Connect Gravity Forms and Intercom to power AI-driven automation

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Launch your first automated workflow

Start with a template that brings Gravity Forms and Intercom together. Build enterprise-grade automation in minutes.

Our most popular template

Update or add new Intercom users from new Gravity Forms submissions
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Gravity Forms + Intercom
Create or update Intercom leads from new Gravity Forms submissions
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Gravity Forms + Intercom
Create or update Intercom users from new Gravity Forms submissions
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Gravity Forms + Intercom
Create or update Intercom leads from new Gravity Forms submissions
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Gravity Forms + Intercom
Create Intercom events from new Gravity Forms submissions
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Gravity Forms + Intercom
Create Intercom notes for new Gravity Forms submissions
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Gravity Forms + Intercom

Update or add new Intercom users from new Gravity Forms submissions

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Gravity Forms + Intercom

Create or update Intercom leads from new Gravity Forms submissions

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Gravity Forms + Intercom

Create or update Intercom users from new Gravity Forms submissions

Details

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Gravity Forms + Intercom

Create or update Intercom leads from new Gravity Forms submissions

Details

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Gravity Forms + Intercom

Create Intercom events from new Gravity Forms submissions

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Gravity Forms + Intercom

Create Intercom notes for new Gravity Forms submissions

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Gravity Forms + Intercom

Top companies trust Zapier to automate work that solves their unique business problems—no coding required.

How Zapier works

Zapier makes it easy to integrate Gravity Forms with Intercom - no code necessary. See how you can get setup in minutes.

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Help

1. Choose trigger event

2. Choose action

1. Select the event

Setup

Test

App

Trigger event

Choose a trigger event

Choose a trigger

A trigger is the event that starts your Zap—like a "Form Submission" from Gravity Forms.

Add your action

An action happens after the trigger—such as "Add Note" in Intercom.

You’re connected!

Zapier seamlessly connects Gravity Forms and Intercom, automating your workflow.

Supported triggers and actions

Zapier helps you create workflows that connect your apps to automate repetitive tasks. A trigger is an event that starts a workflow, and an action is an event a Zap performs.

- Form
  Required
- Use Admin Field Labels?
Trigger
Instant
Try It
- Form
  Required
Action
Write
Lead Converted to User
Triggers when a lead converts to a user.
Trigger
Instant
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Contact Replied
Triggers when a Contact replies to a Conversation in Intercom.
Trigger
Instant
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New Conversation Rating
Triggers when a conversation receives a rating.
Trigger
Instant
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- Message body format
Trigger
Instant
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New Conversation
Triggers when a new Conversation is created by a User in Intercom.
Trigger
Instant
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New User
Triggers when a new User is created.
Trigger
Instant
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Updated Company
Triggers when a company is updated.
Trigger
Instant
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- Updates
  Required
- Update sample
Trigger
Instant
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New Unsubscription
Triggers when a user unsubscribes from Intercom.io emails.
Trigger
Instant
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- Contact identifier type
  Required
- Tag selection method
Action
Write
- Contact Type
  Required
- Message Body
  Required
Action
Write
- User Association Note
- Company
  Required
- Warning
- Name
- Website
- Size
- Monthly Revenue
- Plan
- Industry
- Custom Attributes
Action
Write
- Contact identifier type
  Required
- Tag
  Required
Action
Write
- Contact Identifier
- Message Body
  Required
Action
Write
- Company
  Required
- Tag Name
  Required
- Untag?
Action
Write
- Ticket
  Required
- Title
- Description
- State
- Is Open
- Snoozed Until
- Assigned Admin
- Assigned Team
Action
Write
- Email
  Required
- Custom Attributes
- Created At
- User ID
- Full Name
- IP Address
Action
Write
- Search Mode
- Search Value
Action
Search
- Search Mode
  Required
- Search Value
  Required
Action
Search
- Search Mode
  Required
- Search Value
  Required
Action
Search
- Search Mode
- Search Value
- User Association Note
- Company Name
  Required
- Plan
- Size
- Website
- Industry
- Custom Attributes
- Monthly Revenue
Action
Search or write

- Form
  Required
Action
Write
Lead Added Email
Triggers when a Lead enters an email address.
Trigger
Instant
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New Lead
Triggers when a new Lead is created.
Trigger
Instant
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- Which Tag?
Trigger
Instant
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New AI Summary
Triggers when an AI-generated summary is created for a conversation in Intercom.
Trigger
Instant
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New Company
Triggers when a new Company is created.
Trigger
Instant
Try It
New Ticket
Triggers when a new Ticket is created in Intercom.
Trigger
Instant
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- Tag
Trigger
Instant
Try It
Updated Contact
Triggers when a Contact is updated in Intercom.
Trigger
Instant
Try It
- Which Tag?
Trigger
Instant
Try It
- Email
  Required
- Note Text
  Required
Action
Write
- Title
  Required
- Description
- Body
- Author
  Required
- State
- Parent Collection
Action
Write
- Event name
  Required
- Created at
- Contact identifier type
  Required
- Metadata
Action
Write
- Ticket type
  Required
- Contact ID
  Required
- Company ID
Action
Write
- Conversation ID
  Required
- Reply Type
  Required
- Reply Body
  Required
- Attachments
Action
Write
- From
  Required
- To
  Required
- Message Type
  Required
- Body
  Required
- Subject
- Template
- Create Conversation Without Contact Reply?
Action
Write
- Lead ID
- Full Name
- Email
- Phone Number
- Unsubscribed From Emails
- Created At
- IP Address
- Custom Attributes
Action
Write
- Lookup Email
  Required
- Full Name
- User ID
- Company ID
- Unsubscribed From Emails
- Phone Number
- Created At
- IP Address
- Custom Attributes
Action
Write
- Stop on error
  Required
- HTTP Method
  Required
- URL
  Required
- Query string parameters
- Additional request headers
- Body
Action
Write
- Search Field
  Required
- Match Type
  Required
- Conversation Status
- Updated After
- Updated Before
Action
Search
- Search Field
  Required
- Match Type
  Required
- Ticket State
- Updated After
- Updated Before
Action
Search
- Conversation ID
  Required
Action
Search
- Search Mode
  Required
- Search Value
  Required
- Lead ID
- Full Name
- Email
- Phone Number
- Unsubscribed From Emails
- Created At
- IP Address
- Custom Attributes
Action
Search or write

For AI agents & developers

Use Gravity Forms and Intercom with AI agents and code

Beyond Zap workflows. Call Gravity Forms and Intercom actions directly from your AI client or your codebase, using the same 9,000+ app integrations Zapier already runs.

No code

Connect via Zapier MCP

Expose Gravity Forms and Intercom actions as tools in any MCP client. Authenticate once, then call them in natural language.

Example actions on this page

Create Entry
Add Note

Works with

Claude · ChatGPT · Cursor · any MCP-compatible client

Connect Zapier MCP

Typescript

Call from code with the Zapier SDK

Trigger Gravity Forms and Intercom actions from backend services, scripts, or agent code.

Install

# TypeScript / Node
npm install @zapier/zapier-sdk

Run an action

import { createZapierSdk } from '@zapier/zapier-sdk';

const zapier = createZapierSdk();
await zapier.runAction({ /* gravity-forms / intercom action */ });

Run the SDK docs

There is no Python package yet. SDK is TypeScript-only (@zapier/zapier-sdk). The MCP server URL is personal to your account; get it at zapier.com/mcp.

Zapier is the automation platform of choice for 87% of Forbes Cloud 100 companies in 2023

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93%

Customers who say using Zapier has made them better at their job

25m

Customers have created over 25 million Zaps on the platform

6 mins

The average user takes less than 6 minutes to set up a Zap

Practical ways you can use Gravity Forms and Intercom

Send Intercom messages from Gravity Forms submissions.

Automatically send an Intercom message after a Gravity Form is submitted. With this automation, every successful form submission triggers a message, making it easier to engage with customers or users directly. This workflow saves time and ensures follow-ups happen immediately, leading to better customer satisfaction and engagement.

Business Owner

Try it

Update Intercom user data via Gravity Form entries.

When an existing user submits a Gravity Form with updated information, Zapier updates their user profile in Intercom. This automation helps IT teams maintain accurate customer data without manual intervention, improving efficiency and reducing data discrepancies.

Try it

Create Intercom leads from Gravity Forms submissions.

When someone submits a Gravity Form on your WordPress site, Zapier can create a new lead in Intercom. This connects your form submissions directly to your customer engagement platform. This automation reduces the time spent on manual lead data entry and improves lead response times, boosting conversion rates.

Marketing & Marketing Ops

Try it

Learn how to automate Gravity Forms on the Zapier blog

Learn how to automate Intercom on the Zapier blog

Make work flow with AI

Level up your Gravity Forms to Intercom integration with AI. Extract, summarize, and transform your integration data with leading AI models like OpenAI, Anthropic, and more.

Learn about AI automation

About Gravity Forms

Gravity Forms is a premier WordPress plugin that makes it easy to create powerful forms on the fly.

Learn moreLearn moreHelpHelp

Related categories

Forms & Surveys

WordPress

Similar apps

Formdesk

Forms & Surveys

Zoho Creator

App Builder, Zoho

Formidable Forms

Forms & Surveys, WordPress

About Intercom

Intercom is the Engagement OS, an open channel between customer and business that is in the product, in the moment, and on their terms. We break down silos, unifying data and systems to create an ongoing dialogue, so companies can make the most of every opportunity.

Learn moreLearn moreHelpHelp

Related categories

Customer Support

Similar apps

HubSpot

Marketing Automation

Inbound Now

Marketing Automation, WordPress

Connect Gravity Forms and Intercom to power AI-driven automation

Launch your first automated workflow

Update or add new Intercom users from new Gravity Forms submissions

Create or update Intercom leads from new Gravity Forms submissions

Create or update Intercom users from new Gravity Forms submissions

Create or update Intercom leads from new Gravity Forms submissions

Create Intercom events from new Gravity Forms submissions

Create Intercom notes for new Gravity Forms submissions

Update or add new Intercom users from new Gravity Forms submissions

Create or update Intercom leads from new Gravity Forms submissions

Create or update Intercom users from new Gravity Forms submissions

Create or update Intercom leads from new Gravity Forms submissions

Create Intercom events from new Gravity Forms submissions

Create Intercom notes for new Gravity Forms submissions

Top companies trust Zapier to automate work that solves their unique business problems—no coding required.

How Zapier works

Choose a trigger

Add your action

You’re connected!

Supported triggers and actions

Use Gravity Forms and Intercom with AI agents and code

Connect via Zapier MCP

Call from code with the Zapier SDK

Zapier is the automation platform of choice for 87% of Forbes Cloud 100 companies in 2023

Practical ways you can use Gravity Forms and Intercom

Send Intercom messages from Gravity Forms submissions.

Update Intercom user data via Gravity Form entries.

Create Intercom leads from Gravity Forms submissions.

Learn how to automate Gravity Forms on the Zapier blog

6 ways to automate Gravity Forms with Zapier

How to send Gravity Forms responses to Salesforce as custom objects

How to add a new lead to Salesforce for new Gravity Forms responses

Learn how to automate Intercom on the Zapier blog

6 ways to automate Intercom with Zapier

Make work flow with AI

Connect Gravity Forms to Intercom on the world's largest no-code automation platform