Connect Facebook Messenger and Wati to unlock the power of automation
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Set up your first integration
Quickly connect Facebook Messenger to Wati with a Zapier template.
Our most popular template
How Zapier works
Zapier makes it easy to integrate Facebook Messenger with Wati - no code necessary. See how you can get setup in minutes.
Choose a trigger
A trigger is the event that starts your Zap—like a "New Message Sent to Page" from Facebook Messenger.
Add your action
An action happens after the trigger—such as "Add a Contact" in Wati.
You’re connected!
Zapier seamlessly connects Facebook Messenger and Wati, automating your workflow.
Supported triggers and actions
Zapier helps you create workflows that connect your apps to automate repetitive tasks. A trigger is an event that starts a workflow, and an action is an event a Zap performs.
- PageRequired
Try ItTriggerInstant- New Contact Created
When a new contact is created from an incoming whatsapp message
Try ItTriggerInstant - WhatsApp NumberRequired
- Contact NameRequired
- Custom Params
ActionWrite- WhatsApp NumberRequired
- Template NameRequired
- Broadcast NameRequired
- Custom Params
- Phone number
ActionWrite
- Response_msg
- PageRequired
- Recipient_idRequired
- TextRequired
ActionWrite- New Incoming Message
When there is any incoming message on your number
Try ItTriggerInstant - WhatsApp NumberRequired
- Message TextRequired
ActionWrite- WhatsApp NumberRequired
- Custom ParamsRequired
ActionWrite
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Connect Facebook Messenger and Wati to integrate crucial parts of your business
With Zapier, you can integrate everything from basic data entry to end-to-end processes. Here are some of the business-critical workflows that people automate with Zapier.
Automate your lead management and improve conversions
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Provide world-class support with a little help from automation
Automate your way to actionable, up-to-date data
Resolve incidents faster with automation
Learn how to automate Facebook Messenger on the Zapier blog
Frequently Asked Questions about Facebook Messenger + Wati integrations
New to automation with Zapier? You're not alone. Here are some answers to common questions about how Zapier works with Facebook Messenger and Wati
How does the integration between Facebook Messenger and Wati work?
The integration allows you to seamlessly connect Facebook Messenger with Wati, enabling automated communication via triggers and actions. For example, when a new message arrives on Facebook Messenger, it can trigger a pre-set action on Wati, like sending follow-up messages.
Can I automate responses on Facebook Messenger through this integration?
Yes, by integrating Facebook Messenger with Wati, you can set up automated responses. Using our triggers and actions, a specific incoming message can initiate an automated reply through Wati.
What are triggers in the context of this integration?
Triggers are events that start a specific workflow within the integration. For example, receiving a new message on your Facebook Messenger could be set as a trigger that moves a customer inquiry to Wati's dashboard for further handling.
What kind of actions can I perform with this integration?
Actions refer to what happens after a trigger event occurs. Within this integration, an action might include sending out an automated reply or updating customer information in your CRM system after receiving an inquiry through Facebook Messenger.
Is it possible to customize automation workflows in this integration?
Absolutely. You can tailor the triggers and actions to suit specific needs within the platform capabilities. This customization lets you design workflows that enhance efficiency in managing messages received through Facebook Messenger.
Are there any limitations I should be aware of when using this integration?
While we strive for seamless automation, some limitations may include restrictions based on the volume of messages processed or specific functionalities that both platforms may not yet support within their API integrations.
How do I troubleshoot issues with my integrations between Facebook Messenger and Wati?
Start by reviewing the configured triggers and actions for any errors or misconfigurations. If problems persist, contact our support team for further assistance in diagnosing and resolving any technical challenges.
