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Intercom + Microsoft Teams

Send Microsoft Teams channel messages when new tags are added to users in Intercom

Get instant Microsoft Teams notifications every time a user gets tagged in Intercom with this efficient workflow. Enhance team awareness about user activity and facilitate seamless dialogue between Intercom and Microsoft Teams. This workflow enables your team to stay focused on core tasks, improving productivity and communication.

Get instant Microsoft Teams notifications every time a user gets tagged in Intercom with this efficient workflow. Enhance team awareness about user activity and facilitate seamless dialogue between Intercom and Microsoft Teams. This workflow enables your team to stay focused on core tasks, improving productivity and communication.

  1. When this happens...
    IntercomIntercom
    Tag Added to User

    Triggers when a User is tagged.

    TriggerInstant
  2. automatically do this!
    Microsoft TeamsMicrosoft Teams
    Send Channel Message

    Sends a message to a channel. Requires installation of the Zapier app from the Teams Store.

    ActionWrite
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Supported triggers and actions

What does this mean?
  • Intercom triggers, actions, and search

    Lead Added Email

    Triggers when a Lead enters an email address.

    Trigger
    Instant
    Try It
    • Which Tag?

    Trigger
    Instant
    Try It
  • Intercom triggers, actions, and search

    Lead Converted to User

    Triggers when a lead converts to a user.

    Trigger
    Instant
    Try It
  • Intercom triggers, actions, and search

    Contact Replied

    Triggers when a Contact replies to a Conversation in Intercom.

    Trigger
    Instant
    Try It
  • Intercom triggers, actions, and search

    New Closed Conversation

    Triggers when you close a conversation. (Note: The "Reply and close" button won't trigger this. You must reply and then close the conversation separately).

    Trigger
    Instant
    Try It
  • Intercom triggers, actions, and search

    New Conversation

    Triggers when a new Conversation is created by a User in Intercom.

    Trigger
    Instant
    Try It
intercom logo
intercom logo

About Intercom

Intercom is the Engagement OS, an open channel between customer and business that is in the product, in the moment, and on their terms. We break down silos, unifying data and systems to create an ongoing dialogue, so companies can make the most of every opportunity.
Learn moreHelp

Related categories

  • Customer Support

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About Microsoft Teams

Microsoft Teams is the hub for teamwork in Office 365 that integrates all the people, content, and tools your team needs to be more engaged and effective.

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