Greenhouse + Zendesk Integrations

How to connect Greenhouse + Zendesk

Zapier lets you send info between Greenhouse and Zendesk automatically—no code required.

When this happens...

New Candidate Application

Triggers when a new application is submitted by a candidate.

automatically do this!

Add Comment to Ticket

Add a comment to an existing ticket.

Supported triggers and actions

What does this mean?

New Candidate Application
Triggers when a new application is submitted by a candidate.
Trigger
Scheduled
New Job Post
Triggers when a new job post is created.
Trigger
Scheduled
Create Candidate
Creates a new candidate.
Action
Write
Create Candidate Note
Creates a candidate note.
Action
Write
Create Prospect
Creates a prospect.
Action
Write

Update Candidate
Updates a candidate.
Action
Write
Find Candidate
Finds a candidate by email address.
Action
Search

Find or Create Candidate
Finds a candidate by email address.
Action
Search or write

Zendesk
Triggers when a new group is created.
Scheduled
Trigger
Zendesk
Triggers when a new organization is added to Zendesk.
Scheduled
Trigger
Zendesk
Triggers when a new ticket is added (Zendesk may take an hour to make tickets available via their API with this trigger).
Scheduled
Trigger
Zendesk
Triggers when there is activity (an audit) on a specific ticket. Can only watch one ticket per Zap.
Scheduled
Trigger
Zendesk
Triggers when a new ticket is added to a view.
Scheduled
Trigger
Zendesk
Triggers when a new user is created.
Scheduled
Trigger
Zendesk
Triggers when a new view is created.
Scheduled
Trigger
Zendesk
Create a new organization.
Scheduled
Action
Zendesk
Create a new ticket.
Scheduled
Action
Zendesk
Attach a file to an existing ticket.
Scheduled
Action
Zendesk
Add a comment to an existing ticket.
Scheduled
Action
Zendesk
Add one or more tags to an existing ticket.
Scheduled
Action
Zendesk
Update an existing organization.
Scheduled
Action
Zendesk
Update an existing ticket status or add comments.
Scheduled
Action
Zendesk
Update an existing user.
Scheduled
Action
Zendesk
Create a new user.
Scheduled
Action
Zendesk
Finds an existing agent.
Scheduled
Action
Zendesk
Finds an existing group.
Scheduled
Action
Zendesk
Finds an existing organization.
Scheduled
Action
Zendesk
Finds an existing ticket.
Scheduled
Action
Zendesk
Finds an existing user.
Scheduled
Action
Zendesk
Finds or creates a specific organization.
Scheduled
Action
Zendesk
Finds or creates a specific ticket.
Scheduled
Action
Zendesk
Finds or creates a specific user.
Scheduled
Action

How Greenhouse + Zendesk Integrations Work

Step 1: Authenticate Greenhouse + Zendesk.
30 seconds
Step 2: Pick one of the apps as a trigger, which will kick off your automation.
15 seconds
Step 3: Choose a resulting action from the other app.
15 seconds
Step 4: Select the data you want to send from one app to the other.
2 minutes
That’s it! More time to work on other things.