Help Scout

Help Scout + Textline Integrations

In a matter of minutes and without a single line of code, Zapier allows you to connect Help Scout and Textline, with as many as 13 possible integrations. Are you ready to find your productivity superpowers?

It's easy to connect Help Scout + Textline and requires absolutely zero coding experience—the only limit is your own imagination.

When this happens...
then do this!
New Customer

Triggers when a new customer is added.

Create Conversation

Creates conversation including tags and custom fields (only with Help Scout's Plus plan). Select mailbox to see custom fields.

Conversation Created

Triggers when a new conversation is created.

Create Customer

Creates a customer, optionally with all available customer entries (emails, phones, chat handles, social profiles and address).

Tags Updated

Triggers when conversation tags are updated.

Add Note

Adds a note to existing conversation.

New Contact Message

Triggers when a contact sends you a new message.

Send Reply

Replies to a conversation. Please note that this will send actual email to the customer unless draft flag is used.

Send Message

Sends a new message to a contact.

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Help Scout is the ideal small business help desk. You can deliver great email support and get setup in minutes, without any of the typical help desk complexities.

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Textline is a text messaging platform for your business. Share one or more phone numbers for receiving, managing, & responding to messages.

See Textline Integrations