Connect Freshdesk and Revnue to unlock the power of automation
- No credit card required
- Free forever for core features
- 14-day trial for premium features and apps
Top companies trust Zapier to automate work that solves their unique business problems—no coding required.
How Zapier works
Zapier makes it easy to integrate Freshdesk with Revnue - no code necessary. See how you can get setup in minutes.






Choose a trigger
A trigger is the event that starts your Zap—like a "New Ticket" from Freshdesk.
Add your action
An action happens after the trigger—such as "Create Asset" in Revnue.
You’re connected!
Zapier seamlessly connects Freshdesk and Revnue, automating your workflow.
Zapier is the automation platform of choice for 87% of Forbes Cloud 100 companies in 2023




93%
Customers who say using Zapier has made them better at their job
25m
Customers have created over 25 million Zaps on the platform
6 mins
The average user takes less than 6 minutes to set up a Zap
Connect Freshdesk and Revnue to integrate crucial parts of your business
With Zapier, you can integrate everything from basic data entry to end-to-end processes. Here are some of the business-critical workflows that people automate with Zapier.
Automate your lead management and improve conversions

Create more impactful campaigns with automation

Provide world-class support with a little help from automation

Automate your way to actionable, up-to-date data

Resolve incidents faster with automation

Supported triggers and actions
Zapier helps you create workflows that connect your apps to automate repetitive tasks. A trigger is an event that starts a workflow, and an action is an event a Zap performs.
- New Ticket
Triggers when there is a new ticket is created in Freshdesk.
Try ItTriggerThis is the start of your ZapInstantThis event starts a Zap instantly. - New Ticket Note
Triggers when a Note is added to a Ticket.
Try ItTriggerThis is the start of your ZapInstantThis event starts a Zap instantly. - Update Contact
Triggers when a user is updated.
Try ItTriggerThis is the start of your ZapInstantThis event starts a Zap instantly. - NameRequired
- Description
- Notes
- Domains
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.- NameRequired
- Description
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.- SubjectRequired
- EmailRequired
- Type
- DescriptionRequired
- Priority
- CC Emails
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.- Ticket ID
- Name of the requester
- Requester ID
- Email address of the requester
- Facebook ID
- Phone
- Twitter ID
- External ID
- Subject
- Type
- Status
- Priority
- Description
- Responder ID
- Due by
- First response due by
- Group ID
- Parent ID
- Product ID
- Source
- Tags
- Company ID
- Internal Agent ID
- Internal Group ID
- Lookup Parameter
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.- Email address of the requester
ActionThis is an event a Zap performs.SearchFind existing data in your app- Company ID
- Category ID
- Sub category (optional)
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.- CompanyRequired
- Name of the requester
- Category ID
- Contact Person
- Contact Email
- Contact Type
- Address Line 1
- Address Line 2
- City
- State/Province
- Zip/Postal Code
- Country Numeric Code
- Phone
- Mobile
- Fax
- Website
- General Description
- NDA Signed
- NDA Signed Date
- MSA Signed
- MSA Signed Date
- Supplementary Description
- Additional Description
- Custom Field Template ID
- Custom Fields
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.- CompanyRequired
- Name of the requester
- Category ID
- Contact Person
- Contact Email
- Contact Type
- Address Line 1
- Address Line 2
- City
- State/Province
- Zip/Postal Code
- Country Numeric Code
- Phone
- Mobile
- Fax
- Website
- General Description
- Type
- Business Name
- Business Address Line 1
- Business Address Line 2
- Business City
- Business State/Province
- Business Zip/Postal Code
- Business Country Numeric Code
- EIN
- Financial Description
- NDA Signed
- NDA Signed Date
- MSA Signed
- MSA Signed Date
- Supplementary Description
- Additional Description
- Custom Field Template ID
- Custom Fields
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.- CompanyRequired
- Asset IDRequired
- Name of the requester
- Contract ID
- Category ID
- Manufacturer
- Serial Number
- Address
- City
- Country Numeric Code
- Location Description
- Asset Owner ID
- Business Unit ID
- Warranty Type
- Warranty Provider ID
- End of Life Date
- Warranty Start Date
- Warranty End Date
- Warranty Contact Phone
- Warranty Contact Email
- Warranty Notes
- Support Type
- Support Provider ID
- Asset Supplier
- End of Support Date
- Support Start Date
- Support End Date
- Support Contact Phone
- Support Contact Email
- Support Notes
- Usage Status
- Asset Tag
- Asset Notes
- Original Cost
- Service Start Date
- Depreciation Schedule
- Estimated Salvage Value
- Financial Notes
- Customer Part Number
- Manufacturer Part Number
- Hardware Model
- Sales Manager Name
- Sales Manager Email
- Additional Sales Email
- Contract Service Per Item
- Asset Location Address
- Currency Name
- Currency Symbol
- New Hardware Selling Unit Price
- Manufacturer Currency Name
- Manufacturer Currency Symbol
- Manufacturer Warranty Unit Price
- Custom Field Template ID
- Custom Form Template ID
- Custom Fields
- Custom Form Fields
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.- CompanyRequired
- Customer IDRequired
- Name of the requester
- Category ID
- Contact Person
- Contact Email
- Contact Type
- Address Line 1
- Address Line 2
- City
- State/Province
- Zip/Postal Code
- Country Numeric Code
- Phone
- Mobile
- Fax
- Website
- General Description
- NDA Signed
- NDA Signed Date
- MSA Signed
- MSA Signed Date
- Supplementary Description
- Additional Description
- Custom Field Template ID
- Custom Fields
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.- CompanyRequired
- File URLRequired
- MultiFileRequired
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.- CompanyRequired
- Name of the requester
ActionThis is an event a Zap performs.SearchFind existing data in your app- CompanyRequired
- Asset NameRequired
ActionThis is an event a Zap performs.SearchFind existing data in your app- CompanyRequired
- Name of the requester
ActionThis is an event a Zap performs.SearchFind existing data in your app- CompanyRequired
- Name of the requester
ActionThis is an event a Zap performs.SearchFind existing data in your app- CompanyRequired
- Serial Number
- Manufacturer
ActionThis is an event a Zap performs.SearchFind existing data in your app- CompanyRequired
- Name of the requester
- Contract TypeRequired
- NumberRequired
- Parent Contract
- Customer ID
- Supplier ID
- Country Numeric Code
- Status
- Category ID
- Description
- Business Unit ID
- Contract Start DateRequired
- Contract End DateRequired
- Notice Period
- Service Start Date
- End of Term Clause
- End of Term Action
- Timeline Notes
- Total Contract Spend/ValueRequired
- MRC
- NRC
- Type
- CapEx (actual)
- OpEx (actual)
- Payment Terms
- Financing
- Financial Notes
- First Offer Value
- Cost Avoidance Value
- Contract Risk Value
- Custom Field Template ID
- Custom Fields
ActionThis is an event a Zap performs.Search or writeFind existing data in your app, or create a new record if no data is found- CompanyRequired
- Asset NameRequired
- Name of the requester
- Contract ID
- Category ID
- Serial Number
- Address
- State/Province
- City
- Country Numeric Code
- Location Description
- Asset Location Address
- Asset Supplier
- Asset Owner ID
- Business Unit ID
- Warranty Type
- Warranty Provider ID
- End of Life Date
- Warranty Start Date
- Warranty End Date
- Warranty Contact Phone
- Warranty Contact Email
- Warranty Notes
- Support Type
- Support Provider ID
- End of Support Date
- Support Start Date
- Support End Date
- Service Start Date
- Support Contact Phone
- Support Contact Email
- Support Notes
- Usage Status
- Asset Tag
- Asset Notes
- Original Cost
- Depreciation Schedule
- Estimated Salvage Value
- Financial Notes
- Manufacturer
- Parent Manufacturer Part Number
- Parent Serial Number
- Customer Part Number
- Manufacturer Part Number
- Hardware Model
- Sales Manager Name
- Sales Manager Email
- Additional Sales Email
- Contract Service Per Item
- Currency Name
- Currency Symbol
- New Hardware Selling Unit Price
- Manufacturer Currency Name
- Manufacturer Currency Symbol
- Manufacturer Warranty Unit Price
- Custom Field Template ID
- Custom Fields
- Custom Form Template ID
- Custom Form Fields
ActionThis is an event a Zap performs.Search or writeFind existing data in your app, or create a new record if no data is found- CompanyRequired
- Name of the requester
- Category ID
- Contact Person
- Contact Email
- Contact Type
- Address Line 1
- Address Line 2
- City
- State/Province
- Zip/Postal Code
- Country Numeric Code
- Phone
- Mobile
- Fax
- Website
- General Description
- NDA Signed
- NDA Signed Date
- MSA Signed
- MSA Signed Date
- Supplementary Description
- Additional Description
- Custom Field Template ID
- Custom Fields
ActionThis is an event a Zap performs.Search or writeFind existing data in your app, or create a new record if no data is found- CompanyRequired
- Name of the requester
- Category ID
- Contact Person
- Contact Email
- Contact Type
- Address Line 1
- Address Line 2
- City
- State/Province
- Zip/Postal Code
- Country Numeric Code
- Phone
- Mobile
- Fax
- Website
- General Description
- Type
- Business Name
- Business Address Line 1
- Business Address Line 2
- Business City
- Business State/Province
- Business Zip/Postal Code
- Business Country Numeric Code
- EIN
- Financial Description
- NDA Signed
- NDA Signed Date
- MSA Signed
- MSA Signed Date
- Supplementary Description
- Additional Description
- Custom Field Template ID
- Custom Fields
ActionThis is an event a Zap performs.Search or writeFind existing data in your app, or create a new record if no data is found- CompanyRequired
- Serial Number
- Manufacturer
- Name of the requester
- Contract ID
- Category ID
- Address
- State/Province
- City
- Country Numeric Code
- Location Description
- Asset Location Address
- Asset Supplier
- Asset Owner ID
- Business Unit ID
- Warranty Type
- Warranty Provider ID
- End of Life Date
- Warranty Start Date
- Warranty End Date
- Warranty Contact Phone
- Warranty Contact Email
- Warranty Notes
- Support Type
- Support Provider ID
- End of Support Date
- Support Start Date
- Support End Date
- Service Start Date
- Support Contact Phone
- Support Contact Email
- Support Notes
- Usage Status
- Asset Tag
- Asset Notes
- Original Cost
- Depreciation Schedule
- Estimated Salvage Value
- Financial Notes
- Parent Manufacturer Part Number
- Parent Serial Number
- Customer Part Number
- Manufacturer Part Number
- Hardware Model
- Sales Manager Name
- Sales Manager Email
- Additional Sales Email
- Contract Service Per Item
- Currency Name
- Currency Symbol
- New Hardware Selling Unit Price
- Manufacturer Currency Name
- Manufacturer Currency Symbol
- Manufacturer Warranty Unit Price
- Custom Field Template ID
- Custom Fields
- Custom Form Template ID
- Custom Form Fields
ActionThis is an event a Zap performs.Search or writeFind existing data in your app, or create a new record if no data is found
- New Contact
Triggers when a new customer is created.
Try ItTriggerThis is the start of your ZapInstantThis event starts a Zap instantly. - Update Ticket
Triggers when a Ticket is updated.
Try ItTriggerThis is the start of your ZapInstantThis event starts a Zap instantly. - Ticket NoRequired
- NotesRequired
- PrivateRequired
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.- Forum Category IdRequired
- NameRequired
- TypeRequired
- VisibilityRequired
- Description
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.- Forum Category IdRequired
- ForumRequired
- TitleRequired
- Topic DescriptionRequired
- Sticky
- Locked
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.- NameRequired
- EmailRequired
- Address
- Description
- Phone
- Job Title
- Tags
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.- Stop on errorRequired
- HTTP MethodRequired
- URLRequired
- Query string parameters
- Additional request headers
- Body
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.- Ticket ID
ActionThis is an event a Zap performs.SearchFind existing data in your app- CompanyRequired
- Name of the requester
- Contract ID
- Category ID
- Serial Number
- Address
- State/Province
- City
- Country Numeric Code
- Location Description
- Asset Location Address
- Asset Supplier
- Asset Owner ID
- Business Unit ID
- Warranty Type
- Warranty Provider ID
- End of Life Date
- Warranty Start Date
- Warranty End Date
- Warranty Contact Phone
- Warranty Contact Email
- Warranty Notes
- Support Type
- Support Provider ID
- End of Support Date
- Support Start Date
- Support End Date
- Service Start Date
- Support Contact Phone
- Support Contact Email
- Support Notes
- Usage Status
- Asset Tag
- Asset Notes
- Original Cost
- Depreciation Schedule
- Estimated Salvage Value
- Financial Notes
- Manufacturer
- Parent Manufacturer Part Number
- Parent Serial Number
- Customer Part Number
- Manufacturer Part Number
- Hardware Model
- Sales Manager Name
- Sales Manager Email
- Additional Sales Email
- Contract Service Per Item
- Currency Name
- Currency Symbol
- New Hardware Selling Unit Price
- Manufacturer Currency Name
- Manufacturer Currency Symbol
- Manufacturer Warranty Unit Price
- Custom Field Template ID
- Custom Fields
- Custom Form Template ID
- Custom Form Fields
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.- CompanyRequired
- Contract TypeRequired
- Name of the requester
- NumberRequired
- Parent Contract
- Customer ID
- Supplier ID
- Country Numeric Code
- Status
- Category ID
- Description
- Business Unit ID
- Contract Start DateRequired
- Contract End DateRequired
- Notice Period
- Service Start Date
- End of Term Clause
- End of Term Action
- Timeline Notes
- Total Contract Spend/ValueRequired
- MRC
- NRC
- Type
- CapEx (actual)
- OpEx (actual)
- Payment Terms
- Financing
- Financial Notes
- First Offer Value
- Cost Avoidance Value
- Contract Risk Value
- Custom Field Template ID
- Custom Fields
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.- CompanyRequired
- Hardware ModelRequired
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.- CompanyRequired
- Name of the requester
- Contract Number
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.- CompanyRequired
- Contract IDRequired
- Name of the requester
- NumberRequired
- Customer ID
- Supplier ID
- Country Numeric Code
- Status
- Category ID
- Description
- Business Unit ID
- Contract Start DateRequired
- Contract End DateRequired
- Notice Period
- Service Start Date
- End of Term Clause
- End of Term Action
- Timeline Notes
- Total Contract Spend/ValueRequired
- MRC
- NRC
- Type
- CapEx (actual)
- OpEx (actual)
- Payment Terms
- Financing
- Financial Notes
- Custom Field Template ID
- Custom Fields
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.- CompanyRequired
- Supplier IDRequired
- Name of the requester
- Category ID
- Contact Person
- Contact Email
- Contact Type
- Address Line 1
- Address Line 2
- City
- State/Province
- Zip/Postal Code
- Country Numeric Code
- Phone
- Mobile
- Fax
- Website
- General Description
- Type
- Business Name
- Business Address Line 1
- Business Address Line 2
- Business City
- Business State/Province
- Business Zip/Postal Code
- Business Country Numeric Code
- EIN
- Financial Description
- NDA Signed
- NDA Signed Date
- MSA Signed
- MSA Signed Date
- Supplementary Description
- Additional Description
- Custom Field Template ID
- Custom Fields
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.- CompanyRequired
- Usage Status
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.- CompanyRequired
- Serial Number
ActionThis is an event a Zap performs.SearchFind existing data in your app- CompanyRequired
- Name of the requester
ActionThis is an event a Zap performs.SearchFind existing data in your app- Hardware ModelRequired
- CompanyRequired
ActionThis is an event a Zap performs.SearchFind existing data in your app- CompanyRequired
- Usage StatusRequired
ActionThis is an event a Zap performs.SearchFind existing data in your app- CompanyRequired
- Name of the requester
ActionThis is an event a Zap performs.SearchFind existing data in your app- CompanyRequired
- Serial Number
- Name of the requester
- Contract ID
- Category ID
- Address
- State/Province
- City
- Country Numeric Code
- Location Description
- Asset Location Address
- Asset Supplier
- Asset Owner ID
- Business Unit ID
- Warranty Type
- Warranty Provider ID
- End of Life Date
- Warranty Start Date
- Warranty End Date
- Warranty Contact Phone
- Warranty Contact Email
- Warranty Notes
- Support Type
- Support Provider ID
- End of Support Date
- Support Start Date
- Support End Date
- Service Start Date
- Support Contact Phone
- Support Contact Email
- Support Notes
- Usage Status
- Asset Tag
- Asset Notes
- Original Cost
- Depreciation Schedule
- Estimated Salvage Value
- Financial Notes
- Manufacturer
- Parent Manufacturer Part Number
- Parent Serial Number
- Customer Part Number
- Manufacturer Part Number
- Hardware Model
- Sales Manager Name
- Sales Manager Email
- Additional Sales Email
- Contract Service Per Item
- Currency Name
- Currency Symbol
- New Hardware Selling Unit Price
- Manufacturer Currency Name
- Manufacturer Currency Symbol
- Manufacturer Warranty Unit Price
- Custom Field Template ID
- Custom Fields
- Custom Form Template ID
- Custom Form Fields
ActionThis is an event a Zap performs.Search or writeFind existing data in your app, or create a new record if no data is found- CompanyRequired
- Name of the requester
- Company ID
- Category ID
- Sub category (optional)
ActionThis is an event a Zap performs.Search or writeFind existing data in your app, or create a new record if no data is found- Hardware ModelRequired
- CompanyRequired
ActionThis is an event a Zap performs.Search or writeFind existing data in your app, or create a new record if no data is found- CompanyRequired
- Usage StatusRequired
- Usage Status
ActionThis is an event a Zap performs.Search or writeFind existing data in your app, or create a new record if no data is found