Send Microsoft Teams channel messages for new tags added to Intercom conversations
Keep your team in the loop with this Intercom to Microsoft Teams workflow. When a tag is added to a conversation in Intercom, this automation sends a channel message in Microsoft Teams to ensure your team stays informed and can quickly react to important updates. Stay connected and streamline communication between your customer support and internal team effortlessly.
Keep your team in the loop with this Intercom to Microsoft Teams workflow. When a tag is added to a conversation in Intercom, this automation sends a channel message in Microsoft Teams to ensure your team stays informed and can quickly react to important updates. Stay connected and streamline communication between your customer support and internal team effortlessly.
- When this happens...Tag Added to Conversation
Triggers when a new tag is added to a conversation in Intercom.
- automatically do this!Send Channel Message
Sends a message to a channel. Requires installation of the Zapier app from the Teams Store.
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Lead Added Email
Triggers when a Lead enters an email address.
Try ItNew Lead
Triggers when a new Lead is created.
Try ItWhich Tag?
Try ItNew Company
Triggers when a new Company is created.
Try It
Lead Converted to User
Triggers when a lead converts to a user.
Try ItContact Replied
Triggers when a Contact replies to a Conversation in Intercom.
Try ItNew Closed Conversation
Triggers when you close a conversation. (Note: The "Reply and close" button won't trigger this. You must reply and then close the conversation separately).
Try ItNew Conversation
Triggers when a new Conversation is created by a User in Intercom.
Try It