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Top companies trust Zapier to automate work that solves their unique business problems—no coding required.

How Zapier works

Zapier makes it easy to integrate Forms On Fire with Freshdesk - no code necessary. See how you can get setup in minutes.

100%
Help
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Forms On Fire
Forms On Fire logo
Forms On Fire
1. Choose trigger event
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Freshdesk
Freshdesk logo
Freshdesk
2. Choose action
Forms On Fire logo
1. Select the event
Setup
Test
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Forms On Fire
Choose a trigger event

Choose a trigger

A trigger is the event that starts your Zap—like a "New Form Entry" from Forms On Fire.

Add your action

An action happens after the trigger—such as "Add Notes to a Ticket" in Freshdesk.

You’re connected!

Zapier seamlessly connects Forms On Fire and Freshdesk, automating your workflow.

Zapier is the automation platform of choice for 87% of Forbes Cloud 100 companies in 2023

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93%

Customers who say using Zapier has made them better at their job

25m

Customers have created over 25 million Zaps on the platform

6 mins

The average user takes less than 6 minutes to set up a Zap

Make work flow with AI

Level up your Forms On Fire to Freshdesk integration with AI. Extract, summarize, and transform your integration data with leading AI models like OpenAI, Anthropic, and more.
Learn about AI automation
Illustration of AI enhancing Zapier workflows with automation and app integrations.

Connect Forms On Fire and Freshdesk to integrate crucial parts of your business

With Zapier, you can integrate everything from basic data entry to end-to-end processes. Here are some of the business-critical workflows that people automate with Zapier.

Integration categories

Automate your lead management and improve conversions

With Zapier, you can automate every part of your lead funnel and give yourself the best chance at converting leads. Automate everything from lead capture to outreach to reporting—and close more deals as a result.
An illustration representing how to automate lead management with Zapier.

Create more impactful campaigns with automation

Measuring campaign performance across platforms can get chaotic. Plus, digging up the right metrics costs you precious time and effort. With Zapier, you can create a centralized view of your performance, skillfully manage your lists, and ensure your campaigns drive ROI across the business.
An illustration representing how to measure campaign impact with Zapier.

Provide world-class support with a little help from automation

Support reps can't be productive when they have to track down crucial information for every incident or ticket. With Zapier, you can automatically send your reps the context they need to resolve tickets quickly and create a seamless customer experience.
An illustration representing how to automate customer support with Zapier.

Automate your way to actionable, up-to-date data

The days of manually exporting and importing data are over. With Zapier, you can send data where it needs to go, in the format you need it—so you can centralize your data and unlock more insights.
An illustration representing how to move and manage data with Zapier.

Resolve incidents faster with automation

Your technical support team wants to focus on tech tickets rather than admin work. With Zapier, you can automate everything from ticket creation to routing to inter-team communication—eliminating friction from incident management and increasing speed to resolution.
An illustration of a flow chart representing how to resolve tickets and incidents with Zapier.

Supported triggers and actions

Zapier helps you create workflows that connect your apps to automate repetitive tasks. A trigger is an event that starts a workflow, and an action is an event a Zap performs.

triggers, actions, or triggers and actions
    • Form
      Required
    Trigger
    Polling
    Try It
    • Task Name
      Required
    • Assign To
      Required
    • Complete By
      Required
    • Complete at Description
    • Complete at Latitude
    • Complete at Longitude
    • Perform Within Distance
    • User Can Reject
    • Additional Info
    • Form
      Required
    • FormAnswers
    Action
    Write
    • Name
      Required
    • Description
      Required
    • Industry
    • Default Sender Email
    • Default Sender Name
    • Add Support User
    • Support User Email
    Action
    Write
    • Name
      Required
    • Assign To
      Required
    • Complete By
      Required
    • Complete at Description
    • Complete at Latitude
    • Complete at Longitude
    • Perform Within Distance
    • User Can Reject
    • Additional Info
    • Form
      Required
    • Instructions
    Action
    Write
    • Name
      Required
    • Description
      Required
    • Send Invite Emails To
    • Reroute Reset Emails
    • Default Sender Email
    • Default Sender Name
    • Device Limit
    • Premium User Limit
    • Standard User Limit
    • Industry
    • Add Support User
    • Support User Email
    Action
    Write
    • Data Source
      Required
    • Add or Update Row
      Required
    Action
    Write
    • Assign To
      Required
    • Title
      Required
    • Body
      Required
    • Sound
    • Expiry (Seconds)
    Action
    Write
    • First Name
      Required
    • Last Name
      Required
    • Email
      Required
    • Password
    • External ID
    • WebsiteRole
    • Do Not Email
    Action
    Write

Learn how to automate Freshdesk on the Zapier blog

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About Forms On Fire
Forms On Fire is an enterprise-grade mobile forms platform. Capture rich data on a mobile device including pictures, GPS, audio/video, signatures and more to submit to a secure data storage vault and integrate with hundreds of external systems.
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About Freshdesk
Freshdesk is an online helpdesk software with multiple channel customer service to support customers across email, phone, chat, web, Twitter and more.
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