and trigger api requests in Microsoft Teams

Efficiently handle tagged conversations in Intercom by triggering API requests in Microsoft Teams. With this workflow, whenever a tag is added to a conversation in Intercom, it will instantly send an API request to Microsoft Teams. This helps you quickly manage and address specific conversations, streamlining communication and ensuring a better experience for your customers.

Efficiently handle tagged conversations in Intercom by triggering API requests in Microsoft Teams. With this workflow, whenever a tag is added to a conversation in Intercom, it will instantly send an API request to Microsoft Teams. This helps you quickly manage and address specific conversations, streamlining communication and ensuring a better experience for your customers.

  1. When this happens...
    IntercomIntercom
    Tag Added to Conversation

    Triggers when a new tag is added to a conversation in Intercom.

    TriggerInstant
  2. automatically do this!
    Microsoft TeamsMicrosoft Teams
    API Request (Beta)

    This is an advanced action which makes a raw HTTP request that includes this integration's authentication.

    ActionWrite
Start free with email
  • Free forever for core features
  • 14 day trial for premium features & apps

Supported triggers and actions

What does this mean?
  • Intercom triggers, actions, and search

    Lead Added Email

    Triggers when a Lead enters an email address.

    Trigger
    Instant
    Try It
    • Which Tag?

    Trigger
    Instant
    Try It
  • Intercom triggers, actions, and search

    Lead Converted to User

    Triggers when a lead converts to a user.

    Trigger
    Instant
    Try It
  • Intercom triggers, actions, and search

    Contact Replied

    Triggers when a Contact replies to a Conversation in Intercom.

    Trigger
    Instant
    Try It
  • Intercom triggers, actions, and search

    New Closed Conversation

    Triggers when you close a conversation. (Note: The "Reply and close" button won't trigger this. You must reply and then close the conversation separately).

    Trigger
    Instant
    Try It
  • Intercom triggers, actions, and search

    New Conversation

    Triggers when a new Conversation is created by a User in Intercom.

    Trigger
    Instant
    Try It
intercom logo
intercom logo

About Intercom

Intercom is the Engagement OS, an open channel between customer and business that is in the product, in the moment, and on their terms. We break down silos, unifying data and systems to create an ongoing dialogue, so companies can make the most of every opportunity.
Learn moreHelp

Related categories

  • Customer Support

Similar apps

HubSpot integrationsHubSpot integrations

HubSpot

Marketing Automation
Inbound Now integrationsInbound Now integrations

Inbound Now

Marketing Automation, WordPress
microsoft-teams logo
microsoft-teams logo

About Microsoft Teams

Microsoft Teams is the hub for teamwork in Office 365 that integrates all the people, content, and tools your team needs to be more engaged and effective.

Related categories

Similar apps

Slack integrationsSlack integrations

Slack

Team Chat
Chatwork integrationsChatwork integrations

Chatwork

Team Chat
Rocket.Chat integrationsRocket.Chat integrations

Rocket.Chat

Team Chat