SatisMeter Integrations
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Add new SatisMeter responses to Google Sheets as rows
Want to have all of your NPS feedback recorded in a simple spreadsheet where anyone on the team can review, search, and export it? Using Zapier you can automatically save all new survey responses from SatisMeter to a Google Sheets spreadsheet. Now you don't have to waste time exporting and importing your NPS scores. Instead, you can focus on taking action to better your NPS score!
Note: You will need to create column headers in your selected spreadsheet and specify which user trait you would like to send to each.
How this SatisMeter-Google Sheets integration works
- A new survey response is received in SatisMeter
- Zapier saves it as a new row in a Google Sheets spreadsheet
Apps involved
- SatisMeter
- Google Sheets
Add SatisMeter promoters (with a score of over 8) to a MailChimp list
You already know how important leveraging your promoters can be for your business, but doing so manually can take up a lot of your precious time. This automation will add any users leaving a SatisMeter NPS score of 9 or 10 to a MailChimp list of your choosing. This way you can target them with marketing e-mails without needing to worry whether or not your info is up to date.
How this SatisMeter-MailChimp integration works
- SatisMeter receives a new response
- A filter pulls out responses with scores over 8
- Zapier adds that contact to the MailChimp list you specify
Apps involved
- SatisMeter
- MailChimp
Tag Drip subscribers when new SatisMeter responses are created
Knowing how happy a user is with your products or services is vital for targeting them with the right emails and campaigns, but can get confusing when your information is in different places. This integration will automatically tag your Drip subscribers with their NPS score from SatisMeter. Whether you're checking in on unhappy customers or leveraging those who love your product, it couldn't be easier to send them the right message.
Note: If you receive a SatisMeter response from a user who is not yet a subscriber in Drip an entry will be created for them.
How this SatisMeter-Drip integration works
- A new survey response is received in SatisMeter
- Zapier tags that subscriber in Drip with their NPS rating
Apps involved
- SatisMeter
- Drip
Add SatisMeter NPS detractors (with a score of 6 or less) to a HubSpot workflow
NPS easily lets you know how happy or unhappy your customers are, but doing something about it is more complicated. This integration will automatically add your SatisMeter detractors with an NPS of 6 or less (it could easily be used to target only promoters instead) to a HubSpot workflow of your choice, so you can target them with e-mails, automate tasks, or create a helpdesk.
How this SatisMeter-Hubspot integration works
- SatisMeter receives a new survey response
- Zapier filters for responses of 6 and under
- Users who have left scores of 6 and under are added to a HubSpot workflow
Apps involved
- SatisMeter
- HubSpot
Classify SatisMeter survey feedback text using MonkeyLearn
If you’re receiving customer feedback on a large scale, one of the most daunting tasks can be turning huge numbers of hastily written comments into hard, actionable data. Using MonkeyLearn's Natural Language Processing, you can classify and tag the subjects of large amounts of feedback with complete automation.
How this SatisMeter-MonkeyLearn integration works
- SatisMeter receives a new response with verbal feedback
- Zapier pushes the feedback to MonkeyLearn for classification.
Apps involved
- SatisMeter
- MonkeyLearn
Create new Zendesk tickets for SatisMeter NPS detractors with a score of 6 and under
NPS detractors are at a serious risk of churning if their issues are not acknowledged and dealt with. This integration will automatically create a new Zendesk ticket for any user who leaves you a SatisMeter feedback score of 6 or under. The score is listed as the tickets subject, so you can easily prioritise, and their feedback will form the ticket contents so you can easily respond.
How this SatisMeter-Zendesk integration works
- SatisMeter receives a new survey response
- Zapier filters for responses of 6 and under
- Zapier creates a new Zendesk ticket for the detractor response
Apps involved
- SatisMeter
- Zendesk
Create notes in Productboard for new SatisMeter NPS responses
Using NPS feedback to shape your product roadmap is a great idea, but all too often NPS remains firmly in the remit of customer success. This integration will create new notes in Productboard each time you get SatisMeter NPS feedback. The notes will include the NPS score as a title, comments made, and who made them. All notes are tagged as NPS.
How this SatisMeter-Productboard integration works
- SatisMeter collects a new survey response
- Zapier creates a note in Productboard for the survey responses with an NPS score
Apps involved
- SatisMeter
- Productboard
Send new SatisMeter survey responses to a Slack channel
Make sure the whole team is clued in to how your customers are feeling. Using this integration you can send all SatisMeter customer feedback directly to a Slack channel of your choosing, where colleagues can comment and as a group resolve any issues that arise.
How this SatisMeter-Slack integration works
- SatisMeter collects a new survey response
- Zapier sends responses to the channel of your choice in Slack
Apps involved
- SatisMeter
- Slack
Create conversations from new SatisMeter responses in Help Scout
Responding to NPS feedback is a great way to reduce churn. This integration will automatically create a new Help Scout conversation whenever you receive a new SatisMeter survey response. The score is listed as the conversation's subject, so you can easily prioritise, and their feedback will form the conversation contents so you can easily respond.
How this SatisMeter-Help Scout integration works
- SatisMeter collects a new survey response
- Zapier opens a new conversation in Help Scout
Apps involved
- SatisMeter
- Help Scout
Update contacts in Customer.io with new survey responses from SatisMeter
Knowing if a user is happy with your products or services is vital for targeting them with the right emails and campaigns, but can get confusing when your information is in different places. This integration will automatically Update your contacts in Customer.io with their NPS score and feedback from SatisMeter. Whether you're checking in on unhappy customers or leveraging those who love your product, it couldn't be easier to send them the right message.
How this SatisMeter-Customer.io integration works
- SatisMeter collects a new survey response
- Zapier updates your Customer.io contact with their NPS score and feedback
Apps involved
- SatisMeter
- Customer.io
Add new SatisMeter respondents to an AWeber list
Connect with NPS respondents after the NSP survey is over. Use this integration to automatically copy those contacts to your AWeber list to send follow-ups and other relevant email campaigns. This Zapier integration will create an AWeber subscriber whenever a new response is received in SatisMeter.
How it works
- A new response is received in SatisMeter.
- Zapier creates a new AWeber subscriber based on the information provided.
What you need
- SatisMeter account
- AWeber account
Analyze new SatisMeter survey responses with Appbot comments
Want to know what the most popular complaint in your NPS responses is? Save hours of analysis by connecting SatisMeter to Appbot via Zapier. Appbot reads every comment and groups it by sentiment, keyword and topic. Turn your NPS responses into actionable feedback with clear visualizations, without reading each response individually.
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SatisMeter Integration Details
Launched on Zapier February 12, 2018
Zapier combines Triggers (like "New Survey Response") and Actions (like "Create Campaign") to complete an action in one app when a trigger occurs in another app. These combos—called "Zaps"—complete your tasks automatically.
The following SatisMeter Triggers, Searches, and Actions are supported by Zapier:
Triggers when new survey response is created.
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