When this happens...
SatisMeterNew Survey Response
Then do this...
Help ScoutCreate Conversation From Customer

Responding to NPS feedback is a great way to reduce churn. This integration will automatically create a new Help Scout conversation whenever you receive a new SatisMeter survey response. The score is listed as the conversation's subject, so you can easily prioritise, and their feedback will form the conversation contents so you can easily respond.

How this SatisMeter-Help Scout integration works

  1. SatisMeter collects a new survey response
  2. Zapier opens a new conversation in Help Scout

Apps involved

  • SatisMeter
  • Help Scout

Why Zapier?


Get started for free—14 day trial of premium features and apps.


No coding required—automate any of 1,000+ apps in minutes.


Enterprise-level security—connect mission-critical apps.

It's easy to connect Help Scout + SatisMeter and requires absolutely zero coding experience—the only limit is your own imagination.

When this happens...
then do this!
Help Scout
New Customer

Triggers when a new customer is added.

Help Scout
Create Conversation From Customer

Create a new conversation from a customer.

Help Scout
New Assigned Conversation

Triggers when a conversation is assigned to a specified user.

Help Scout
Create Customer

Creates a customer if it does not already exist.

Help Scout
New Conversation

Triggers when a new conversation is created.

Help Scout
Create Conversation to Customer

Creates a new conversation to a customer from a Help Scout user.

New Survey Response

Triggers when new survey response is created.

Help Scout
New Mailbox

Triggers when a new added mailbox is added.

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Become a Zapier Integration Partner

Help Scout is the ideal small business help desk. You can deliver great email support and get setup in minutes, without any of the typical help desk complexities.

SatisMeter is NPS feedback tool that helps you keep your customers happy.