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Gmail + Intercom

Send new labeled Gmail emails to Intercom as messages [Business Gmail Accounts Only]

Getting too many of your customer supports from outside the pipeline via Gmail? Reign it all back in with this Zap. Set up this integration between Gmail and Intercom and any new incoming emails that match a particular label or mailbox will be sent through to Intercom as messages, allowing the whole support team to stay on top of all messages.

Getting too many of your customer supports from outside the pipeline via Gmail? Reign it all back in with this Zap. Set up this integration between Gmail and Intercom and any new incoming emails that match a particular label or mailbox will be sent through to Intercom as messages, allowing the whole support team to stay on top of all messages.

  1. When this happens...
    GmailGmail
    New Labeled Email

    Triggers when you label an email.

    TriggerScheduled
  2. automatically do this!
    IntercomIntercom
    Send Incoming Message

    Send a Message from a Contact into Intercom to create a new Conversation. Note: you must have a valid plan on Intercom to access this action.

    ActionWrite
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Supported triggers and actions

What does this mean?
    • Label/Mailbox

    • Search String

    Trigger
    Scheduled
    Try It
    • Label/MailboxRequired

    Trigger
    Scheduled
    Try It
    • Search StringRequired

    Trigger
    Scheduled
    Try It
    • Label/Mailbox

    Trigger
    Scheduled
    Try It
  • Gmail triggers, actions, and search

    New Starred Email

    Triggers when you receive a new email and star it within two days.

    Trigger
    Scheduled
    Try It
    • Label(s) to Add

    • Message to be LabeledRequired

    Action
    Write
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gmail logo

About Gmail

One of the most popular email services, Gmail keeps track of all your emails with threaded conversations, tags, and Google-powered search to find any message you need.
Learn moreHelp

Related categories

  • Email
  • Google

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About Intercom

Intercom is the Engagement OS, an open channel between customer and business that is in the product, in the moment, and on their terms. We break down silos, unifying data and systems to create an ongoing dialogue, so companies can make the most of every opportunity.

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