Loading

Formstack + LiveAgent

Create new LiveAgent conversations from new Formstack submissions

Effortlessly manage your customer inquiries with this seamless automation between Formstack and LiveAgent. When a new submission is received in Formstack, a conversation will be created in LiveAgent, allowing your support team to quickly address and resolve your customers' concerns. Streamline your support process and improve customer satisfaction with this time-saving workflow.

Effortlessly manage your customer inquiries with this seamless automation between Formstack and LiveAgent. When a new submission is received in Formstack, a conversation will be created in LiveAgent, allowing your support team to quickly address and resolve your customers' concerns. Streamline your support process and improve customer satisfaction with this time-saving workflow.

  1. When this happens...
    FormstackFormstack
    New Submission

    Triggers when a new added submission for a form is submitted. Uses webhooks for instant triggering.

    TriggerInstant
  2. automatically do this!
    LiveAgentLiveAgent
    Create Conversation

    Creates new conversation.

    ActionWrite
Start free with email
  • Free forever for core features
  • 14 day trial for premium features & apps

Supported triggers and actions

What does this mean?
  • Formstack triggers, actions, and search

    New Form

    Triggers when a new Form is created.

    Trigger
    Scheduled
    Try It
    • FormRequired

    • User Agent

    • Remote Address

    • Mark Submission as "read"?

    Action
    Write
  • LiveAgent triggers, actions, and search

    New Customer (Experimental)

    Triggers when a new customer is added to system. (uses API v3).

    Trigger
    Scheduled
    Try It
    • Email AddressRequired

    • Name of GroupRequired

    Action
    Write
    • FormRequired

    • Field identification

    Trigger
    Instant
    Try It
    • Api Docs Info

    • HTTP MethodRequired

    • URLRequired

    • Query String Parameters

    • Headers

    • Additional Request Headers

    • Body

    Action
    Write
    • DepartmentRequired

    • Email AddressRequired

    • SubjectRequired

    • Recipient EmailRequired

    • MessageRequired

    • Recipient Name

    • CC Email Address

    • Conversation Status

    • Mail Messsage ID

    • Do Not Send Mails

    • Is Html Message

    Action
    Write
formstack logo
formstack logo

About Formstack

Formstack is one of the easiest ways to build custom forms that let you collect data your way.
Learn moreHelp

Related categories

  • Forms & Surveys

Similar apps

Wufoo integrationsWufoo integrations

Wufoo

Forms & Surveys
Jotform integrationsJotform integrations

Jotform

Forms & Surveys
Gravity Forms integrationsGravity Forms integrations

Gravity Forms

Forms & Surveys, WordPress
liveagent logo
liveagent logo

About LiveAgent

LiveAgent is the only customer support app you will ever need. Helpdesk, Ticketing, Automation, Live Chat, Call Center, FAQs, Support Portal, Facebook and Twitter monitoring... Plus, it works well with others like MailChimp, Highrise, AWeber, Google Analytics and 50+ more

Related categories

Similar apps

Zendesk integrationsZendesk integrations

Zendesk

Customer Support
Olark integrationsOlark integrations

Olark

Customer Support
LiveChat integrationsLiveChat integrations

LiveChat

Customer Support