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Zapier makes it easy to integrate Gravity Forms with Intercom - no code necessary. See how you can get setup in minutes.

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Gravity Forms
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Gravity Forms
1. Choose trigger event
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Intercom
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Intercom
2. Choose action
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1. Select the event
Setup
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Gravity Forms
Choose a trigger event

Choose a trigger

A trigger is the event that starts your Zap—like a "Form Submission" from Gravity Forms.

Add your action

An action happens after the trigger—such as "Add Note" in Intercom.

You’re connected!

Zapier seamlessly connects Gravity Forms and Intercom, automating your workflow.

Supported triggers and actions

Zapier helps you create workflows that connect your apps to automate repetitive tasks. A trigger is an event that starts a workflow, and an action is an event a Zap performs.

    • Form
      Required
    • Use Admin Field Labels?
    Trigger
    Instant
    Try It
    • Form
      Required
    Action
    Write
  • Intercom triggers, actions, and search
    Lead Converted to User

    Triggers when a lead converts to a user.

    Trigger
    Instant
    Try It
  • Intercom triggers, actions, and search
    Contact Replied

    Triggers when a Contact replies to a Conversation in Intercom.

    Trigger
    Instant
    Try It
    • Form
      Required
    Action
    Write
  • Intercom triggers, actions, and search
    Lead Added Email

    Triggers when a Lead enters an email address.

    Trigger
    Instant
    Try It
    • Which Tag?
    Trigger
    Instant
    Try It

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25m

Customers have created over 25 million Zaps on the platform

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The average user takes less than 6 minutes to set up a Zap

Practical ways you can use Gravity Forms and Intercom

Send Intercom messages from Gravity Forms submissions.

Automatically send an Intercom message after a Gravity Form is submitted. With this automation, every successful form submission triggers a message, making it easier to engage with customers or users directly. This workflow saves time and ensures follow-ups happen immediately, leading to better customer satisfaction and engagement.

Business Owner
Try it
Update Intercom user data via Gravity Form entries.

When an existing user submits a Gravity Form with updated information, Zapier updates their user profile in Intercom. This automation helps IT teams maintain accurate customer data without manual intervention, improving efficiency and reducing data discrepancies.

IT
Create Intercom leads from Gravity Forms submissions.

When someone submits a Gravity Form on your WordPress site, Zapier can create a new lead in Intercom. This connects your form submissions directly to your customer engagement platform. This automation reduces the time spent on manual lead data entry and improves lead response times, boosting conversion rates.

Marketing & Marketing Ops

Learn how to automate Gravity Forms on the Zapier blog

Learn how to automate Intercom on the Zapier blog

Make work flow with AI

Level up your Gravity Forms to Intercom integration with AI. Extract, summarize, and transform your integration data with leading AI models like OpenAI, Anthropic, and more.
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About Gravity Forms
Gravity Forms is a premier WordPress plugin that makes it easy to create powerful forms on the fly.
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About Intercom
Intercom is the Engagement OS, an open channel between customer and business that is in the product, in the moment, and on their terms. We break down silos, unifying data and systems to create an ongoing dialogue, so companies can make the most of every opportunity.
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