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Formstack + Freshdesk

Create Freshdesk contacts from new Formstack submissions

Effortlessly update your Freshdesk contact list with new Formstack submissions using this efficient workflow. When a new submission is received in Formstack, a contact will be created in Freshdesk, ensuring your customer support team always has the latest information on hand. Save time and streamline your process with this seamless automation.

Effortlessly update your Freshdesk contact list with new Formstack submissions using this efficient workflow. When a new submission is received in Formstack, a contact will be created in Freshdesk, ensuring your customer support team always has the latest information on hand. Save time and streamline your process with this seamless automation.

  1. When this happens...
    FormstackFormstack
    New Submission

    Triggers when a new added submission for a form is submitted. Uses webhooks for instant triggering.

    TriggerInstant
  2. automatically do this!
    FreshdeskFreshdesk
    Create Contact

    Allows you to create a User/Customer in Freshdesk for your support domain.

    ActionWrite
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Supported triggers and actions

What does this mean?
  • Formstack triggers, actions, and search

    New Form

    Triggers when a new Form is created.

    Trigger
    Scheduled
    Try It
    • FormRequired

    • User Agent

    • Remote Address

    • Mark Submission as "read"?

    Action
    Write
  • Freshdesk triggers, actions, and search

    New Ticket

    Triggers when there is a new ticket is created in Freshdesk.

    Trigger
    Instant
    Try It
  • Freshdesk triggers, actions, and search

    New Ticket Note

    Triggers when a Note is added to a Ticket.

    Trigger
    Instant
    Try It
    • FormRequired

    • Field identification

    Trigger
    Instant
    Try It
    • Api Docs Info

    • HTTP MethodRequired

    • URLRequired

    • Query String Parameters

    • Headers

    • Additional Request Headers

    • Body

    Action
    Write
formstack logo
formstack logo

About Formstack

Formstack is one of the easiest ways to build custom forms that let you collect data your way.
Learn moreHelp

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  • Forms & Surveys

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freshdesk logo
freshdesk logo

About Freshdesk

Freshdesk is an online helpdesk software with multiple channel customer service to support customers across email, phone, chat, web, Twitter and more.

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