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Microsoft Excel + Freshservice

Microsoft Excel + Freshservice

Microsoft Excel + Freshservice integrations

Track new Freshservice tickets by adding rows to Microsoft Excel

Stay organized and save time with this seamless workflow. Whenever a new ticket is created in Freshservice, this workflow will immediately add a row in your designated Microsoft Excel sheet. It's an efficient way to track issues and ensures you never miss any ticket coming your way. Boost your customer service efficiency with this simple yet powerful integration.

  1. When this happens...
    New Ticket
    New Ticket
    New TicketTriggers when there is a new ticket is created in Freshservice.
  2. automatically do this!
    Add Row
    Add Row
    Add RowAdds a new row to the end of a worksheet.
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More things you can do with Freshservice and Microsoft Excel

Discover other triggers and actions you can use with Freshservice and Microsoft Excel

  • Freshservice triggers, actions, and search
    New Ticket

    Triggers when there is a new ticket is created in Freshservice.

    Trigger
    Instant
    Try It
    • Ticket No
      Required
    • Notes
      Required
    • Private
      Required
    Action
    Write
    • First Name
      Required
    • Last Name
    • Job Title
    • Primary Email
      Required
    • Mobile Phone Number
    • Work Phone Number
    • Address
    • Background Information
    Action
    Write
    • Subject
      Required
    • Description
      Required
    • Ticket Status
      Required
    • Type
    • Email
      Required
    • CC Emails
    • Category
    • Priority
    • Urgency
    • Impact
    • Department
    • Group
    • Source
    Action
    Write
    • Ticket
    • Approval Type
      Required
    • Approver
      Required
    Action
    Write
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About Microsoft Excel
Microsoft's Excel is a spreadsheet application used by millions of users across the world. It is part of the Office ecosystem and is considered the industry standard for spreadsheets. Only files on OneDrive for Business (available with Office 365 and Sharepoint server) are supported at this time with Zapier.
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About Freshservice
Freshservice is an online, cloud-based IT Helpdesk which is ITIL ready.
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