Facebook Pages + LiveAgent Integrations
How to connect Facebook Pages + LiveAgent
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New Post to Your TimelineTriggers when anyone (including you) posts to your Page's Timeline.Trigger- New Post by YouTriggers when you post to your Page's Timeline.Trigger
- New RecommendationTriggers when your Facebook Page receives a new recommendation.Trigger
- Change Page Profile PhotoChanges the profile picture of a Facebook Page.Action
- Create Page PhotoUploads a photo to your Facebook Page and posts it to the stream.Action
- Create Page PostCreate a new page "stream" post on a page.Action
- Create Page VideoUploads a video to your Facebook Page and posts it to the stream.Action
New Customer (Experimental)Triggers when a new customer is added to system. (uses API v3).Trigger- LiveAgent
Triggers when a new customer is added to system.
Scheduled
Trigger
- LiveAgent
Add customer to group.
Scheduled
Action
- LiveAgent
Creates new conversation.
Scheduled
Action
- LiveAgent
Adds new contact/customer to system.
Scheduled
Action
- LiveAgent
Removes customer from particular group.
Scheduled
Action
How Facebook Pages + LiveAgent Integrations Work
- Step 1: Authenticate Facebook Pages and LiveAgent.30 seconds
- Step 2: Pick one of the apps as a trigger, which will kick off your automation.15 seconds
- Step 3: Choose a resulting action from the other app.15 seconds
- Step 4: Select the data you want to send from one app to the other.2 minutes
- That’s it! More time to work on other things.
Facebook Pages Tutorials
About Facebook Pages
Facebook Pages lets you connect with your customers, fans and followers on the world's largest social network. Share relevant content to engage people who Like your page, create events to build and grow your community, and run a Facebook ad campaign by targeting location, age and more.
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About LiveAgent
LiveAgent is the only customer support app you will ever need. Helpdesk, Ticketing, Automation, Live Chat, Call Center, FAQs, Support Portal, Facebook and Twitter monitoring... Plus, it works well with others like MailChimp, Highrise, AWeber, Google Analytics and 50+ more
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