Create new LiveAgent conversations from new Formstack submissions
Effortlessly manage your customer inquiries with this seamless automation between Formstack and LiveAgent. When a new submission is received in Formstack, a conversation will be created in LiveAgent, allowing your support team to quickly address and resolve your customers' concerns. Streamline your support process and improve customer satisfaction with this time-saving workflow.
Effortlessly manage your customer inquiries with this seamless automation between Formstack and LiveAgent. When a new submission is received in Formstack, a conversation will be created in LiveAgent, allowing your support team to quickly address and resolve your customers' concerns. Streamline your support process and improve customer satisfaction with this time-saving workflow.
- When this happens...New Submission
Triggers when a new added submission for a form is submitted. Uses webhooks for instant triggering.
- automatically do this!Create Conversation
Creates new conversation.
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New Form
Triggers when a new Form is created.
Try ItFormRequired
User Agent
Remote Address
Mark Submission as "read"?
New Customer (Experimental)
Triggers when a new customer is added to system. (uses API v3).
Try ItEmail AddressRequired
Name of GroupRequired
FormRequired
Field identification
Try ItApi Docs Info
HTTP MethodRequired
URLRequired
Query String Parameters
Headers
Additional Request Headers
Body
New Customer
Triggers when a new customer is added to system.
Try ItDepartmentRequired
Email AddressRequired
SubjectRequired
Recipient EmailRequired
MessageRequired
Recipient Name
CC Email Address
Conversation Status
Mail Messsage ID
Do Not Send Mails
Is Html Message