Integrate Facebook Lead Ads with ServiceTitan to automate your work
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Frequently Asked Questions about Facebook Lead Ads + ServiceTitan integrations
New to automation with Zapier? You're not alone. Here are some answers to common questions about how Zapier works with Facebook Lead Ads and ServiceTitan
What do I need to start integrating Facebook Lead Ads with ServiceTitan?
To begin integrating Facebook Lead Ads with ServiceTitan, you'll need active accounts on both platforms. Ensure you have admin access to the Facebook Page running the ads and are authorized to manage integrations in ServiceTitan.
How does a new lead from Facebook Lead Ads get into ServiceTitan?
When a new lead is generated on Facebook Lead Ads, it triggers an action that automatically adds the lead information into your ServiceTitan account. The data captured usually includes contact details and any custom fields you've set up.
Can I choose which leads from Facebook Lead Ads are sent to ServiceTitan?
Yes, you can set filters based on criteria such as lead form type or specific answers before they're transferred to ServiceTitan. This allows us to ensure only qualified leads are entered into your system.
What happens if there is an error during the integration process?
Errors in integration might occur if there's a disruption between the data transfer from Facebook to ServiceTitan. We provide logs and notifications detailing what went wrong, which can be used for troubleshooting or contacting support.
Is it possible to update existing contacts in ServiceTitan with new leads from Facebook Lead Ads?
Yes, we can map incoming lead data from Facebook Lead Ads to match existing contacts in ServiceTitan, allowing updates rather than just adding duplicates.
How frequently is data synced between Facebook Lead Ads and ServiceTitan?
Data syncs occur almost instantly once a trigger event happens, such as a form submission on your Facebook Ad. The integration ensures that potential leads are promptly reflected in your system for timely follow-up.
Can I integrate multiple Facebook ad accounts with my single ServiceTitan account?
Currently, we support connecting multiple ad accounts through configurations within our platform settings, allowing central management within one ServiceTitan account.
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- PageRequired
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